Can my children get retroactive Social Security benefits back to my protected filing date? No appointments available!
I filed for my Social Security retirement benefits with a protective filing date in July 2024. My application was finally processed in October and I received all my back pay to July (thank goodness!). However, I have minor children who are eligible for benefits on my record, and the SSA rep told me I need to bring their birth certificates to my local office to complete their applications. The phone representative promised my kids would also get retroactive benefits back to my July filing date.Here's my concern - I can't get an appointment at my local office! They're booked solid and my protective filing date supposedly expires in mid-January 2025. Will my kids lose their retroactive benefits if I can't get in before my protective filing date expires? Is there any way to extend the protective filing date or apply for them without an in-person appointment? I've tried calling multiple times but keep getting disconnected or told different things.
28 comments


Zoe Papadakis
Your kids won't lose the retroactive benefits. As long as you filed for YOUR benefits with the protected filing date, your children's benefits can be based on when you filed. Make sure to keep trying for an appointment and document ALL your attempts to contact SSA. That protective date in January is just when you'd have to RE-APPLY if you hadn't completed YOUR application.
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Andre Rousseau
Thank you so much for clarifying! I've been so worried about this. I'll document all my calls and attempts to get appointments. Do you know if there's any way to submit their birth certificates without an in-person appointment? The closest office is 2 hours away and I'd need to take the kids out of school.
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Jamal Carter
The SSA phone reps gave you the correct information about retroactive benefits for your children. Their benefits can go back to your initial filing date in July 2024, PROVIDED you add them to your record within the appropriate timeframe. The protective filing date primarily relates to your own application, but there is a separate 6-month window for adding eligible dependents.One suggestion: check if your local office accepts documents by mail with a scheduled phone appointment. Some offices implemented this during COVID and have continued the practice. You'll need certified copies of birth certificates (not photocopies) and completed applications for each child (Form SSA-2-BK).
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Andre Rousseau
This is extremely helpful! I had no idea about the 6-month window for adding dependents or that some offices might accept mailed documents. I'll definitely call to ask about this option. Do you know if I would need anything besides the birth certificates and those application forms?
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Jamal Carter
You'll also need their Social Security numbers, and if you're not the custodial parent, you'll need custody documentation. The SSA-2-BK forms require quite a bit of information including any prior marriages, detailed income information for the children (unlikely they have any), and school enrollment information for children 18-19. Check the SSA website for the full checklist for child benefits - search for \
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AstroAdventurer
ur actually wrong about this. i went thru similar thing last year and my kids only got benefits from when i actually BROUGHT THEM to the office in person with certificates. lost almost 4 months of backpay...SSA doesnt care if u cant get appt, thats ur problem not theres. they told me specifically that protected date was ONLY for the person filing not dependants
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Zoe Papadakis
That's definitely not how it's supposed to work. Sounds like someone at your local office made a mistake. The program operations manual for SSA (POMS) is clear that auxiliary benefits (including children) can be paid retroactively based on the primary claimant's filing date. OP should insist on speaking to a supervisor if anyone tells them differently.
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AstroAdventurer
whatever man, just saying what happened to ME. different offices do things different ways and theres nothing u can do about it
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Mei Liu
I had almost this exact situation last year! What worked for me was calling my Congressional Representative's office. They have liaisons who work directly with SSA and can often get things expedited. I couldn't get an appointment for months, called my Rep's office, and had everything resolved within 2 weeks.Regarding your actual question - yes, your children should receive benefits retroactive to your protective filing date as long as you establish their entitlement within 6 months of your approval. The January date is when your own protected filing date would have expired if you hadn't completed your application.The key is to document everything. Write down dates of calls, names of representatives, and what was said. If you're told conflicting information, ask to speak with a supervisor.
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Andre Rousseau
I never thought about contacting my Congressional office! That's brilliant. I'll try that route tomorrow. It's so frustrating that there's no consistent information. Thank you for confirming the 6-month window - that gives me some breathing room at least!
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Liam O'Sullivan
Have you tried using Claimyr to reach an SSA agent? I was in a similar situation last month - couldn't get through on the phone for days, and online appointments were months out. I found this service called Claimyr (claimyr.com) that calls SSA for you and connects you once they reach an agent. They have a video showing how it works: https://youtu.be/Z-BRbJw3puUThe agent I reached was able to document in my file that I had been attempting to complete my children's applications and told me exactly what to do next. They even scheduled a phone appointment for me where I could submit documents electronically rather than waiting for an in-person slot. Saved me weeks of frustration!
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Andre Rousseau
I've never heard of Claimyr before! That sounds like exactly what I need right now. Going to check out that video and website immediately. If they can get me a phone appointment where I can submit documents electronically, that would solve everything! Thank you so much for this tip.
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Amara Chukwu
I tried that service once and it didn't work for me. Still waited forever. Just saying, nothing's guaranteed with SSA.
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Liam O'Sullivan
Sorry it didn't work for you! I guess experiences vary. For me it connected within about 40 minutes when I had been trying for days on my own with no luck.
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Giovanni Conti
I'm a little confused about something in your post... You say you got retirement benefits, but mention having minor children? Are you over full retirement age with young kids, or are you on disability benefits? Because that would change the advice people are giving you.
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Andre Rousseau
Sorry for the confusion! I'm 63 and took early retirement benefits. My wife and I had children later in life - we have twins who are 12. You can receive benefits for dependent children even on retirement (not just disability) as long as you're entitled to Social Security benefits and they're under 18.
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Giovanni Conti
Oh wow, I had no idea! I'm 60 with a 16-year-old and was planning to wait until 67 to file. Does this mean my daughter could get benefits if I filed now instead of waiting? This could change my whole retirement strategy!
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Jade O'Malley
•Yes, your daughter could potentially get benefits if you file now! Children can receive benefits on a parent's record until age 18 (or 19 if still in high school). However, keep in mind that if you file at 60, your benefits will be significantly reduced compared to waiting until full retirement age. You'd want to run the numbers - sometimes the child benefits plus your reduced benefits can still be more than waiting. I'd suggest using the SSA benefit calculator or speaking with a financial advisor to see what makes sense for your specific situation.
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Jamal Carter
Just to add some additional information that might help: if you're absolutely unable to secure an appointment before the 6-month window closes, you can establish a written protective filing date specifically for your children's benefits. Send a signed and dated letter to your local Social Security office via certified mail stating your intention to file for child's benefits on behalf of your minor children (list their names and SSNs). Specifically mention you've been unable to secure an appointment despite multiple attempts. This creates a paper trail that can protect their retroactive benefits even if processing is delayed.Also, bring evidence of all your attempts to contact SSA (phone records, online appointment attempts, etc.) when you eventually get an appointment. This documentation can be crucial if there are questions about the timing.
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Andre Rousseau
This is incredibly helpful advice - thank you! I'll absolutely send a certified letter this week to create that paper trail. I've been taking screenshots of the appointment calendar showing no availability and noting down all my phone call attempts, so I'll have that documentation ready too.
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Max Knight
One more thing that might help - if you have any other Social Security offices within reasonable driving distance, try calling them too. Sometimes offices in different areas have different availability, and they can often handle applications for people who live in other service areas. I had a friend who couldn't get an appointment at her local office but was able to get one at an office about an hour away within a week. It's worth checking if you're willing to travel a bit further. Also, some offices have walk-in hours for urgent situations - you might want to ask about that when you call.
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Zara Mirza
•That's a great suggestion about checking other offices! I hadn't thought about that. I'm actually willing to drive up to 3 hours if it means getting this resolved sooner. Do you happen to know if there's a way to search for appointments at multiple offices at once, or do I need to call each one individually? Also, what would I need to tell them to prove I live in a different service area - just my address?
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Nathan Dell
I went through something very similar earlier this year! A few additional tips that helped me: First, try calling the national SSA number (1-800-772-1213) at exactly 8 AM when they open - I had better luck getting through then. Second, when you do reach someone, ask them to document in your file that you've been trying to schedule an appointment for your children's benefits since [date] - this creates an official record. Third, some offices have "emergency" walk-in slots they hold for urgent situations. Explain that your protective filing window is closing and ask if they have any emergency appointments available. I actually got seen this way when regular appointments were booked for months. Also, don't give up on the mail-in option - it varies by office but mine did accept certified copies by mail with a phone interview scheduled. Keep pushing and document everything!
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Makayla Shoemaker
•This is really comprehensive advice! I'm definitely going to try calling right at 8 AM tomorrow - that's a great tip about timing. I like the idea of asking them to document my attempts in the file too. One question about the emergency walk-in slots - do I need to bring any specific documentation to prove it's urgent, or is explaining the protective filing window situation usually enough? Also, when you did the mail-in option with phone interview, how long did that whole process take from start to finish? I'm trying to figure out if that might be faster than waiting for an in-person appointment.
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Chloe Martin
I'm dealing with a very similar situation right now! My husband filed for retirement benefits in September and we're trying to add our 14-year-old son to his record. The local office has been completely booked for months. One thing that worked for me was asking specifically about "telephone claims interviews" when I called - apparently some offices can complete the child's application over the phone if you can email or fax the required documents beforehand. The rep I spoke with said they're doing more of these remote applications since COVID. Also, try calling different times of day - I had better luck around 2-3 PM on weekdays when the morning rush dies down. Don't let them tell you that your kids won't get retroactive benefits back to your filing date - that's absolutely incorrect based on everything I've read and been told by multiple SSA reps. Keep fighting for it and document every conversation!
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Finley Garrett
•This is such valuable information! I'm going to ask specifically about "telephone claims interviews" when I call tomorrow morning. That could be a game-changer if they can handle it remotely. I've been calling mostly in the mornings, so I'll definitely try that 2-3 PM window you mentioned. It's reassuring to hear from someone else going through the exact same thing - makes me feel less alone in this process! How long have you been trying to get your son added to your husband's record? And have you had any luck with the phone interview option yet?
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Yuki Tanaka
I've been following this thread with great interest as I work with Social Security issues regularly. A few additional points that might help: First, if you're still struggling to get through by phone, try using the automated system to schedule a "callback" - you can request SSA to call you back rather than waiting on hold. This often works better than trying to stay on the line. Second, regarding the protective filing for children's benefits that Jamal mentioned - this is absolutely correct and crucial. Even if you can't complete the full application, establishing that protective filing date in writing will preserve their retroactive benefits. Third, I wanted to clarify the conflicting information about retroactive benefits - the POMS (Program Operations Manual System) is very clear that auxiliary beneficiaries (including children) can receive benefits retroactive to the primary beneficiary's entitlement date, provided the auxiliary application is filed within the appropriate timeframes. Any office that tells you otherwise is either misinformed or applying incorrect procedures. Don't hesitate to ask for a supervisor and reference POMS sections if needed. Finally, if all else fails, definitely contact your Congressional representative as Mei suggested - their constituent services offices are specifically designed to help with federal agency issues like this.
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Zoe Christodoulou
•Thank you so much for this comprehensive breakdown! The callback option through the automated system is something I hadn't heard of before - that could be a real lifesaver since I've been spending hours on hold. I'm definitely going to try that tomorrow. It's also really helpful to have confirmation about the POMS sections regarding auxiliary beneficiaries. I've been getting conflicting information from different reps, so knowing I can reference specific policy sections gives me more confidence to push back if someone tells me my kids won't get retroactive benefits. Quick question - do you happen to know the specific POMS section numbers I should reference if I run into resistance? Having those exact citations might help when speaking with supervisors.
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