Social Security survivor benefits processing time - applied in October but still stuck on level 2
I'm getting ready to retire and applied for my Social Security survivor benefits on October 21st. I thought it would be pretty straightforward since I've dealt with SSA before - my husband passed away about 15 years ago, and both my kids and I received benefits back then. Now I'm approaching my own retirement and planning to start collecting in January 2025, but my application seems stuck. The MySocialSecurity portal shows it's been on "level 2" since I submitted it. I'm starting to worry since January isn't that far away.Does anyone know how long survivor benefit applications typically take to process these days? Is there anything I should be doing to follow up? I figured it would be quick since SSA already has all my information from the previous claims.
19 comments
Ellie Perry
SSA is taking FOREVER with everything these days! My survivor application took 11 weeks last year and that was supposedly \
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Mohamed Anderson
11 weeks?! Ugh, that's discouraging. Did your benefits start on time once you were approved, or was there a delay with that too?
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Landon Morgan
Have you tried calling the SSA? I applied for my survivor benefits in August, and mine was stuck at level 2 for over 6 weeks. I was planning to start benefits in November. I called several times (took forever to get through) and they finally told me they were missing my marriage certificate even though I submitted it with my application. Once I resubmitted it, things moved pretty quickly to approval.
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Mohamed Anderson
I've tried calling a few times but couldn't get through. That's concerning about your marriage certificate... I wonder if they're missing something from me as well but haven't told me? I'll keep trying to call.
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Teresa Boyd
The current processing time for survivor benefit applications is approximately 4-8 weeks, but it can take longer during busy periods or if there are any issues with documentation. Since you've previously received survivor benefits, your application might be processed more quickly as they already have some of your information on file.Here's what you should know:1. The \
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Mohamed Anderson
Thank you so much for this detailed explanation! That's reassuring to know that \
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Lourdes Fox
my husband died in july and i applied for survivor benifits the next week but it took almost 3 months to get approved!!! i kept calling them every week after the first month. they kept saying just wait just wait. so annoying
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Mohamed Anderson
I'm sorry for your loss. Three months seems like such a long time to wait, especially right after losing your husband. Did calling weekly eventually help or did it just process in its own time?
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Bruno Simmons
After dealing with a similar situation last year, I'd recommend checking if you need to submit any additional documentation. My application for survivor benefits was delayed because they needed to verify my late husband's earnings history, even though this information should have been in their system already.If you're planning to start benefits in January 2025, you should definitely follow up soon. Call your local Social Security office directly rather than the national number - it's often easier to get through. You can find the direct number on the SSA website under \
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Mohamed Anderson
That's great advice about calling the local office directly - I hadn't thought of that! I'll try to find their direct number. And I'll double-check my contact info right away.
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Aileen Rodriguez
I waited FOREVER for my ss survivors benefits!!! Applied in May and didnt get approved until SEPTEMBER!!!! Called like 50 times and could never get a real person. Was stuck on level 2 for weeks then suddenly jumped to approved. The system is broken IMO
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Mohamed Anderson
Four months is ridiculous! I'm hoping mine doesn't take that long since I need to start receiving benefits in January. Did you ever figure out what caused the delay?
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Zane Gray
If you're worried about reaching someone at SSA (which is admittedly a nightmare these days), I used a service called Claimyr when I was going through this process last year. Saved me hours of waiting on hold. You can check them out at claimyr.com - they have a video demo that shows how it works: https://youtu.be/Z-BRbJw3puUBasically, they call SSA for you and then call you back when they get a rep on the line. I was skeptical at first but it really worked. Might be worth it to check if they need any additional documents from you since you're planning to start benefits in January.
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Mohamed Anderson
I've never heard of this service before! That sounds like it could be really helpful because I've spent so much time on hold already. I'll check out that video - thanks for the suggestion.
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Bruno Simmons
I second this recommendation. I used Claimyr when dealing with my disability application issues. Got through to SSA in about 25 minutes instead of spending hours on hold. For something time-sensitive like starting benefits in January, it's worth having a direct conversation with a rep.
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Mohamed Anderson
Update: I finally got through to someone at SSA this morning after trying for days! Turns out they were missing an updated direct deposit form even though I submitted it with my application. The representative said once I resubmit it, my application should move forward within 7-10 business days. She also confirmed that even if there are delays in processing, my benefits will still start in January as requested. Such a relief!
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Lourdes Fox
good for you!!! make sure you keep checking the portal and call again if nothing changes in 2 weeks. thats what i had to do
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Mohamed Anderson
I definitely will! I've set a reminder on my calendar to check back in two weeks if I don't see any updates.
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Teresa Boyd
Great update! This is actually a common issue - documents sometimes get separated from applications during processing. Make sure to keep a copy of everything you submit, and I'd recommend following up in exactly 10 business days if you don't see movement. Since you're planning to start benefits in January 2025, you're still well within the timeframe for everything to process smoothly.
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