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Social Security application stuck in Step 2 for 6 weeks while wife approved in 3 weeks - what's going on?

I filed my Social Security retirement application online back on November 3rd, but it's been stuck on 'Step 2 of 3' of the review process for nearly 6 weeks now. The status hasn't changed since about 3 days after I submitted everything. Meanwhile, my wife applied literally 10 minutes before me (we were sitting next to each other at our computers), and she got approved in less than 3 weeks! I reach my full retirement age (FRA) in January, and I have well over 35 years of work credits. I've tried calling multiple times but every single time the estimated hold time is 2+ hours, and I just can't stay on the phone that long. From what I understand, our local SSA office isn't taking walk-ins anymore either. I'm starting to get worried that something is wrong with my application. Has anyone experienced similar delays? Any suggestions on how to get some answers without spending an entire day on hold?

Paolo Romano

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This sounds like your application might have been flagged for a manual review. If you have any past government employment, foreign work history, or earnings that approach the maximum taxable amount, that can sometimes trigger additional verification steps. Since your wife's got approved quickly, it suggests something specific about your work history or earnings is causing the delay.

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I did work for the state government for about 8 years back in the late 90s, but that was a long time ago. Could that really be causing the delay? Is there any way to find out if that's the issue?

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Amina Diop

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mine took 9 weeks!!!! and i had 40+ years of work. the ssa is sooooo backlogged right now its not even funny. i kept calling and never got thru either. finally just had to wait it out. dont worry, they'll get to u eventually

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That's slightly reassuring, I guess. Did yours also show as being on Step 2 the whole time, or did it progress through the steps?

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Amina Diop

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yep, stuck on step 2 the ENTIRE time then suddenly one day i got the approval email. never saw step 3 at all lol

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I went through something similar last year. My husband's application went through in 3 weeks while mine took almost 12 weeks! And I was the one with the simpler work history! The system is SO frustrating and inconsistent. Have you tried sending a message through your MySocialSecurity account? Sometimes they actually respond to those.

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I didn't even think about sending a message through the portal. I'll try that today. 12 weeks is a really long time - I hope mine doesn't take that long. Did you eventually get backpay from your filing date?

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Yes, I did get backpay to my filing date, so at least there's that. But the waiting and uncertainty was awful. The message might help - I actually got a response within a few days when I tried it.

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The difference in processing times could be related to several factors. Your state government employment might trigger a WEP (Windfall Elimination Provision) review. This happens when you've earned a pension from work not covered by Social Security. Also, if you've ever used a different SSN, had a name change, or if there are any earnings discrepancies in your record, these can all cause delays. Your wife's application might have been straightforward with no special circumstances, hence the quick approval.

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I didn't realize the WEP could affect processing time, but that makes sense. My state job did have a separate pension system. I've never had a name change or SSN issue though. I guess I just need to be patient, but it's frustrating not knowing what's happening or how long it will take.

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Javier Torres

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This is SO typical of the SSA!! They're completely overwhelmed and understaffed! The same thing happened to my sister-in-law last month. Did you have any self-employment income? That always seems to slow things down too.

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No self-employment, but I did have that government job with a pension that someone else mentioned might trigger the WEP review. Just wish there was more transparency in the process.

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Emma Wilson

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I had a similar experience last year when trying to reach SSA about my application. After spending days trying to get through on the phone with those ridiculous hold times, I found a service called Claimyr that actually worked for me. They reserve your place in line and call you when an SSA agent is on the line. Saved me literally hours of waiting. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/Z-BRbJw3puU. Given that you need to find out what's happening with your application, it might be worth trying instead of waiting indefinitely.

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QuantumLeap

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is this legit? seems weird to have a third party connect you to SS. do they have access to your personal info???

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Emma Wilson

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It's completely legitimate. They don't access any of your personal information - they just connect the call and then you speak directly with the SSA representative. I was skeptical too but it worked perfectly. The SSA agents didn't even seem to notice any difference from a regular call.

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If your application involves the WEP due to your state employment, processing can take longer because they need to verify your pension information with the state retirement system. To expedite this, you could gather documentation about your state pension and have it ready. Also, try calling the SSA right when they open (often 9 AM local time) as hold times are typically shorter then. If you reach a representative, specifically ask if your application is being reviewed for WEP or if there's another issue requiring manual review.

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That's helpful advice. I'll try calling right at opening tomorrow and I'll gather my pension documentation today. Hopefully I can get through and find out exactly what's causing the delay.

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The government pension offset thing is a NIGHTMARE!!! My husband had the same issue with his teacher's pension and it took FOREVER to process his application. We ended up having to send in additional documentation THREE times because they kept saying they never received it. Make sure you keep copies of EVERYTHING you send them!

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Amina Diop

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THIS!!! ssa lost my birth certificate copy TWICE during my application!!! always keep copies and send certified mail if u can

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Paolo Romano

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One more thing to consider: check if your application might be affected by the Annual Earnings Test if you're still working. If you're applying before FRA and have earnings above the limit ($21,240 for 2025), there will be additional verification steps. Since you mentioned reaching FRA in January, this could be a factor if you applied for benefits to start before your FRA.

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I did request my benefits to start in December (one month before my FRA), but I retired completely in October, so I shouldn't exceed the earnings limit. But maybe they're verifying that? I'll be sure to mention this when I call.

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QuantumLeap

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Congrats on retirement! Sorry about the delay tho. Sometimes these things just take time. My dad always said dealing with SS is like watching paint dry. You'll get there eventually!

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Thanks! I just wish there was more transparency in the process. It's the not knowing that's really frustrating.

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