Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Social Security denied my Child-in-Care claim because my disabled daughter attends day program - is this correct?

I'm so frustrated with Social Security right now! I had my phone appointment yesterday to apply for Child-in-Care benefits since I care for my adult daughter who has autism, intellectual disabilities and seizures. The claims rep shut me down almost immediately when I mentioned my income (I make about $84K per year). I understand there's an earnings limit, but after pushing for more explanation, I realized I might actually qualify next year when I reach my FRA since the earnings test works differently then. But here's what really bothers me: When I explained that my daughter needs substantial care (I help her with medications, appointments, daily living tasks, etc.), the rep said I couldn't qualify because my daughter attends a day program 3 days a week. The rep literally said I would need to be with her "24/7" and that "the person has to practically be an invalid" to qualify! That can't be right? My daughter needs continuous supervision and substantial assistance even though she can do some basic tasks. She can't be left alone safely due to her seizures. The day program actually has medical staff on site for her seizure management. I've looked at some POMS guidelines online and they don't seem to require 24/7 care to qualify. Has anyone successfully gotten Child-in-Care benefits while their disabled adult child attended a day program or school? Am I misunderstanding the rules here? I feel like the rep was just looking for quick reasons to deny me without fully understanding my situation.

One more thing I forgot to mention - when you call back, try to use their exact terminology. Instead of just saying your daughter "needs care" or "has disabilities," be specific about the "exercise of parental control and responsibility" and that you "provide personal services, supervision and direction" - those are the exact phrases from their policy manual that they're trained to look for.

0 coins

That's incredibly helpful! I'll make sure to use those specific phrases. I wasn't prepared for how technical the conversation would be last time.

0 coins

good luck!! update us after u call again! my aunt might be in same situation soon

0 coins

they asked me for a letter from his doctor about his care needs and why he cant be left alone. i also gave them his guardianship papers and IEP from when he was in school showing his severe disability. and my work schedule showing i only work part time now to care for him

0 coins

does anyone know if this works if youre the grandparent? my daughter passed and i take care of her disabled son who gets her survivor benefits...

0 coins

To answer the recent question - grandparents can qualify for this benefit in place of parents if they are the legal guardian providing care for a disabled individual receiving survivor benefits. The same criteria apply regarding care requirements and work limitations. One important note for everyone: If approved, the Mother's/Father's benefit is generally 75% of the deceased person's primary insurance amount, but may be reduced by the family maximum benefit limit if multiple people receive benefits on the same earnings record. This is something to be aware of when calculating potential benefit amounts.

0 coins

That's good to know about the 75% amount. In our case, it's just my son and potentially me receiving benefits on his father's record, so hopefully we wouldn't hit the family maximum. I'm going to gather all our documentation and try to get an appointment at the local office.

0 coins

WAIT i just realized something!!! Was your husband already collecting disability before switching to retirement??? Because that changes EVERYTHING about how they calculate this!!!

0 coins

No, he wasn't on disability. He was just working up until last year and decided to retire early at 63 instead of waiting until his full retirement age.

0 coins

After reading through this thread and your responses, I'm confident the SSA made the correct determination, but they failed to explain it properly. Based on the numbers you've shared, your husband's PIA is likely around $1,300, which exceeds 50% of your PIA ($1,065). Even though his actual payment is reduced to $935 because he's claiming early, the spousal benefit calculation still uses the PIA amounts. I'd recommend requesting a detailed breakdown of both your PIAs from SSA and the spousal benefit calculation so you fully understand the determination.

0 coins

Thank you! I think I understand now. We'll definitely ask for that detailed breakdown next time we speak with them. It's frustrating they didn't explain it clearly the first time, but at least I now know what questions to ask.

0 coins

My friend's husband died last year and she got survivors benefits at 60 without any earnings test! why is that different from retirement?

0 coins

Survivor benefits and retirement benefits have different rules. While survivors can claim as early as age 60 (with a reduction), they're still subject to the earnings test if they're working and under their FRA. However, the reduction formula is different for survivors than for retirement benefits. If your friend isn't working or earns under the limit, she wouldn't see any withholding due to the earnings test.

0 coins

When I had to figure out my strategy, I made a spreadsheet comparing different scenarios. Have you run the numbers for: 1) Claim at 62 + part-time work, 2) Work full-time until 63 or 64 then claim, and 3) Work until FRA? Each year you delay claiming increases your benefit by about 7-8%. It's really a math problem specific to your situation.

0 coins

That's a smart approach. I'll definitely make a spreadsheet comparing the different options. I'm still hoping to find a new full-time job, but at my age that's uncertain. At least now I understand how the earnings limit works if I do need to claim early and work part-time. Thanks for the suggestion!

0 coins

My mom had 2 exs too and she got a really raw deal from SS!!! They wouldn't let her claim on dad's record even tho they were married 11 yrs because some paperwork issue with the divorce decree. MAKE SURE all your documents are perfect because they look for ANY reason to deny claims!!!

0 coins

This is important advice. You do need proper documentation, but if you have legitimate marriage and divorce records that show marriages of 10+ years each, the SSA cannot legally deny your right to claim on either ex-spouse's record (assuming you meet all other eligibility requirements). If you encounter problems, ask to speak with a supervisor or file a formal appeal.

0 coins

Thanks everyone for the helpful responses! I'm going to gather all my documentation (marriage and divorce certificates for both marriages) and try to speak with someone at SSA who can look at all three potential benefit amounts. I appreciate the tip about Claimyr since I've been struggling to get through on the phone. It sounds like I need to wait until my Full Retirement Age to get the maximum ex-spouse benefit, and there's no advantage to waiting beyond that point if I'm claiming on an ex's record. I'm relieved to know I don't need to contact either ex-husband about this process!

0 coins

That's a good plan. One more important point: you can actually file for different benefits at different times. Some people file for ex-spouse benefits at their FRA, then switch to their own benefit later at 70 if it's grown to be larger than the ex-spouse benefit. This strategy can sometimes maximize lifetime benefits, though it depends on your specific benefit amounts. The SSA representative should be able to discuss this option with you as well.

0 coins

That's really interesting - I didn't know I could switch benefits later! I'll definitely ask about that strategy when I speak with SSA. Thank you!

0 coins

Prev1...739740741742743...836Next