Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Yuki Ito

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Thanks everyone for your help! Just to summarize what I've learned:1) I can stop working anytime in March 2025 without penalty since that's my FRA month2) I should apply about 3 months before (Dec 2024)3) I'll get my first payment in April 2025 for March benefits4) I need to be aware of earnings limits for Jan-Feb 2025 but I'll be fine with my salaryThis community has been SO much more helpful than my HR department! 😊

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Lucas Lindsey

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Perfect summary! You've got all the key points covered. Just one additional tip - when you apply in December, make sure to have your recent tax returns and W-2s handy as they might ask for income verification. Also, if you haven't already, create a my Social Security account at ssa.gov to track your application status and eventually manage your benefits online. It's really convenient to have everything in one place. Best of luck with your retirement!

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Klaus Schmidt

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Thank you everyone for your helpful responses! I'm disappointed that the SSA rep gave me completely wrong information, but at least now I know I need to call again. I'll try the early morning trick and if that doesn't work, I might try that Claimyr service or just visit the office in person. I really appreciate knowing I'm not alone in this frustration. Planning for retirement is stressful enough without getting the runaround from SSA. I'll update if I learn anything new when I finally get through to someone.

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Chris Elmeda

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I'm so sorry for your loss and the frustrating experience you've had with SSA. As someone who went through a similar situation when my spouse passed away last year, I can tell you that the misinformation from representatives is unfortunately common. What helped me was actually requesting to speak with a "claims specialist" rather than just any representative when I called. These specialists tend to be more knowledgeable about survivor benefits. Also, I found that calling right at 8am EST when they open gave me the shortest wait times - usually under 30 minutes versus hours later in the day. One thing that might help while you're waiting: gather all your husband's employment records and your marriage certificate ahead of time. When you do get through, having these documents ready will make the conversation much more productive. The specialist can walk through different claiming scenarios with you since you have that important decision point coming up at 60. Hang in there - it's worth the hassle to get accurate information about your benefits!

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Aisha Abdullah

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Thank you for the tip about asking for a "claims specialist"! I hadn't thought to request someone specific when I call. That's really helpful advice. I do have all our marriage documents and his employment records already organized, so I'll be ready when I finally get through to someone. It's reassuring to know that calling right at 8am actually works - I was dreading another 3+ hour wait. I really appreciate you sharing your experience!

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After scheduling with Claimyr, I found the SSA agent I spoke with was really helpful about explaining the next steps. They told me exactly what documents to bring to my in-person appointment. Saved me from making multiple trips. Since you're dealing with a somewhat unusual situation with your brother-in-law being estranged and homeless, it might help to talk to an agent first who can advise on your specific case before going in.

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That's a really good suggestion. I think I'll try to speak with someone first to make sure we gather everything we need. Thanks for the advice!

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Liam Fitzgerald

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I'm so sorry for your loss and what you've had to go through with this difficult situation. As someone new to navigating Social Security benefits, I wanted to ask - is there a time limit on when you need to apply for the $255 death benefit? I see someone mentioned 2 years, but I'm wondering if that's a hard deadline or if there are any exceptions, especially in cases like yours where the person was homeless and estranged from family. Also, if you don't mind me asking, roughly how long did the whole process take from start to finish for those who have been through this? I'm trying to help my elderly neighbor who might be in a similar situation soon.

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Eduardo Silva

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I'm a former SSA employee and unfortunately what you experienced is becoming the norm at most field offices. The staffing shortages are real and many offices are operating with skeleton crews. Here's what I'd recommend based on your situation: 1. **Online application is your best bet** - Complete it as a retirement application, then in the remarks section write something like: "I am applying for SPOUSAL BENEFITS ONLY on my husband's record. Husband's name: [Full Name], SSN: XXX-XX-XXXX. I want to file a restricted application for spousal benefits while allowing my own retirement benefit to continue growing until age 70." 2. **Upload documents** - You can upload your marriage certificate directly through the online portal, which will speed up processing. 3. **Don't wait for their call** - In my experience, about 30% of scheduled phone appointments either don't happen or happen late. The online route is much more reliable. 4. **Follow up** - After submitting online, call the 800 number in about 2 weeks to confirm they received everything and understood your intent for spousal benefits only. The whole "I don't have 45 minutes" excuse is ridiculous - that's literally what they're paid to do. But fighting the system won't help you get your benefits faster. The online route with clear instructions in the remarks section is your fastest path forward.

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Juan Moreno

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Thank you so much for this insider perspective! It's really helpful to hear from someone who actually worked at SSA. I'm definitely going with the online application approach now - your template for the remarks section is exactly what I needed. The "I don't have 45 minutes" comment really bothered me too, but you're right that fighting it won't get my benefits any faster. I'll follow your advice about following up in 2 weeks to make sure they understood the restricted application request. Really appreciate you taking the time to share your expertise!

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Caesar Grant

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I work as a benefits counselor and see this type of scheduling delay constantly now. The SSA field offices are running on bare minimum staff and using phone appointments to manage their impossible caseloads. Here's my advice: Go with the online application immediately. Don't wait 7 weeks for a phone call that may or may not happen on time. In the remarks section, be very specific: "I am filing a RESTRICTED APPLICATION for spousal benefits only on my husband's record [include his name and SSN]. I do NOT want to file for my own retirement benefits at this time as I plan to delay until age 70 for maximum credits." Since you're 67 and born before 1954, you have this valuable option that younger people don't. Take advantage of it! The online system actually processes these faster than phone applications in most cases. One tip: After you submit online, print out your confirmation receipt and keep calling every 2 weeks to check status. The squeaky wheel gets the grease with SSA unfortunately.

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Has anyone else noticed their monthly payment amount is WAY LESS than expected??? My friend with lung cancer got approved last year and was shocked when he only got about $1900/month even though he made good money before getting sick. I heard SSDI has some weird maximum cap on benefits no matter how much you paid into the system!!!

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Mei Chen

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Yes, SSDI does have a maximum benefit amount that's adjusted annually. For 2023, the average SSDI payment is about $1,340 per month, while the maximum is around $3,600. The exact amount depends on your lifetime earnings and how much you've paid into Social Security over your working years. It's calculated using a formula called the Primary Insurance Amount (PIA), which gives you a percentage of your average indexed monthly earnings. The formula is weighted to give lower-income workers a higher percentage of their pre-disability income than higher-income workers. So yes, someone who earned a high salary might be surprised at their SSDI amount, as it won't replace their full income.

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Emma Wilson

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I'm so sorry you're going through this difficult time with your diagnosis and the financial stress that comes with it. I wanted to share some additional information that might help ease your worries. Since you mentioned your case was expedited with a handwritten note, that's actually a really positive sign. It shows the examiner took special care with your file and felt confident about the 09/15/2023 onset date recommendation. In my experience with family members who've gone through similar situations, when there's clear documentation like hospitalization records supporting the onset date, SSA rarely changes it in the final decision. One thing that might help with the waiting anxiety - you can create a my Social Security account online if you haven't already. Once your case is fully processed, you'll be able to see your benefit amount and payment schedule there. It's usually updated within a few days of the decision. Also, don't forget to ask about Medicare eligibility when you speak with SSA. With SSDI, you typically become eligible for Medicare 24 months after your entitlement date, but there are some exceptions for certain conditions that might apply to your situation. Take care of yourself and focus on your treatment. The financial piece will work itself out, and from what you've described, it sounds like everything is moving in the right direction.

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Edwards Hugo

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This is such helpful advice, especially about creating the my Social Security account online. I actually didn't know about that and it would definitely help with my anxiety to be able to check the status myself instead of waiting for mail. And thank you for mentioning Medicare - with everything going on, I hadn't even thought about that aspect yet. It's reassuring to hear from someone who has experience with family members going through similar situations. The waiting is honestly the hardest part right now.

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