Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This is all really helpful information. I'm going to call SSA tomorrow to schedule my application. From what everyone's saying, it sounds like I'll get the full 50% of my husband's current benefit (which includes all the COLAs since 2020), not just 50% of what he was getting back then. Since I'm already past my FRA, I shouldn't have any reductions either. That's a nice relief! Thanks everyone for your help explaining this.

0 coins

good luck with the call! u might be on hold for hours tho just warning u

0 coins

You've got it exactly right, Alice! And congratulations on reaching this milestone. One tip - when you call, try calling right when they open at 8 AM in your time zone, or try the online application at ssa.gov if you're comfortable with that. The online system can sometimes be faster than waiting on hold. Make sure you have your husband's Social Security number handy when you apply since they'll need to verify his benefit information.

0 coins

Just wanted to add one more point that might be helpful - if you're eligible for benefits on your own work record as well, make sure to ask SSA to check if your own benefit would be higher than the spousal benefit. They should automatically do this comparison, but it's worth confirming. Sometimes people are surprised to find their own benefit is actually better, especially with all the recent COLAs applied to their own earnings record too. The SSA will pay you whichever amount is higher, so you want to make sure they're checking both options when you file.

0 coins

I'm sorry for your loss. This is such a challenging situation to navigate while grieving and caring for your children. One thing I haven't seen mentioned yet is that you should definitely contact SSA to see if you currently qualify for father's benefits while caring for your children under 16. Since your youngest is 10, you could potentially receive these benefits until they turn 16 - that's about 6 years of additional support during this difficult time. Also, regarding the earnings limit for your children's future employment - you can actually report their wages to SSA throughout the year rather than waiting for the annual reconciliation. Call them when your kids start working and ask about voluntary monthly reporting. This helps avoid those surprise overpayment notices that others mentioned. For the blackout period planning, consider setting up automatic transfers from any survivor benefits you're currently receiving into a separate savings account specifically for those gap years. Even $100-200 per month now could make a significant difference when that time comes. Finally, create your mySocialSecurity account ASAP if you haven't already. You'll be able to see projections of your own benefits at different claiming ages, which will help you make informed decisions about survivor benefits versus your own retirement benefits later on. The system is complex and often feels unfair, but understanding these rules now puts you in a much better position than many people who discover them too late.

0 coins

This is incredibly helpful advice, thank you! I had no idea about voluntary monthly reporting for kids' wages - that could save us from those surprise overpayment bills that others experienced. I'm definitely going to contact SSA this week to ask about father's benefits. Even with the earnings limit, some additional support during these years would be valuable. And you're absolutely right about setting up automatic savings from current benefits - I should have started that already. The mySocialSecurity account creation is going on my to-do list today. It sounds like having those benefit projections will be crucial for making the right decisions when the time comes. I really appreciate how this community has shared both the challenges and practical solutions. It's given me a much clearer roadmap for navigating this complex system.

0 coins

I'm sorry for your loss. Reading through all these responses really highlights how complex and sometimes harsh the Social Security system can be for surviving spouses. One additional resource that might help - many local AARP offices offer free Social Security counseling sessions where volunteers (often retired SSA employees) can walk through your specific situation. They're usually more patient than trying to get through on the phone and can help you understand all the timing considerations. Also, if your younger child has ongoing health issues that require significant care, you might want to look into whether they could qualify for SSI (Supplemental Security Income) based on disability. This is separate from survivor benefits and has different rules. If they qualify before age 22, they could potentially continue receiving benefits as an adult disabled child even after survivor benefits end. The documentation and planning everyone is suggesting is spot-on. Keep detailed records of everything - your work history, your wife's earnings record, any disability documentation for your child, and definitely track any future earnings your kids might have from jobs. It's overwhelming now, but you're asking the right questions at the right time. That puts you ahead of many people who discover these gaps too late to plan effectively.

0 coins

Mei Chen

Thank you for mentioning the AARP counseling sessions - I had no idea that was available! Having someone who used to work at SSA explain things in person sounds much better than trying to navigate their phone system or website alone. The point about SSI for my younger child is really important too. Their health issues aren't severe enough for traditional disability benefits now, but it's good to know that pathway exists if their condition worsens or if we discover it qualifies under SSI criteria. I'm starting to see how much documentation and forward planning this situation requires. It's overwhelming but I'm grateful this community has laid out such a clear picture of what's ahead. Better to know now and prepare than get caught off guard like some others experienced. I'll look into finding local AARP resources this week along with contacting SSA about potential father's benefits. This conversation has been incredibly valuable for understanding the full scope of what I need to plan for.

0 coins

I'm in a very similar situation - born in 1958 and still working full-time while approaching my FRA. One thing I learned from my HR department that might be helpful: if your employer offers a 401k match, make sure you're still maximizing that while you're collecting Social Security. Some people get focused on the SS decision and forget they're still earning free money from their employer match. Also, since you mentioned your health isn't the greatest, you might want to check if you qualify for any disability benefits before your FRA. Sometimes people don't realize they could have been collecting earlier if they had certain qualifying conditions. The SSA disability office is separate from retirement benefits but it's worth a quick check. Good luck with your decision! Sounds like you have a solid plan forming.

0 coins

That's a really good point about the 401k match! I hadn't thought about how collecting Social Security might psychologically make someone think they're "done" with retirement planning. You're absolutely right that employer matching is still free money that shouldn't be left on the table. Regarding disability benefits, I appreciate the suggestion but I think my health issues are more in the "aging normally" category rather than anything that would qualify for disability. Still, it's good to know that's a separate system I could look into if things change. Thanks for sharing your similar experience - it's reassuring to know others are navigating the same decisions!

0 coins

As someone who works in retirement planning, I want to add one more consideration that hasn't been fully addressed - the impact of Required Minimum Distributions (RMDs) from your retirement accounts. Since you're planning to work until 70, you'll likely hit age 73 (when RMDs kick in) while still earning a full salary AND collecting Social Security. This could create a perfect storm for taxes in your early 70s. You might want to consider doing some Roth conversions in the gap years between when you start SS at FRA and when RMDs begin, especially if you have traditional 401k/IRA balances. The years between 67-72 could be a sweet spot for managing your tax brackets more strategically. Also, don't forget about the Social Security "do-over" rule - if you change your mind within 12 months of filing, you can withdraw your application, pay back what you received, and reapply later. It's like a one-time reset button, though most people don't need it.

0 coins

This is incredibly helpful advice that I hadn't considered at all! The RMD situation at 73 is definitely something I need to factor into my planning. I do have substantial traditional 401k balances that will eventually force distributions, and you're right that having full salary + Social Security + RMDs all hitting at once could push me into a much higher tax bracket. The Roth conversion strategy for those gap years (67-72) makes a lot of sense. I'll definitely need to run some numbers with a tax professional to see how much I could convert each year without jumping into higher brackets. And thank you for mentioning the "do-over" rule! I had no idea that existed. It's reassuring to know there's a safety net if I realize I made the wrong choice within that first year. Do you have any rough guidance on what income levels typically make Roth conversions most beneficial during those gap years?

0 coins

The income thresholds for optimal Roth conversions vary by filing status and change annually, but as a general rule of thumb, you want to stay within the 12% or 22% tax brackets if possible. For 2024, that means keeping your total taxable income (including the conversion amount) under about $95K for married filing jointly or $47K for single filers to stay in the 12% bracket. However, since you'll be collecting Social Security, remember that the conversion income could push more of your SS benefits into taxable territory (the "tax torpedo" effect). This makes the calculation more complex than just looking at ordinary income brackets. I'd strongly recommend modeling different scenarios with tax software or working with a fee-only financial planner who can run projections. They can help you find that sweet spot where you're converting enough to reduce future RMDs but not so much that you're paying unnecessarily high taxes today. The key is being strategic about it rather than just converting a fixed amount each year without considering the total tax picture.

0 coins

Just wanted to add one more tip from my experience as a rep payee - when you go to set up those separate accounts, ask the bank about their "representative payee" account options specifically. Some banks have special account types designed for this purpose that make the annual reporting easier by automatically categorizing transactions. Also, if you're worried about keeping track of everything, most banks now offer free monthly statements via email, and you can even set up automatic transfers from the kids' accounts to your main account for their share of household expenses like rent and groceries. This creates a clear paper trail that SSA likes to see. The whole process really isn't as scary as it sounds - you're already taking care of your kids financially, this just formalizes it a bit. Good luck with everything!

0 coins

That's really helpful about asking for specific "representative payee" account types! I didn't know banks had special options for this. The automatic transfer idea is brilliant too - it would definitely make tracking so much easier. I'm feeling a lot more confident about this whole process now. Thank you for taking the time to share these practical tips!

0 coins

I've been a representative payee for my disabled adult child for over 10 years, and while the situation is a bit different, the core responsibilities are the same. One thing I'd add to all the great advice here is to take photos of any major purchases you make for the kids using their benefits - things like school clothes, computer for schoolwork, medical expenses, etc. It's not required, but having visual documentation has been helpful when filling out those annual reports, especially when you're trying to remember what you spent months ago. Also, if either of your teenagers has any special needs or medical expenses, make sure to keep detailed records of those - SSA considers medical care a priority use of benefits. The learning curve is real, but you'll get the hang of it quickly. Just remember that as their parent, you're already making decisions in their best interest - being a rep payee just means documenting it a bit more formally.

0 coins

Just to clarify something important that might not be obvious from the other responses - when you do eventually claim survivor benefits, you'll need to apply for them. Social Security doesn't automatically switch you over or start paying them when your husband passes away. You'll need to contact SSA (or visit a local office) with the death certificate, marriage certificate, and other documentation to start the process. Also, survivor benefits can be paid retroactively for up to 6 months from the date you apply, so don't worry if there's a delay in getting the paperwork together during what's already a difficult time. The key is to apply as soon as you reasonably can after the loss.

0 coins

That's really important information about needing to actively apply - I wouldn't have known that Social Security doesn't automatically start survivor benefits! The 6-month retroactive payment rule is also good to know, especially since dealing with paperwork during grief can be overwhelming. I'll make sure to keep all our important documents organized and easily accessible. Thank you for thinking to mention these practical details that could really matter when the time comes.

0 coins

I just want to echo what others have said about the importance of planning ahead and having those conversations with SSA. My situation is similar to yours - I'm 61 and my husband is 64, and his estimated benefit is quite a bit higher than mine too. One thing I learned when I called SSA last month is that they can actually run hypothetical scenarios for you over the phone. They were able to tell me exactly what my survivor benefit would be at different claiming ages, and how it would compare to my own retirement benefit if I delayed claiming. It really helped me understand my options better than just trying to figure it out from the website. The representative I spoke with was very patient and walked me through several "what if" scenarios. If you do call, I'd suggest having both of your Social Security statements handy so they can give you the most accurate information for your specific situation.

0 coins

Prev1...363364365366367...836Next