Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Lucas Adams

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THE WHOLE SYSTEM IS RIDICULOUS!!! I applied for disability in January and STILL haven't gotten through to anyone who can tell me the status!!! They make it IMPOSSIBLE to talk to a human being on purpose!!! My congressman's office finally helped me after I couldn't get answers for 4 months. Try calling your rep's office - they have special liaisons with SSA.

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Amelia Martinez

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I didn't even think about contacting my congressman's office. That's a good last resort if I can't get through using these other suggestions. Sorry you had such a terrible experience with your disability claim.

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Chloe Green

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One more tip that might help - if you're dealing with retirement benefits specifically (which it sounds like you are), you can sometimes get better service by making an appointment through the online scheduler: https://www.ssa.gov/appointments/ Unlike walk-ins, scheduled appointments are assigned to specific technical experts who are more likely to give you their direct contact information for follow-ups. Make sure to specify that your issue requires local office expertise when describing your reason for the appointment.

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Amelia Martinez

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Just tried this and was able to schedule an appointment for next week! Thank you so much for this suggestion. Hopefully I can get this resolved and get a direct contact for future questions.

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Tyler Murphy

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My mom did this but she had to bring like 50 papers to the office and wait for hours!! Make sure your mom brings EVERYTHING or they'll make her come back again!

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Marina Hendrix

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Thanks for the warning! I'll make sure we have extra copies of everything. Mom has mobility issues so I definitely don't want her to have to make multiple trips.

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Sara Unger

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One more important point - when your mother applies, she should specifically ask about the Lump Sum Death Payment as well. This is a one-time $255 payment that she might be eligible for, even as a divorced spouse, if she wasn't remarried before your father's death. Many people don't know to ask about this. While $255 isn't a large sum, it's still beneficial. Also, make sure she asks SSA to run a complete benefits calculation to ensure she's receiving all benefits she's entitled to. Sometimes people are eligible for multiple benefit types, and SSA is required to pay the highest benefit amount.

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Justin Trejo

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Great addition about the LSDP! Though I should mention that there's a 2-year filing deadline after death for the $255 lump sum payment, so unfortunately the mother is well past that timeframe. However, the point about requesting a complete benefits calculation is excellent advice that everyone should follow when dealing with SSA.

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When do Social Security payments arrive after January 2025 start date? Confused about timing and schedule

I'm finally ready to collect retirement benefits and filed my application back in August to start receiving Social Security in January 2025. Just got an email notification saying my application was approved (yay!), but I'm totally confused about when I'll actually see money in my account.Do they send the January payment in February? I was thinking I'd get two months' worth at once but now I'm second-guessing myself. Also, does the payment date have anything to do with my birthday (which is on the 19th), or is it a fixed schedule for everyone?This whole process has been more confusing than I expected. The approval notice was super vague with no details about amounts or timing. I'd appreciate if anyone could share their experience with the payment schedule!

Dylan Mitchell

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That's an important point. If you're under full retirement age and still working, there's an earnings limit ($22,320 in 2024, likely higher for 2025). If you earn over that amount, SSA withholds $1 in benefits for every $2 you earn above the limit. This changes in the year you reach full retirement age. It's definitely something to be aware of to avoid overpayment issues.

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Thank you all for the helpful information! I'm feeling much more clear about things now. Just to make sure I understand correctly:1. My January benefit will be paid in February on the third Wednesday (since my birthday is on the 19th)2. I should be able to see my benefit amount in my online account soon3. I'll only get one month's payment at a timeI'm not working anymore so I don't need to worry about the earnings limit. I'll check my online account for the benefit verification letter and if I can't find the information there, I might try that Claimyr service to talk to someone directly.Really appreciate everyone's help!

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Sean Flanagan

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I called the SSA today and tried to explain my situation, but the person I spoke to seemed confused and kept transferring me around. After an hour, I got disconnected. I'm going to try again tomorrow. This is so frustrating on top of everything else.

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Nia Wilson

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That's exactly why I ended up using Claimyr - I kept getting disconnected or transferred to people who couldn't help. With Claimyr, I got connected directly to someone who could actually handle my case. Saved me days of frustration.

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Mateo Sanchez

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Don't give up! I'd strongly recommend making an in-person appointment rather than trying to resolve this by phone. This situation is too complex for most call center representatives. You need to sit down with a claims specialist who can review all your documentation at once.

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Zara Mirza

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Update us on what happens! I'm curious how SSA handles these identity discrepancy cases. Good luck!

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Sean Flanagan

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I will definitely update. Going to try calling again tomorrow and hopefully schedule an in-person appointment like several of you suggested.

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Emily Jackson

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Something else to consider - once you reach FRA and no longer have earnings restrictions, it might be worth looking into whether you should adjust your tax withholding. If you're planning to earn significantly more than you did while on SSDI, you might need to have taxes withheld from your Social Security payment or make quarterly estimated tax payments to avoid a surprise tax bill. You can request voluntary withholding by submitting Form W-4V to Social Security.

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Yuki Tanaka

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Thank you all for the helpful information! Just to summarize what I've learned: 1. SSDI will automatically convert to retirement benefits when I reach FRA in March 2025 2. I don't need to complete any paperwork or contact SSA for this to happen 3. The earnings limits will completely go away once I hit FRA 4. I should check my Medicare premium deductions continue correctly 5. I might want to adjust tax withholding if I plan to earn significantly more This is such a relief! I've been so anxious about this transition and worried I'd mess something up. I think I will try to contact SSA about a month before just to confirm everything is on track. Thanks again everyone!

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Dmitry Smirnov

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One important detail that hasn't been mentioned yet: When you reach your Full Retirement Age (FRA), the earnings limit disappears completely. So if you're 64 now, you only need to worry about this for the remainder of this year and part of next year until your FRA month. In the year you reach FRA, there's also a higher earnings limit that applies only for the months before your birthday month. Additionally, when SSA reduces benefits due to the earnings test, they later recalculate and increase your monthly benefit amount once you reach FRA to account for the months when benefits were withheld. This is called the Adjustment to the Reduction Factor (ARF).

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Dylan Wright

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This is so helpful! I turn 66 and 4 months (my FRA) next August, so it sounds like I'll have a different earnings limit to work with next year until August? And it's good to know about that recalculation - none of the SSA pamphlets I read mentioned that they give some of it back later.

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Sofia Torres

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To directly answer your last question - if you expect to exceed the earnings limit, you should proactively report this to SSA. They don't automatically adjust it based on real-time earnings data. If you don't report it, they'll eventually catch it when tax records are reconciled, but by then you might have an overpayment that needs to be paid back.

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Dylan Wright

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Thank you! I'm going to call them this week to report my projected earnings for the year. Better to have smaller checks now than deal with an overpayment later.

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Olivia Clark

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One additional point that hasn't been mentioned: if you're approaching Full Retirement Age (which at 62 you are), remember that SSDI will automatically convert to retirement benefits when you reach your FRA. This conversion doesn't change much practically, but it does mean that work limits will follow the retirement rules rather than SSDI rules. So if your program will extend beyond your FRA, be aware that different earnings rules will apply at that point. Educational scholarships remain exempt regardless of which benefit type you're receiving.

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Ava Williams

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Thank you for bringing that up! My Full Retirement Age is 67, and this program should take me about 3 years part-time, so I'll still be on SSDI for most of it. Good to know about the automatic conversion - one less thing to worry about.

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Raj Gupta

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i just wanna say ur inspiring me! im 58 and on disability and always wanted to finish my degree. maybe its not too late for me either

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Ava Williams

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It's definitely not too late! Check with your local community college - many have special programs for seniors or returning adult students. That's how I found out about these scholarship opportunities in the first place!

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Natalie Adams

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my friend had this happen and social security told her she would get credit on a future check but they NEVER did it!!! she had to go to her congressmans office and have them contact ssa before it got fixed. might be worth trying if you keep getting nowhere

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Gabriel Graham

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I hadn't thought about contacting my congressional representative, but that's a good last resort option if nothing else works. I'll give the direct approaches a try first, but it's good to know there's another option if I keep hitting walls.

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Drake

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One more important tip: When you do get someone on the phone who understands the issue, ask them to add detailed notes to your account about the duplicate payment. Each time you call back (and unfortunately you probably will need to follow up), ask the representative to read those notes. This creates continuity and prevents you from having to re-explain the entire situation. Also, if your premium was exactly $210.70, that indicates you're in the standard Medicare Part B bracket without IRMAA surcharges. Make sure to specify this when calling as it simplifies the case (surcharge refunds go through a different process).

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Gabriel Graham

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That's a great suggestion about asking them to document the call in my account notes! And yes, I'm in the standard bracket without any income-related surcharges. I'll make sure to specify that when I call. Thank you for these detailed tips - I feel much better prepared for tomorrow's call now.

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Xan Dae

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One more thing to consider - have you been married for at least 10 years? Just checking because that's a requirement for spousal benefits.

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Noah huntAce420

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Yes, we've been married for 31 years, so that part is covered! Thanks for checking though.

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Nalani Liu

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A bit of planning advice: Since your husband isn't filing until 2027, make sure you keep detailed records of your application for your own benefits now, and then set a reminder to apply for the spousal benefit when he files. Many people forget this second step and miss out on increased benefits for months or even years. The SSA doesn't retroactively pay these benefits beyond 6 months in most cases.

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Noah huntAce420

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That's excellent advice - thank you! I'll make sure to keep all my paperwork organized and set multiple reminders for 2027. I definitely don't want to miss out on higher payments.

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Ezra Beard

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one more thing!! make sure u print or save PDF of ur application when ur done!! my friend didnt and then had nothing to prove what she submitted when there was a problem later!!!

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Sophia Gabriel

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Thank you all so much for the helpful advice! I'm feeling much more confident about doing the online application now. I'll gather all my documents first, take my time with the application, and make sure to save/print a copy when I'm done. For my situation, it sounds like applying now for benefits to start in September makes perfect sense. I appreciate everyone sharing their experiences!

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