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GalaxyGazer

What do I need to do to get my TWC benefits extended after regular UI runs out?

So I've been on unemployment since January and just got a notice saying my regular benefits will run out in about 4 weeks. I'm still actively looking for work but haven't found anything yet. Do I need to do something special to get my benefits extended? Will it happen automatically or do I need to file a new application? The TWC website is super confusing about this and I'm worried about having a gap in payments. Has anyone gone through the extension process recently?

Mateo Sanchez

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Extensions aren't automatic like they were during COVID. You'll need to keep filing your payment requests every two weeks, but when your regular benefits exhaust, you'll get a notification if you qualify for any extension programs. Right now in Texas, there's Extended Benefits (EB) available for some people, but you have to meet specific requirements. Make sure you're completing at least 3 work search activities each week and documenting them correctly.

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GalaxyGazer

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Thanks, that's helpful. Do you know what the specific requirements are for Extended Benefits? My benefit year isn't over yet, just the regular UI amount is running out.

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Aisha Mahmood

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my benefits ran out in feb and i didnt get any extension... they just stopped. sucks but thats how it goes sometimes

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GalaxyGazer

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Oh no, that's what I'm afraid of! Did they explain why you didn't qualify for an extension?

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Ethan Moore

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NOBODY EVER GETS THROUGH TO TWC!!!! I spent THREE WEEKS trying to get someone on the phone when my benefits were about to run out. They kept saying my case was "under review" but nobody could tell me what that meant! The whole system is DESIGNED to make you give up!!!

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Same here... they make it impossible to talk to anyone. Just endless hold music then disconnection.

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Carmen Vega

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Extensions are eligibility-based now and not guaranteed. There are two potential extension types you might qualify for: 1. Trade Adjustment Assistance (TAA) - If your job was lost due to foreign competition 2. Extended Benefits (EB) - When state unemployment is high and you've exhausted regular benefits You'll receive a determination letter about 1-2 weeks before your benefits exhaust explaining if you qualify. The key is to maintain all your work search requirements (3 activities per week in Texas) and continue submitting payment requests even during the gap period. This creates a continuous claim record which is important for eligibility. If your determination is delayed or you need to understand why you might not qualify, you'll need to speak with a TWC representative directly.

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GalaxyGazer

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This is exactly what I needed to know! I definitely don't qualify for TAA since my company just downsized, not related to foreign competition. So it sounds like Extended Benefits are my only option. I hope the unemployment rate is high enough to trigger that program.

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I went thru this last month and got EB! Just keep requesting payment even if it says your benefits are exhausted. I got a letter about 10 days after my regular UI ran out saying I was approved for extended benefits. But definitely different from the auto-extensions during COVID times.

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GalaxyGazer

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That's encouraging! Did the payment amount stay the same as your regular UI?

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I had to deal with this situation last year. The most important thing is continuing to submit your payment requests every two weeks even after your benefits exhaust. This creates continuity in your claim. However, I had issues with my extension because there was a flag on my account I wasn't aware of. I couldn't get through on the regular TWC phone lines for days, but I used a service called Claimyr (claimyr.com) that got me connected to an agent within 20 minutes. They have a demo video that shows how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The TWC agent was able to explain exactly why my extension was on hold and what documentation I needed to submit. Saved me weeks of uncertainty.

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Aisha Mahmood

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does that actually work? i thought those services were scams

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Andre Moreau

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When I was applying for extended benefits I found out that my identity verification from ID.me had expired! No one told me and I had to redo the whole process. Make sure all your verification is current before your regular benefits end. Also double check that your work search logs are complete with all the right information. They scrutinize those more closely for extensions.

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GalaxyGazer

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Oh I didn't even think about ID.me expiring. I'll double-check that right away, thanks!

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Mateo Sanchez

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One other important thing to know is that the TWC system sometimes gets backed up with extension applications. If you don't hear anything within 10 days after your benefits exhaust, you should try to contact them. Your benefit amount might also change with an extension, usually it's the same or slightly less than your regular UI. The most common reasons people get denied extensions are: 1. Not meeting the minimum earnings requirement in your base period 2. Not maintaining proper work search activities 3. Having unreported income or work during your claim period If you've been keeping good records and reporting everything correctly, you should be in good shape.

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GalaxyGazer

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Thanks for all this info! I've definitely been very careful about reporting everything correctly. Fingers crossed that I qualify for EB when my regular benefits run out. I'll make sure to keep requesting payment even if there's a gap.

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Caden Turner

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Just wanted to add that if you're getting close to your benefit year end date (not just exhausting your weekly benefit amount), that's a different situation entirely. You'd need to file a new claim if you have sufficient earnings in a new base period. But it sounds like you're just running out of the total benefit amount before your benefit year expires, which is the scenario everyone else is describing with Extended Benefits. Make sure you know which situation applies to you - check your benefit year end date on your TWC account. The process is totally different depending on whether your benefit year is ending or you're just exhausting your maximum benefit amount.

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This is a really important distinction that I hadn't thought about! I just checked my TWC account and my benefit year doesn't end until November, so it sounds like I'm in the first scenario where I'm just exhausting my maximum benefit amount. That's a relief because filing a whole new claim sounds way more complicated than potentially qualifying for Extended Benefits. Thanks for clarifying this - I was getting confused reading about different types of extensions and renewals.

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Ava Martinez

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I went through this exact situation about 6 months ago and it was pretty stressful not knowing what would happen. Here's what I learned: Texas Extended Benefits (EB) are triggered when the state's unemployment rate hits certain thresholds, so availability changes based on economic conditions. When my regular UI exhausted, I kept filing my bi-weekly requests like everyone suggested, and about 2 weeks later I got a determination letter saying I qualified for EB. The payments were the same amount as my regular UI. One thing that really helped me was setting up text alerts in my TWC account so I got notified immediately when there were updates. Also, I made sure to screenshot all my work search activities each week just in case there were any questions later. The waiting period was nerve-wracking but it did work out. Keep doing everything you're supposed to do and hopefully you'll get approved for the extension!

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Maya Jackson

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This is really reassuring to hear from someone who went through the same thing! I'm definitely going to set up those text alerts - I hadn't thought of that but it sounds like a great way to stay on top of any updates. The screenshot idea for work search activities is smart too. I've been keeping a spreadsheet but having visual proof seems like extra protection. It's good to know the payment amount stayed the same for you. The waiting period does sound stressful but at least now I know what to expect. Thanks for sharing your experience!

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Diego Ramirez

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I'm in almost the exact same situation - my regular UI benefits are set to exhaust in about 3 weeks and I'm really anxious about what happens next. This thread has been incredibly helpful! I had no idea about some of these details like the ID.me verification potentially expiring or the importance of continuing to file payment requests even during a gap period. One question I have is about the timing - for those who got Extended Benefits, how long was the gap between your regular benefits ending and the first EB payment? I'm trying to budget for potentially having no income for a few weeks. Also, is there any way to check if Texas currently has Extended Benefits available, or do you just have to wait and see what your determination letter says? I've been very diligent about my work search activities and reporting everything correctly, so hopefully that puts me in a good position. Thanks everyone for sharing your experiences - it's making me feel a lot less stressed about this process!

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Diego Flores

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Hey Diego! I'm actually in a very similar boat - my benefits run out in about 5 weeks. From what I've gathered reading through this thread, it sounds like the gap period can vary quite a bit. Ava mentioned getting her determination letter about 2 weeks after exhaustion, and Yuki said they got their letter about 10 days later. So it seems like you might be looking at 1-3 weeks without payments potentially. As for checking if Extended Benefits are currently available in Texas, I don't think there's a way to check in advance - it seems like you find out when you get your determination letter. The unemployment rate triggers are set by federal guidelines but TWC doesn't seem to publish current EB availability on their website. I'm also trying to budget for a potential gap period. It's stressful not knowing for sure, but at least we know to keep filing those payment requests even if it shows zero benefits. Good luck to both of us! Maybe we'll both get good news in our determination letters.

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Klaus Schmidt

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I just went through this process a few weeks ago and wanted to share some additional tips that helped me. First, make sure you have your base period wages documented - I had to provide pay stubs from my qualifying quarters when they reviewed my extension eligibility. Second, if you're doing gig work or any part-time work while on unemployment, be extra careful about reporting it correctly. I almost got disqualified because I miscalculated my earnings from a small freelance job. Also, don't panic if your TWC online account shows weird messages or errors during the transition period. Mine showed "monetarily ineligible" for about a week before my EB kicked in, which scared me until I got the approval letter. One last thing - if you have any outstanding issues on your claim (like identity verification or work search compliance), try to resolve them BEFORE your regular benefits exhaust. It's much harder to get help from TWC when you're in that limbo period between regular UI and extensions.

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This is really valuable advice, especially about having the base period wages documented! I wouldn't have thought to gather my pay stubs ahead of time. The point about the online account showing confusing messages during the transition is also reassuring - I can imagine that would be terrifying to see "monetarily ineligible" without context. I'm definitely going to double-check that I don't have any outstanding issues before my benefits run out. Better to deal with any problems now while I can still get through to someone if needed. Thanks for sharing these practical tips from your recent experience!

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I'm currently going through this exact situation and wanted to share what I learned from calling TWC directly. After reading through all these helpful responses, I managed to get through to an agent yesterday (took about 2 hours of calling) and got some clarity on the process. The agent confirmed that Texas does currently have Extended Benefits available, but eligibility depends on your individual circumstances and work history. She emphasized that you MUST continue filing your payment requests every two weeks even when it shows $0 - this maintains your claim continuity which is crucial for extension approval. One thing she mentioned that I haven't seen discussed here is that they're being stricter about work search verification for extensions. She recommended keeping detailed records including company names, contact information, dates, and method of application for each of your 3 weekly work search activities. Screenshots of online applications are especially helpful as proof. The good news is that if you qualify for EB, the payments should be retroactive to when your regular benefits exhausted, so you won't lose money during the gap period. The agent said most determinations are being processed within 10-14 days right now. Hope this helps others in the same boat! The waiting and uncertainty is definitely stressful but it sounds like many people are successfully getting extensions if they follow all the requirements.

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Zoey Bianchi

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This is incredibly helpful information, thank you for actually getting through to TWC and sharing what you learned! The confirmation that Extended Benefits are currently available in Texas is reassuring, and the detail about payments being retroactive is huge - that eliminates my biggest worry about losing money during the gap period. I've been keeping pretty good records of my work search activities, but I'm going to start being even more detailed with company contact info and screenshots like the agent suggested. It sounds like they're really scrutinizing that aspect for extensions. The 10-14 day processing timeframe also gives me a better idea of what to expect. I'm definitely going to keep filing those payment requests religiously even when it shows zero. Thanks for taking the time to call and share this info with everyone!

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I'm also approaching the end of my regular UI benefits and this entire thread has been a lifesaver! I had no idea about so many of these details. A few things I wanted to add from my own research: I called my local workforce center yesterday and they mentioned that you can also visit in person if you're having trouble getting through on the phone. Sometimes they can check your account status and help resolve minor issues that might delay your extension approval. Also, for anyone worried about the work search requirements being stricter - I've been using the WorkInTexas.com website for most of my job applications, and it automatically tracks your applications which can serve as good documentation. You can print out your activity history from there. One question for those who have gotten EB - did you have to do anything different for your work search activities once you were on extended benefits, or is it still the same 3 activities per week? I want to make sure I'm prepared for any changes in requirements. This community has been so helpful during this stressful time. It's amazing how much clearer everything becomes when people share their actual experiences versus trying to decode the TWC website!

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