TWC partial unemployment with reduced hours - qualify with only 6 hours weekly?
Hey everyone, I'm in a tough spot with my work hours being cut drastically. I've been with my current employer (restaurant industry) for almost 5 years now. Back during COVID in 2020, I was fully laid off and received unemployment through my employer, so I've been through the process before. But now it's different - they've slashed my hours to basically nothing (literally just 6 hours per week). My last paycheck was $94 which barely covered my gas to even get to work! At this point, I'm wondering if I qualify for partial unemployment while I either wait for my hours to increase or find something better. I've tried looking at the TWC charts for partial unemployment qualification, but honestly, I'm completely lost trying to understand all the calculations and thresholds. I make $15.75/hour when I actually get to work. Does anyone know if working just 6 hours a week might qualify me for some partial benefits? And if so, do I need to get any specific documentation from my manager about the hours reduction? Sorry if these are basic questions - I'm just trying to keep my head above water right now.
31 comments


Ava Martinez
Yes, you absolutely qualify for partial unemployment! When your hours are reduced this significantly, TWC considers it an underemployment situation. The basic rule is that if you're earning less than your weekly benefit amount (WBA), you can receive partial benefits. Here's how it works: 1. Apply for unemployment just like you would if fully unemployed 2. Report your actual earnings each week when you request payment 3. TWC will calculate a partial benefit (they deduct a portion of what you earn from your benefit amount) With only 6 hours a week, you're well below the threshold. Your WBA will be based on your earnings when you were working full-time. Make sure to indicate on your application that your hours were reduced, not that you quit or were fired. I went through this last year when my retail hours got cut to 10 hours weekly. The process is pretty straightforward!
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StarSurfer
•Thank you so much for this clear explanation! When I apply, do I need to get any kind of written statement from my manager confirming the hours reduction? Or does TWC just verify my income some other way?
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Miguel Castro
ur definitely eligible!! i had da same thing happen at my warehouse job... went from 40 hrs to like 12 per week. applied for partial and got approved no prob. just make sure when u file u say "still employed but hours reduced" not laid off or anything! TWC will ask for ur current pay so they know how much to give u!
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StarSurfer
•That's super helpful to know! Did you have to tell your boss you were applying for unemployment? I'm worried they might get upset even though it's not really their fault my hours got cut.
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Zainab Abdulrahman
YOU NEED TO BE CAREFUL HERE. The restaurant industry is notorious for manipulating workers out of benefits. I got burned by this exact situation in 2022. My hours were cut to almost nothing, but when TWC contacted my employer, they claimed they had "full hours available" but that I was "choosing" to work less!!! It took THREE MONTHS of appeals to get it straightened out. Make sure you document EVERYTHING. Get something in writing (even text messages) showing that your employer is the one reducing hours. Save all schedules they give you. If they post schedules online, take screenshots every week. Don't let them screw you over like they did to me!
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Connor Byrne
•omg this happened to my cousin too!! restaurant told TWC they "offered her more shifts but she declined" when actually they just stopped putting her on the schedule! so messed up
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Yara Elias
You definitely qualify for partial unemployment with those severely reduced hours. The formula TWC uses is that they subtract 30% of your weekly benefit amount from what you earn each week. The remaining amount is deducted from your full weekly benefit amount. For example, if your WBA is $400 and you earn $94 in a week: - 30% of $400 = $120 (this is your "earnings disregard") - Since your earnings of $94 are less than the disregard amount, you'd receive your full $400 WBA - If you worked more and earned, say, $200 that week, they'd subtract ($200 - $120) = $80 from your WBA, so you'd get $320 in benefits You do need to report your earnings accurately each week when requesting payment. And yes, document your reduced schedule in case your employer tries to claim otherwise. One thing I learned trying to call TWC recently - if you're struggling to get through on the phone lines, check out a service called Claimyr (claimyr.com). They have a system that helps you get through to TWC agents without waiting for hours. Saved me days of frustration when I had an issue with my claim. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh
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StarSurfer
•Thank you so much for explaining the calculations! That really helps me understand what to expect. I'll definitely check out that service if I run into phone problems - I remember how impossible it was to get through during 2020.
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QuantumQuasar
Be prepared for verification delays!! When I applied for partial last month, TWC put my application "under review" for 3+ weeks because they were verifying my reduced hours with my employer. Meanwhile I was struggling to pay bills! If your boss is responsive it might go faster but just wanted to warn you it's not always quick.
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Keisha Jackson
•This happened to me too! THREE WEEKS with no income. The system is broken. They expect us to wait around with no money while they take their sweet time "verifying" things. I almost lost my apartment because of this delay.
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Ava Martinez
One more important thing: you need to do your work search requirements even though you're still technically employed. For partial unemployment in Texas, you still need to complete the minimum 3 work search activities each week and document them when you request payment. You can use job applications, interviews, networking, creating profiles on job sites, or attending job fairs or workshops. Just make sure you keep track of everything you do because TWC can ask for verification. Also, your employer will be notified when you file, so it's usually better to give them a heads-up first. Just present it matter-of-factly: "Since my hours have been reduced so significantly, I'll be filing for partial unemployment while I look for additional work.
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StarSurfer
•That's a good point about the work search - I didn't realize I'd still need to do that while employed. I guess it makes sense since they're trying to help people find full employment. I'll definitely give my manager a heads-up before filing. Appreciate the advice!
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Connor Byrne
just wondering... did ur boss actually tell u that hours would pick up again soon or r they just keeping u hanging?? cuz my friend was in this exact spot and they kept her at like 8hrs for MONTHS hoping she'd just quit so they wouldn't have to pay unemployment!!
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StarSurfer
•That's a really good point... they keep saying business will pick up "soon" but it's been over a month now with these minimal hours. Maybe they are hoping I'll just quit. I didn't even think about that angle.
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Zainab Abdulrahman
Hey OP, just checking back - did you end up applying? Did you run into any issues? The TWC website can be a nightmare to navigate for partial unemployment claims.
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StarSurfer
•I just applied yesterday! The website was actually easier than I expected. I made sure to select "still employed but hours reduced" as my reason. Now I'm just waiting for the initial determination. I also talked to my manager beforehand who was surprisingly understanding - he even offered to confirm my reduced hours if TWC contacts him. Fingers crossed it goes smoothly!
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GalacticGuru
That's awesome that your manager was understanding! That makes such a huge difference. I had a similar situation where my boss was actually relieved when I told him I was applying for partial - he said it took some pressure off him knowing I wasn't going to quit over the reduced hours while business was slow. Keep us updated on how the process goes! Your timeline will be helpful for others in similar situations. And don't stress too much about the initial determination - with only 6 hours a week you clearly qualify. The hardest part is usually just getting through all the paperwork and waiting for approval. Good luck! 🤞
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Fatima Al-Mansour
•Thanks for the encouragement! It's such a relief to know I'm not the only one who's been through this. I was really worried about having that conversation with my manager, but you're right - it actually seemed to take some pressure off both of us. I'll definitely keep everyone posted on how the determination goes. This community has been incredibly helpful!
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Morgan Washington
Just wanted to add one more tip that helped me when I was dealing with reduced hours - make sure you keep detailed records of your weekly earnings AND hours worked. TWC sometimes asks for clarification on your reported income, and having a simple spreadsheet with dates, hours, and pay made everything so much smoother. Also, if your restaurant uses any scheduling software or posts schedules digitally, screenshot those every week! I learned this the hard way when my employer claimed they "couldn't find" old schedules when TWC was verifying my hours reduction. The fact that your manager is being supportive is huge - that's honestly half the battle right there. Sounds like you're in a much better position than a lot of people who go through this process. Hope your determination comes back quickly!
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Jacob Lee
•That's really smart advice about keeping detailed records! I started a simple spreadsheet this week tracking my hours and pay after reading all these responses. It's honestly eye-opening to see just how little I'm making per week written down like that. The screenshot tip is brilliant too - I never would have thought about that but you're so right about employers "losing" schedules when it's convenient for them. Thanks for sharing what you learned the hard way so the rest of us don't have to!
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AstroAce
Just want to echo what everyone else has said - you definitely qualify! I went through this exact situation with my retail job about 8 months ago. Went from 35+ hours to about 8 hours per week when they "restructured" (aka cut everyone's hours to avoid paying benefits). One thing I wish someone had told me earlier: don't wait too long to apply! I hesitated for like 3 weeks thinking maybe my hours would go back up, but they never did. Those 3 weeks of potential benefits were just lost money. Also, when you do your weekly certifications, be super accurate with your reported earnings. I made the mistake of rounding up my first week (reported $95 instead of $94.50) and it flagged my account for review. Nothing major came of it, but it delayed my payments by a week while they sorted it out. Your manager being supportive is going to make this SO much easier. Half the horror stories you hear are from employers who fight the unemployment claims. Sounds like you're in good hands!
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AstroAce
•This is such valuable advice, thank you! I definitely learned my lesson about not waiting - I probably could have applied a week or two earlier but kept hoping things would turn around. The tip about being super precise with earnings reporting is really important too. I'll make sure to report down to the exact cent to avoid any flags or delays. It's reassuring to hear from so many people who've been through similar situations and came out okay. Really appreciate everyone taking the time to share their experiences!
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Teresa Boyd
Just wanted to share some encouragement as someone who's been in your shoes! I was in almost the exact same situation about 6 months ago - restaurant job, hours cut from 30+ to just 8 per week. The whole process felt overwhelming at first, but it really does work out. A few things that helped me: - Keep all your pay stubs from the reduced hours period (you'll need them for documentation) - Don't stress too much about the work search requirements - they're actually pretty reasonable. I counted things like updating my resume, applying to jobs online, and even networking conversations - The partial benefits really do help bridge the gap while you figure out your next move It sounds like you've got a supportive manager and you're being proactive about the whole situation. That puts you way ahead of where a lot of people are when they start this process. The fact that you've been through unemployment before (even if it was full unemployment) means you already know the basics of how TWC works. Hang in there - this is definitely the right move given how drastically your hours were cut. Six hours a week is basically nothing, and you deserve the support while you either wait for things to improve or find something better!
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Mateo Martinez
•Thank you so much for the encouragement! It really helps to hear from someone who was in almost the exact same situation. I'm definitely saving all my pay stubs - after reading everyone's advice about documentation, I'm keeping records of everything. The work search requirement was one thing I was worried about, but it sounds like it's more manageable than I thought. I'm actually already doing some of those activities anyway while looking for additional work. It's such a relief to know that partial benefits will help bridge this gap. Six hours really is basically nothing - I spend more on gas getting to work than I make some weeks! Thanks for taking the time to share your experience and for the encouragement. This community has been amazing.
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Olivia Evans
I'm in a really similar situation right now! My hours at a retail job got cut from 25-30 per week down to just 10 hours. I've been hesitating to apply because I wasn't sure if it was worth the hassle, but reading through all these responses has been super helpful. One question I have - for those who've been through this, how long did it typically take to get your first partial payment after applying? I know the initial determination can take a while, but I'm trying to plan my budget around when I might actually see some money coming in. Also, StarSurfer, it sounds like you're handling this really well! Your manager being supportive makes such a huge difference. I'm still nervous about that conversation with my boss, but seeing how well it went for you gives me more confidence to bring it up. Thanks to everyone sharing their experiences - this thread has been incredibly informative for those of us dealing with reduced hours!
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Sophia Carter
•Hey Olivia! I'm so glad this thread has been helpful for you too - it's been a lifesaver for me as well. From what others have shared here, it sounds like the timeline can vary quite a bit depending on how quickly TWC can verify your reduced hours with your employer. Some people mentioned getting their first payment within 2-3 weeks, but others had delays of 3+ weeks during the verification process. Since you're still working (just reduced hours), they have to confirm with your employer that it's actually a reduction and not something like you choosing to work less. Having a supportive manager definitely seems to speed things up - mine was really understanding when I talked to him, and I think that'll help when TWC contacts him. As for the conversation with your boss, I was super nervous too! But honestly, I just kept it simple and factual: "My hours have been reduced significantly, so I need to apply for partial unemployment while I look for additional work." Most managers understand that 10 hours a week isn't sustainable for anyone. You've got this! Let me know how it goes - it sounds like we're both navigating this at the same time!
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Sean Kelly
I just wanted to jump in and say how helpful this entire thread has been! I'm dealing with a similar situation at my job where my hours got slashed from 32 hours down to about 12 hours per week. Reading through everyone's experiences has given me the confidence to finally apply for partial unemployment. A few things that really stood out to me from all the advice shared: - Document EVERYTHING (schedules, pay stubs, any communication about hours) - Be completely accurate when reporting weekly earnings - Don't wait around hoping hours will magically increase - Give your manager a heads up before applying if possible StarSurfer, it sounds like you're handling this really well and asking all the right questions. The fact that your manager was understanding is huge - that's going to make the whole process so much smoother. For anyone else reading this thread who might be in a similar boat, it's clear that with severely reduced hours like 6-12 per week, you definitely qualify for partial benefits. The key seems to be documenting the reduction properly and being patient with TWC's verification process. Thanks to everyone who shared their experiences - this community is such a valuable resource for navigating these tough situations!
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Diez Ellis
•I'm so glad this thread has been helpful for you too, Sean! It's amazing how many of us are dealing with similar situations - it really shows how widespread this issue is with employers cutting hours. Your summary of the key advice is spot-on, especially the part about not waiting around hoping things will improve. I made that mistake for a few weeks and probably lost out on some benefits because of it. It's also reassuring to see how many people have successfully navigated this process. When you're in the middle of it, it feels really overwhelming, but reading everyone's experiences makes it clear that partial unemployment really does work for situations like ours where hours get cut so dramatically. Good luck with your application! Sounds like you're going in well-prepared with all the advice from this thread. Hopefully your manager is as understanding as mine was - it really does make all the difference in the world.
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Naila Gordon
I'm so glad to see this thread has helped so many people! I'm actually in HR for a restaurant group here in Texas, and I wanted to add some perspective from the employer side that might be helpful. When employees apply for partial unemployment due to reduced hours, it's actually not a big deal for most legitimate employers. We get a notice from TWC asking us to confirm the employee's work status and earnings, and we just provide the requested information. There's no penalty to the employer for having employees on partial unemployment - it's actually built into the system for exactly these situations. The key things we verify are: - Whether the hours reduction was employer-initiated (not employee choice) - The employee's current weekly earnings - Whether the employee is still available for their scheduled shifts For anyone worried about their employer's reaction, remember that partial unemployment is a safety net that benefits both workers AND employers. It helps employees stay afloat during slow periods, and it helps employers retain trained staff instead of having everyone quit when hours get cut. StarSurfer, with only 6 hours per week and a supportive manager, you're in an ideal situation for partial benefits. The restaurant industry goes through these cycles, and partial unemployment is designed exactly for situations like yours. You're doing the right thing by applying!
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Brooklyn Foley
This is such valuable insight from the employer perspective - thank you for sharing! As someone new to this community but unfortunately not new to employment struggles, it's really reassuring to hear that legitimate employers generally don't view partial unemployment claims as a problem. I think a lot of people (myself included) worry that applying for partial benefits might somehow hurt our relationship with our current employer or make us look bad. But you're absolutely right that it's designed as a safety net that actually benefits everyone involved. The point about partial unemployment helping employers retain trained staff during slow periods is something I hadn't considered before. It makes total sense though - if employees can get some income support during reduced hours periods, they're less likely to jump ship and find other jobs, which saves the employer from having to recruit and train new people when business picks back up. For anyone still on the fence about applying due to employer concerns, this HR perspective should definitely help put those worries to rest. Thanks for taking the time to explain how it actually works from the business side!
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Amara Nnamani
•This HR perspective is incredibly helpful - thank you so much for sharing! I think one of the biggest fears people have is that applying for partial unemployment will somehow strain their relationship with their employer or make them look ungrateful. It's really reassuring to know that from an employer standpoint, it's just part of normal business operations during slow periods. The point about it helping employers retain staff is brilliant and something I never would have thought of. It makes so much sense that it's better for businesses to have their trained employees get some income support and stick around rather than lose everyone to other jobs and then have to start from scratch when things pick up. This community has been such an eye-opener for me - not just about the technical aspects of applying for benefits, but about understanding that these situations are way more common than I realized. Reading everyone's experiences has made me feel so much less alone in dealing with drastically reduced hours. Thanks to everyone who's shared their knowledge here!
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