TWC appeal hearing documents - employer won't respond! What now?

You absolutely must send those documents to both parties even if you think your employer won't respond. The TWC hearing officer needs proof that you attempted to share the evidence before the hearing. Send everything via certified mail with return receipt requested so you have documentation that you tried to deliver the documents. Keep copies of the certified mail receipts to show the hearing officer. For extra protection, also email everything and save screenshots of the sent emails. This creates multiple forms of proof that you followed procedure. Bring all your original documents plus the certified mail receipts to your hearing.

same thing happened 2 me last yr when my boss claimed i was a no-show but my timecard proved i was there. send everything certified mail ASAP!!! dont wait!!! and email 2. hearing officers are STRICT about the rules.

This is one of the most common issues with TWC appeal hearings. Here's exactly what you need to do: 1. Send all documents via certified mail with return receipt requested to both your employer and the hearing officer TODAY. 2. Make three complete sets of all documents - one for you, one for employer, one for hearing officer. 3. Email the same documents to your employer and cc the hearing officer's email (should be on your hearing notice). 4. In the email AND in a cover letter with the mailed documents, clearly state "These documents are being provided in accordance with TWC Appeal Hearing requirements for case #[your case number]." 5. Keep all mailing receipts and bring them to the hearing. The hearing officer only needs to see that you made a good faith effort to share the documents, not that your employer actually looked at them. If your employer claims they never received anything, you'll have proof of your attempt to deliver. I've been through three TWC appeals (won all of them) and this approach works every time.

my cousin had to do this last month, she just faxed everything and took pictures of the fax confirmation page. worked fine for her hearing. employers always act like they never get anything 🙄

The whole TWC system is DESIGNED to help employers, not workers! Good luck getting a fair hearing when the deck is already stacked against you. I sent ALL my documents exactly as required and the hearing officer STILL threw them out because my employer claimed they "didn't receive them in the right format." COMPLETE GARBAGE! My advice? Send everything 10 different ways and document EVERYTHING. Take screenshots, video yourself mailing things, record phone calls (Texas is a one-party consent state). These hearing officers are NOT on your side!!!

I went through this exact nightmare last year! Trying to reach TWC to ask questions was IMPOSSIBLE - busy signals for days and when I finally got through, was on hold for 3+ hours only to get disconnected. I finally found Claimyr (claimyr.com) which got me connected to an actual TWC agent in under 15 minutes. The agent confirmed that as long as I had proof I ATTEMPTED to send the documents to my employer, that was sufficient. She even gave me her direct number to call if there were issues during the hearing. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Completely worth it to get actual answers about your specific case from a real TWC agent instead of stressing about what might happen.

I just went thru a hearing last month...make sure u also bring extra copies of EVERYTHING to the hearing itself. My employer claimed they never got my docs (even tho I had receipts!) and the hearing officer let me give them copies right there. I still won my appeal btw!!! Good luck!!

i dont think any1 mentioned this but u should send the documents to the CORRECT ADDRESS!!!! my friend sent everything to her employers main office but should have sent it to their legal department and almost lost her case bcuz of that technicality!!

One more important thing: when you send your documents, include a clear cover letter with your name, TWC case number, the date of the hearing, and a list of all documents enclosed. Number each page of your evidence (Page 1 of X, Page 2 of X, etc.) so you can easily reference specific pages during the hearing when the officer asks "what document are you referring to?" This level of organization makes a strong impression on hearing officers and helps them follow your arguments more easily. It also prevents your employer from claiming they received an incomplete set of documents.

I was in a similar situation last year with my TWC appeal! My employer completely ignored all my attempts to contact them after I was terminated. Here's what worked for me: Send everything via certified mail AND email immediately - don't wait another day. I used certified mail with return receipt requested to create an official paper trail. Even though my employer refused to sign for the certified letter (it got returned as "unclaimed"), the TWC hearing officer accepted this as proof that I made a good faith effort to deliver the documents. Make sure to keep the postal receipts and any returned mail as evidence. During my hearing, when my employer claimed they never received anything, I was able to show the hearing officer my certified mail receipts and the returned envelope marked "unclaimed." The hearing officer noted that I had followed proper procedure. Also, organize everything with a cover sheet listing your case number, hearing date, and itemized list of enclosed documents. This shows you're taking the process seriously and makes it harder for anyone to claim documents were missing. You've got this! The fact that you have paystubs, emails, and texts puts you in a strong position. Just focus on following the proper procedure for sharing evidence, and don't let your employer's lack of response derail your case.

I'm going through something very similar right now with my TWC appeal! My former employer has been completely unresponsive since they fired me, so I totally understand your stress about getting these documents delivered properly. Here's what I learned from talking to a TWC representative: you absolutely MUST attempt to send the documents to your employer, but the key word is "attempt." The hearing officer needs to see that you made a good faith effort to comply with the rules, not that your employer actually received or acknowledged the documents. My plan is to do both certified mail AND email to cover all bases. For certified mail, I'm sending it "return receipt requested" so I have proof of delivery attempt even if they refuse to sign. For email, I'm sending to their HR department and any other work email I have, then taking screenshots of the sent confirmation. The most important thing is to do this ASAP since you only have 2 weeks left. Don't let their lack of communication sabotage your case - you have good evidence and that's what really matters in the hearing. Stay organized, follow the procedures exactly, and bring all your proof of delivery attempts to the hearing. You've got this!