TWC Appeal Rules: Employer missed 14-day response deadline but filed appeal after 2 months - Can I challenge?
So frustrated with my situation right now. I was laid off in January and filed my unemployment claim right away. My former boss (small construction company) completely ignored TWC's requests for information for over 30 days. Meanwhile, I started receiving benefits and was doing all my payment requests and work searches properly. A TWC investigator eventually called me, asked some questions about my separation, and determined I qualified for benefits. Everything seemed settled. Fast forward to now - I just received a notice that my ex-boss filed an APPEAL nearly 2 months after my initial claim was approved! I thought there was a strict 14-day rule for employers to respond to be considered a "party of interest" in claims? The TWC handbook specifically mentions this 14-day deadline for employers to be "partner invested" in order to file appeals. Can my former employer even do this after missing all the initial deadlines? I'm worried sick about possibly having to repay benefits if they somehow win this late appeal. Has anyone dealt with this situation before? Is there something specific I should tell TWC about the missed deadline when I respond to this appeal notice?
18 comments
Anastasia Kuznetsov
You're absolutely right about that 14-day rule. According to TWC rules, an employer must respond within 14 calendar days of receiving the initial claim notice to be considered an 'interested party' with appeal rights. If they missed that deadline without good cause, they technically shouldn't have appeal rights. When you receive the appeal hearing notice, you should immediately point this out in your response. Write a clear statement like: "I respectfully ask that the employer's appeal be dismissed as they failed to respond within the required 14-day period as specified in TWC regulations, and therefore do not qualify as an interested party with appeal rights." Also, come to the hearing prepared with any documentation showing when your claim was initially approved. The Appeals Tribunal should consider this procedural issue before even getting to the merits of your case.
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Diego Fernández
•Thank you so much for confirming this! I was hoping I wasn't misunderstanding the rules. I'll definitely include that exact language in my response. The notice I received gives me 14 days to submit my position statement. Should I also bring this up during the actual hearing or just focus on it in my written response?
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Sean Fitzgerald
lol good luck with that... TWC does whatever they want regardless of their own rules. My employer filed 3 WEEKS late and they still got to appeal and I had to deal with all that stress. System is completely rigged for employers.
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Zara Khan
•Not necessarily true. I've seen appeals thrown out for exactly this reason. The key is documenting everything and specifically citing the rule. Don't just vaguely mention it - quote the exact section of the TWC rules about the 14-day response requirement. The hearing officer might not enforce it automatically, but they usually will if you make it a formal part of your case.
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Diego Fernández
Has anyone actually won a case based on this late response issue? I'm stressed about having to pay back months of benefits if they somehow rule against me. The company is claiming I quit, which is absolutely not true - they eliminated my position and told me there was no more work.
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MoonlightSonata
•Yes, I actually helped someone win their case based on this exact issue last year. The employer responded 22 days after the initial claim notice, and we specifically argued they weren't an interested party due to the late response. The hearing officer agreed and dismissed the appeal before even getting to the separation issue. Make sure you raise this at the BEGINNING of the hearing when they ask if there are any procedural issues to address. Don't wait until the end. And definitely include it in your written response too. If you're having trouble getting through to TWC to ask about this, try using Claimyr (claimyr.com). They have a service that helps you connect with TWC agents without waiting on hold forever. You can see how it works here: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. I used them when dealing with a similar situation and was able to speak with someone who confirmed the 14-day rule is still in effect.
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Mateo Gonzalez
The 14 day rule is in Section 208.004 of the Texas Labor Code!!! Print it out and bring it with you!!! The exact wording is that employers must respond "promptly" which TWC has defined as 14 days and if they dont theyre not supposed to be able to contest the claim later!!! Make sure you tell them EXACTLY when you got approved vs when they filed the appeal!!!
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Diego Fernández
•Thank you! I'll definitely look up that exact section and print it out. The determination letter was dated March 3rd and this appeal notice came just yesterday (May 2nd). So it's been almost exactly 2 months. I kept all my paperwork so I can prove these dates.
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Nia Williams
wait do u still hav to do wrk searches while the appeal is going on?? my cousin had something like this happen nd he got confused about tht part
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Anastasia Kuznetsov
•Yes, you absolutely must continue doing your work searches and requesting payments during the appeal process. If you stop doing work searches or requesting payments, you could lose benefits regardless of the appeal outcome. Nothing changes about your requirements during an appeal - continue exactly as you were before.
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Luca Ricci
I had almost this exact situation last year! My employer didn't respond for like 25 days to my initial claim, then tried to appeal after I'd been receiving benefits for about 6 weeks. I called TWC every day for a week trying to get someone to explain if this was allowed. Always busy signals or 3+ hour wait times that would disconnect me. Finally I used Claimyr (claimyr.com) to get through to an actual person at TWC. They connected me in about 20 minutes. The agent confirmed that my employer had missed the deadline to be considered an interested party and noted it in my file. When the hearing happened, the hearing officer dismissed the appeal at the beginning after I brought up the late response issue. Check out their demo video if you want to see how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Definitely worth doing this to get specific advice for your situation directly from TWC.
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Diego Fernández
•That's so helpful to hear about a similar situation with a good outcome! I've been trying to call TWC with no luck. I'll check out that service - getting this noted in my file before the hearing sounds like a smart move.
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Zara Khan
Make sure you're ready for the hearing regardless of the late response issue. They might still proceed with the full hearing even if you raise this point. Be prepared to explain your separation in detail - have dates, names of supervisors, and any documentation showing you were laid off rather than quitting. The burden of proof is on the employer in discharge cases, but you still need to be thoroughly prepared.
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Diego Fernández
•Good point. I've got my termination meeting notes, the last few emails from my supervisor mentioning the company's financial problems, and a text from my boss literally saying "we have to let you go due to lack of work." I'll have all that ready just in case.
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Mateo Gonzalez
i HATE when employers do this!!!! they ignore everything until they get the chargeback notice showing how much their unemployment tax might go up, THEN suddenly they care and want to fight it!!!! the system is SO RIGGED for big business!!!
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Sean Fitzgerald
•This is EXACTLY what happens. They only care about their bottom line not people trying to survive after losing their job. smh
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Anastasia Kuznetsov
One more important thing - when you attend the hearing, make sure you have your documentation organized and ready. Have the original claim date, the date of the determination letter in your favor, and the date you received the appeal notice. Present this timeline clearly to establish how much time passed. Also, be very respectful to the hearing officer even if your employer gets hostile or makes false claims. Stay calm and stick to the facts - your professionalism can make a big difference in these hearings.
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Diego Fernández
•Thank you for this advice. The hearing is scheduled for next Thursday by phone. I'm going to prepare a simple timeline document with all the key dates and have it in front of me during the call. Staying calm will be a challenge but I know it's important.
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