If I get fired for no call no show can I collect unemployment in Texas TWC?

My third week waiting on a determination right now and the phone lines have been impossible. Going to look into this for my own situation.

The agent actually explained stuff about your specific case? That's what I need because my letter doesn't say anything useful.

That's what I'm hoping for. I have the hospital admission records and everything from that day. Do I submit those with my initial claim or wait until they contact me?

Keep all that documentation ready. TWC will mail your former employer asking for their version of events too, so having your side backed up with real records matters a lot.

The documentation thing is huge. My cousin went through something similar and the hospital paperwork is what saved her claim.

Six weeks is a long time to wait. Did you have a no call no show situation too or something different?

This is basically right. The no call no show is what the employer is calling it but TWC makes its own judgment about what actually happened. The employer's label doesn't decide the outcome.

Agreed - the employer's characterization is just one side. TWC asks both parties.

Wait - so I need to keep doing payment requests even before I know if I'm approved? I thought you had to wait for a decision first. When exactly do I start?

Yes, start requesting about one to two weeks after you applied. You should have gotten a mailed notice called Instructions: Requesting Benefit Payments that tells you your specific start date. Don't skip any of them while you wait.

I made this mistake on my first claim and lost weeks I should have gotten paid for. Keep requesting no matter what.

How long did your whole adjudication take from start to finish? I'm trying to figure out if I should be worried yet.

Mine took about five weeks total before I got a determination. Some people say shorter, some longer. Just keep an eye on UBS every day since they update it overnight.

Five weeks sounds about average based on what I've seen people say here.

That's honestly reassuring to read. I keep going back and forth between thinking I have a decent shot and thinking I'm definitely getting denied.

The word 'willful' matters a lot here. Somebody who truly could not call in because of a genuine crisis is in a different position than someone who chose not to.

Exactly. The circumstances around why the no call happened are what TWC is really evaluating.

You need to register there as part of the requirements. Get it done right away if you haven't already. You also have to do a certain number of work search activities every week - TWC mails you a letter with your specific required number based on your county.

My county is Travis so I've been reading it's five per week there. That feels like a lot but okay.

Travis is five, yes. Keep a log of everything you do - TWC can ask to see it at any time.

The 14 days starting from when it was MAILED and not when I got it - that's genuinely stressful. What if the letter took a few days to arrive?

That's why a lot of people recommend checking UBS every single day so you see the determination there at the same time it goes out. Don't rely only on waiting for the physical letter.

This caught me off guard too. The mailing date is what counts, not your mailbox date.

Did they contact you to give your side, or did you proactively submit something? I'm not sure how the back and forth actually works.

They sent me a notice asking me to respond. It came through UBS. Just watch for any messages or notices in there and respond to everything promptly.

Responding fast to any requests they send is key. Letting those deadlines slide makes everything worse.

Timeline is a good idea. I have texts from that day showing I was at the hospital with my mom, plus her admission paperwork. That should be useful context.

Hospital admission paperwork is solid documentation. Bring everything you have.

The timestamps on texts can actually be really useful for showing where you were and when.

Wait so the first week I'm approved for doesn't actually pay out until way later?

Right, it gets held until both conditions are met. It's not lost but it doesn't come first.

This tripped me up too on my first claim. The waiting week thing is real, just not gone forever.

Mine definitely says termination on the paperwork, not resignation. I made sure to be clear about that when I filed.

Good. Keep a copy of that termination notice. That document is useful if anything gets disputed.

The fired versus quit distinction is a big deal in how TWC evaluates the claim. Good catch.

Every time I try calling I sit there for an hour and then it disconnects. Good to know there's a way around that.

How long did it take once you got through to actually hear something useful from the agent?

The agent was helpful pretty quickly once connected. They could see my claim status and told me specifically what documentation they needed.

Is there any way to do direct deposit instead of the card?

Yes, you can set up direct deposit through UBS. The card is just the default if you don't switch it.

Direct deposit is way easier once you set it up. The card worked but direct deposit is cleaner.

I earned pretty consistently across the whole four years so that part should be okay. My bigger worry is just getting past the misconduct question.

Understandable. The wage calculation part will sort itself out once eligibility is confirmed. Focus on the documentation for now.

Applying for jobs is the most common one. Attending job fairs, employer interviews, and certain workforce office activities can count too. The main thing is to log everything - employer name, date, how you applied, contact info. TWC can audit your log.

Keep the log even if it feels excessive. Some people get asked to submit it and scramble to reconstruct weeks of activities from memory.

Got it, starting the log today. Better to have too much detail than not enough.

That wording is pretty standard for adjudication. It just means they're reviewing the circumstances of why you left the job before deciding eligibility. Keep checking UBS for updates and respond to anything they send.

Okay that's slightly less terrifying than I thought. I was afraid it meant something specific had gone wrong.

Adjudication isn't a denial - it's just the investigation phase. Most people who go through it do get a determination eventually, one way or the other.

An overpayment on a previous claim while a new one is pending sounds complicated. Did the agent say that affects the new claim at all?

She said the overpayment and the new claim are handled separately but I still need to address the billing. TWC will apply future benefit payments toward the balance if I don't pay it directly.

That's good to know actually. The repayment side of overpayments confuses a lot of people.

Seeing this outcome from someone in a similar situation genuinely helps. Thank you for coming back to update. I'm going to keep gathering my documentation and hope my determination goes the same way.

The documentation really is the key piece. Emergency situations that you can back up with records tend to look very different than unexplained absences in TWC's eyes.

This is the kind of update threads need. Glad it worked out.

Four years clean record plus documented emergency is a genuinely strong position to be in. Fingers crossed for the original poster.