Do you automatically win TWC appeal if employer no-shows?
So my appeal hearing is scheduled for next Thursday, and I'm seriously stressed about it. My former boss terminated me claiming I violated company policy, but I have documentation proving otherwise. I've heard rumors that if the employer doesn't show up for the appeal hearing but I do, I automatically win? Is this actually true? Also, how quickly does the TWC system update after the hearing is done? Will I know right away or will it be days/weeks before I find out the decision? Really need this to go my way since I've been without benefits for almost 2 months now.
25 comments


Grant Vikers
While it definitely helps your case if the employer doesn't show, it's not an automatic win. The Hearing Officer still reviews all evidence submitted before the hearing, including anything your employer may have sent in advance. However, if they're not there to challenge your testimony or cross-examine you, your version of events usually carries more weight. As for updates, don't expect anything immediate. The Hearing Officer typically issues a written decision within 7-14 days after the hearing. You'll receive it by mail first, and then the online system will update. Make sure you still request payment during this waiting period if you're eligible.
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Amaya Watson
•Thank you! Do you know if I need to specifically mention my documentation during the hearing or will the Hearing Officer already have access to everything I submitted with my appeal?
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Giovanni Martello
my boss didnt show up to mine last year and i still lost lol. depends on the hearing officer i guess
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Amaya Watson
•Ugh, that's discouraging :( Sorry that happened to you. Did you have documentation or just your testimony?
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Giovanni Martello
•just my word against their written statement. bring EVERYTHING u got
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Savannah Weiner
The system can take FOREVER to update!!! I had my appeal hearing 3 weeks ago and just got the determination letter yesterday. The online portal still hasn't updated though. It's ridiculous how slow everything moves with TWC. Even when you win, you still have to fight to actually get paid. Also, make sure you've practiced what you're going to say. The hearing officers can be really intimidating and they interrupt you a lot. Have your points organized and speak clearly. Good luck!
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Amaya Watson
•Thanks for the tips! Did you eventually get all your back pay after you won?
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Levi Parker
I'm an unemployment advocate who's helped with many TWC appeals. Here's what you need to know: 1. No-shows by employers do NOT guarantee victory, but they significantly improve your odds. The Hearing Officer must still determine if your separation qualifies you for benefits based on evidence and testimony. 2. Have all your documentation organized and numbered. When referencing a document, clearly state which exhibit number you're referring to. 3. The hearing officer typically makes a decision within 1-2 weeks, but the written determination might take 2-3 weeks to arrive by mail. 4. The online system usually updates 3-5 business days AFTER the written determination is issued. 5. Continue requesting payments every two weeks during this process. Best of luck with your hearing!
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Amaya Watson
•This is incredibly helpful! Should I send additional copies of my documentation to the hearing officer before the hearing, or will they already have what I submitted with my appeal?
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Libby Hassan
If you need to reach TWC before your hearing to confirm they have all your documentation, I'd recommend using Claimyr (claimyr.com). I was in a similar situation and needed to make sure TWC had received everything. Spent days trying to get through on my own with no luck. Claimyr connected me to a TWC agent in about 25 minutes. You can see how it works in their video demo: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh It was worth it to have peace of mind that all my evidence was properly filed before my hearing date.
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Amaya Watson
•Thanks, I might check that out. I'm worried some of my documents didn't get uploaded properly when I filed the appeal.
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Hunter Hampton
I had a hearing last month where my employer didn't show up. The hearing officer still asked me TONS of questions and I had to defend myself anyway. Got approved though! System updated exactly 9 days later. The determination letter came in the mail first, then the online system changed to "eligible" a few days after that. Don't stress if it takes time – that's normal.
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Savannah Weiner
•9 days?!? You got lucky! Mine took almost a month before everything was properly updated and I started receiving payments again. The TWC system is so inconsistent.
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Sofia Peña
My friend works at TWC (not in appeals tho) and she says they're SUPER behind on everything right now. Even if you win your appeal, expect it to take at least 2-3 weeks before you see any movement on your claim. And yeah, no-show from employer helps but doesn't mean automatic win.
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Amaya Watson
•That's good insider info, thanks! Did your friend mention if there's anything specific I should do to help speed things up after the hearing?
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Sofia Peña
•she said just keep requesting payment on your regular schedule no matter what. if u miss a request date it can mess everything up even worse
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Grant Vikers
One more important tip: At the start of the hearing, when they ask if you have any additional evidence to submit, speak up if you do! Once the hearing starts, it's very difficult to get new evidence considered. Also, it's completely normal to be nervous, but try to stick to facts rather than emotions. Hearing officers are looking for clear timelines and specific incidents, not general complaints about your employer. The system usually updates within 7-14 days after a decision is made, but it can occasionally be faster or slower depending on current TWC workload.
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Amaya Watson
•Great advice - I'll definitely focus on the facts. Is it better to write out my points beforehand or will that seem too rehearsed?
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Grant Vikers
•Having bullet points prepared is actually recommended! Just don't read a script word-for-word as it can sound unnatural. Outline the key events, dates, and facts you want to mention, and have copies of your evidence in front of you so you can reference specific details when needed.
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Zainab Ahmed
I went through a similar situation about 6 months ago. My employer didn't show up to the hearing, but like others have mentioned, it's definitely not an automatic win. The hearing officer still grilled me for about 45 minutes and went through all the evidence line by line. Here's what helped me: I brought THREE copies of everything - one for me, one for the hearing officer, and one extra just in case. When they asked about specific incidents, I could quickly reference the exact documents and page numbers. Also, practice saying your story out loud beforehand. I was so nervous I kept stumbling over dates and details. My determination took exactly 11 days to come through, and the online system updated 4 days after I got the letter in the mail. During that waiting period, I made sure to keep requesting payments every two weeks like clockwork - don't skip this step even if your claim shows "under review" or whatever. You've got documentation on your side, which is huge. Stay calm, stick to the facts, and you should be fine. Good luck Thursday!
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Zoe Kyriakidou
•This is really reassuring to hear from someone who went through the exact same thing! I'm definitely going to bring multiple copies of everything - that's such a smart tip. Did you find that having the extra documentation helped convince the hearing officer, or was it more about being able to reference things quickly during questioning? I'm trying to figure out if I should organize everything chronologically or by type of evidence.
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Justin Chang
As someone who's been through multiple TWC appeals (unfortunately), I can confirm what others are saying - employer no-shows definitely help but aren't automatic wins. I've seen it go both ways. One thing I don't see mentioned yet: if your employer submitted a written statement or evidence when they initially contested your claim, the hearing officer will still have that even if they don't show up. So be prepared to address whatever they originally said about your termination. Also, about the timeline - in my experience, the written determination usually comes 7-10 business days after the hearing, but the online system can be wonky. Sometimes it updates before you get the letter, sometimes weeks after. I'd recommend checking both regularly but don't panic if they don't match up immediately. Since you mentioned you have documentation proving your case, make sure you can clearly explain how each piece of evidence contradicts their claim that you violated policy. The hearing officer will want to see that connection spelled out, not just assume it's obvious. You've got this! Two months without benefits is rough, but having solid documentation puts you in a much better position than a lot of people who go into these hearings.
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Savanna Franklin
•This is exactly what I needed to hear - thank you so much! You're absolutely right that I need to be ready to address whatever my employer initially submitted. I've been so focused on my own evidence that I almost forgot they probably sent in their side of the story when they first contested my claim. I'm going to spend some time this weekend making sure I can clearly connect each piece of my documentation to their specific allegations. Really appreciate the heads up about the online system being inconsistent too - at least now I won't freak out if things don't update right away!
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Eli Wang
I went through this exact situation about 8 months ago! My employer was a no-show, but I still had to present my full case. The hearing officer asked me detailed questions about every aspect of my termination for over an hour. What really saved me was having everything organized with tabs and reference numbers. When the hearing officer asked "Can you tell me about the incident on March 15th that your employer mentioned in their initial response?", I could immediately flip to the right document and give specific details. One thing that caught me off guard - even though my employer didn't show up, they had submitted a pretty detailed written response when they first contested my claim. The hearing officer had all of that in front of them and asked me to respond to each point they had made. So definitely review whatever your employer initially submitted when they protested your benefits. My determination letter arrived exactly 12 days after the hearing, and the online system updated about a week after that. The waiting is brutal, but keep requesting payments during that time no matter what. I made the mistake of stopping requests for a few weeks thinking it didn't matter, and it caused delays even after I won. You sound well-prepared with your documentation - that's honestly the most important thing. Stay confident and stick to the facts!
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Ethan Wilson
•This is super helpful advice! I didn't even think about the fact that my employer probably submitted a detailed written response when they initially contested - I've been so focused on preparing my own case that I forgot to review their side. That's a great point about having everything tabbed and numbered too. Can I ask how you organized everything? Did you go chronologically or group by type of evidence? I want to make sure I can find things quickly when the hearing officer asks specific questions like that.
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