PA UC overpayment notice doesn't match actual benefits received - how to dispute?
I'm completely freaking out right now. Just opened my mail to find an overpayment notice from PA Unemployment saying I owe them $7,850! The thing is, this amount is WAY more than what I actually collected during my 3 months on unemployment last winter. My total benefits were only around $5,200 according to my records. The notice mentions something about 'fault overpayment' but doesn't explain what I supposedly did wrong. Has anyone else dealt with this kind of discrepancy? The appeal deadline is in 15 days and I'm panicking about how to challenge this when their math doesn't even make sense!
21 comments
Sophia Long
Yes, I received a similar notice last month. The amount they claimed I owed was almost double what I actually received! First, don't panic - this happens more often than you'd think. The discrepancy might be because they're including penalties and interest on top of what they think you were overpaid. You absolutely should appeal this within the 15-day window. Make sure to include copies of all your payment records showing what you actually received. Also check your Portal messages - sometimes there are explanations there that don't make it to the paper notice.
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Carter Holmes
•Thank you! I checked my portal but there's nothing there explaining why. Do you know if I need to keep filing my biweekly claims while the appeal is in process? I'm currently still receiving benefits from a new claim.
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Angelica Smith
omg this happened to me too!!! so stressful!! mine was off by like $3k and i was like wtf???
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Logan Greenburg
•Did u ever get it resolved? I'm dealing with a similar situation now and I'm worried they'll garnish my wages or something 😬
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Angelica Smith
•yeah took forever but they fixed it. i had to send them like 500 documents lol
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Charlotte Jones
The overpayment notice usually breaks down how they calculated the amount on page 2 or 3. Look for a section called "Overpayment Details" or something similar. They may be calculating that you were completely ineligible for certain weeks, so they want ALL of that money back plus penalties. And yes, you should continue filing your biweekly claims during the appeal process. Your current benefits might be reduced to repay the overpayment unless you request a waiver or win your appeal. When you file the appeal, be very specific about why you think the amount is wrong. Include ALL documentation showing your actual payment history. You can download your payment records from your UC account under "Payment History."
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Carter Holmes
•This is really helpful, thank you. I found the breakdown and it looks like they're saying I wasn't eligible for ANY of my benefits because of "unreported earnings" - but I definitely reported everything! I worked part-time at a grocery store and reported every single dollar.
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Lucas Bey
THE PA UC SYSTEM IS COMPLETELY BROKEN!!! I got an overpayment notice for $12,400 last year when I only collected $8,000 total. They claimed I didn't report work I DEFINITELY REPORTED. Took me 6 MONTHS to get it resolved. They make these "mistakes" all the time hoping people will just pay up instead of fighting it. APPEAL IMMEDIATELY and DOCUMENT EVERYTHING!!!!
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Angelica Smith
•for real!!! its like they WANT us to just give up and pay
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Harper Thompson
I had a similar issue with my overpayment notice last month. After trying to call PA UC for two weeks with no luck (always busy signals or disconnects), I found a service called Claimyr that got me connected to an actual UC agent in about 30 minutes. Worth every penny because the agent was able to explain exactly why they thought I was overpaid and told me what documentation I needed for my appeal. You can see how it works at claimyr.com or watch their demo at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. Seriously saved me from having a complete nervous breakdown over this.
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Carter Holmes
•Thanks for the tip - I've been trying to call all morning with no luck. I'll check this out because I really need to talk to someone before filing my appeal.
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Caleb Stark
im going through something like this right now too. my notice said i owe $4300 but i only got like $3800 total. i think theres interest or penalties or something? idk the whole thing is confusing
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Charlotte Jones
For everyone dealing with this issue, here's what you need to know about PA UC overpayment notices: 1. There are two types: Fault and Non-Fault. Fault overpayments include a 15% penalty plus interest. 2. Always appeal within 15 days if you disagree - this is crucial. 3. If you can't pay it all at once, you can request a payment plan by calling UC or using your online portal. 4. In some hardship cases, you can request a waiver (especially for Non-Fault overpayments). 5. Keep filing your biweekly claims during the appeal process. 6. Gather all evidence: payment records, income reports, communication with UC, pay stubs, etc. 7. Be prepared for the hearing - they'll want specific evidence of why the overpayment is incorrect. Most importantly, don't ignore it hoping it will go away. The state can garnish wages, take tax refunds, and even place liens on property for unpaid UC debts.
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Logan Greenburg
•This is really helpful thanks! Do you know if fault overpayments can ever be waived? Or just the non-fault ones?
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Charlotte Jones
•Fault overpayments are much harder to get waived since they're claiming you knowingly provided false information. Non-fault overpayments (where they acknowledge it was just an error or misunderstanding) are easier to get waived if you can demonstrate financial hardship.
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Carter Holmes
Update: I finally got through to PA UC after using that Claimyr service someone mentioned. Turns out they have me confused with someone else with a similar name! The agent put a hold on the overpayment while they investigate. Just want to thank everyone for the advice - I was ready to have a heart attack over this. Will keep you posted on how it turns out!
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Sophia Long
•That's great news! Make sure to get the agent's name and ID number, and follow up in writing through your portal. Sometimes these things can fall through the cracks, so you want a paper trail of everything.
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Carter Holmes
•Good idea - I didn't think to ask for their ID number but I did get their name and wrote down the date and time. I'll send a message through the portal summarizing what we discussed.
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Jade O'Malley
I was going through something similar with my unemployment last year, totally different issue tho. They kept sending me letters saying I didn't complete my work search but I did every single week. Some of these govt workers just don't know what they're doing honestly.
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Lucas Bey
@OP glad you got this sorted but BE CAREFUL - they told me the same thing about "investigating" and then did NOTHING for 2 months! Keep calling every week until they actually fix it in writing. Don't trust anything they say over the phone unless you get it in writing too!!!
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Carter Holmes
•Thanks for the warning - I'm definitely going to stay on top of this. I took screenshots of everything in my portal just in case.
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