PA UC eligibility after quitting due to childcare crisis - rural area daycare nightmare
After 4+ years at the hospital, I was forced to quit my job last week because of a childcare emergency. Since my split with my kids' father (7yo and 3yo) in early 2023, I've been struggling with childcare in our rural area. There's literally ONE facility that offers both before/after care for my school-age child AND full daycare for my toddler, but it opens at 7:30am while my shift starts at 7:15am. I sent multiple emails to management requesting a schedule adjustment (just 15-30 minutes later start time), but my manager kept saying they "can't accommodate me every time." When our techs unionized recently, management suddenly claimed they couldn't change ANY schedules during negotiations which could take YEARS! My mom was temporarily watching the kids, but she recently became verbally abusive and started spanking them - my kids were terrified to be with her. I have NO other childcare options in our area. I applied for 20+ different positions within the hospital hoping for more flexible hours but got rejected for all of them. The mandatory on-call days without pay were impossible with no reliable childcare. Has anyone successfully gotten PA unemployment after quitting for childcare reasons? I have screenshots of all my accommodation requests to management spanning months. I'm a single mom and now I'm panicking about bills while trying to finish my online college courses.
34 comments


Diego Fernández
You actually might have a decent chance at approval. PA unemployment considers "necessitous and compelling" reasons for quitting, and childcare issues can sometimes qualify. Since you made repeated documented attempts to resolve the situation with your employer before quitting, that helps your case tremendously. Make sure you emphasize that you exhausted all options before quitting - the schedule accommodation requests, the 20+ internal job applications, and the fact that your childcare provider became abusive leaving you with no alternatives. Document EVERYTHING when you file your claim. Keep copies of those emails with management, the job applications, and any evidence of your mom's behavior toward the children. I've seen similar cases get approved, but be prepared for them to initially deny you and then have to appeal.
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Chloe Martin
•Thank you for this! I've been so worried. Do you know what kind of timeline I should expect? I uploaded all the email screenshots when I filed last week but haven't heard anything yet. Do I need to keep filing my weekly claims while I wait for a decision?
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Anastasia Kuznetsov
idk i think youll prolly get denied tbh... pa unemployment is super strict about "voluntary quits" even with good reason. my friend quit after her daycare closed and she got denied cuz they said she shouldve found another option b4 quitting
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Chloe Martin
•Well that's terrifying to hear :( I really did try everything possible before quitting. The daycare situation in my county is awful - there's literally a 2-year waiting list for the other facilities that are all 45+ minutes away anyway.
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Sean Fitzgerald
I successfully won my UC case after quitting for childcare reasons, but I had to APPEAL first. They almost always deny these cases initially, but appeals have a better chance if you have documentation. The key regulation is that you must prove you made "reasonable efforts to preserve the employment relationship" before quitting. Your 20+ internal job applications and requests for schedule accommodation should help tremendously. During my hearing, I provided: 1. Emails with my boss showing attempts to resolve the issue 2. Application confirmations for other positions 3. Documentation about local childcare availability 4. A timeline showing I quit as a last resort And YES, you absolutely must continue filing your weekly claims while waiting for a decision! This is critical. Even if they deny you initially, keep filing while you appeal. If you win the appeal, they'll only pay for weeks you properly filed claims.
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Zara Khan
•This is really good advice. I went through something somewhat similar and won on appeal. Just make sure you meet the work search requirements while filing those weekly claims (apply to at least 2 jobs and do 1 work search activity each week).
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MoonlightSonata
Dealing with PA UC is incredibly frustrating when you're already stressed about childcare and finances! Have you tried getting through to an actual person at the UC office? I was stuck in limbo for WEEKS until I finally got to speak with a real agent. If you're struggling to reach someone, I found this service called Claimyr that helps you get through to an unemployment representative much faster than calling yourself and waiting on hold for hours. Their website is claimyr.com and they have a video demo at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 that shows how it works. Talking to an actual person made a huge difference in my case - they could see all my documentation and explain exactly what else I needed to provide for my "compelling reason" quit.
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Chloe Martin
•I haven't been able to get through at all! The phone just disconnects after the automated message about high call volume. I'll check out that service because I really need to talk to someone and find out if I'm missing anything in my application.
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Mateo Gonzalez
THE UC SYSTEM IS DESIGNED TO REJECT YOU!!!!! They make it IMPOSSIBLE for people with legitimate reasons to get benefits. I had to quit my job after my abusive ex found out where I worked and they STILL denied me initially even though I had a PFA!!! The whole system is RIGGED against workers. You basically have to APPEAL EVERYTHING and fight like hell. It's not fair that parents with no childcare options are treated like we're just lazy. DOCUMENT EVERYTHING and don't give up!!!
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Nia Williams
•Seriously, the system is so broken. My cousin went through something similar with childcare issues and got denied twice before finally winning on the second appeal. Its ridiculous what they put people through.
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Sean Fitzgerald
Just to clarify some information about UC eligibility when quitting for childcare reasons: 1. Under PA UC law, you need to prove that you had a "necessitous and compelling" reason to quit 2. You must demonstrate you made reasonable efforts to maintain the employment relationship before quitting 3. The childcare issue must have been created by circumstances beyond your control (your mom becoming abusive would qualify) 4. Your efforts to find alternative solutions must be well-documented Since you have documentation of trying to solve this through schedule changes and internal job transfers, you've built a decent case. When speaking with UC representatives, use these specific terms - "necessitous and compelling" and "reasonable efforts to preserve employment" - as these are the exact legal standards they use to determine eligibility.
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Chloe Martin
•This is incredibly helpful - thank you for the specific terminology. I'll make sure to use those exact phrases if I need to appeal. I had a feeling they might deny me initially just based on the "voluntary quit" classification.
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Zara Khan
just went thru this!!! got denied first then appealed n got approved. heres wut happened - i quit cuz my babysitter moved away n i couldnt find anyone else n my boss wouldnt let me switch to night shift when my husband was home. they denied me sayin i should of tried harder to find childcare. i appealed n sent them a list of EVERY daycare in 30 mile radius with their waitlists n prices. i won! make sure u have proof u tried EVERYTHING
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Diego Fernández
•This is excellent advice. When I worked for the unemployment office years ago, this kind of thorough documentation of childcare availability (or lack thereof) was exactly what would sway a referee during an appeal hearing.
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Chloe Martin
Update: I just got a letter saying my claim is "under review" with an "open issue" regarding my job separation. There's a questionnaire asking for more details about why I quit. Should I call them before filling it out? I'm nervous about saying something wrong that might hurt my case.
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MoonlightSonata
•Definitely fill out the questionnaire with as much specific detail as possible about your childcare situation and all the steps you took before quitting. Use the exact terms mentioned above ("necessitous and compelling"). Then try to reach a UC agent to discuss your case further - that's where Claimyr really helped me get past the busy signals.
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Sean Fitzgerald
•This is completely normal in cases involving voluntary quits. Be extremely detailed in your questionnaire response - mention every single date you requested accommodation, every job you applied for, when your childcare situation changed, etc. Stick to facts rather than emotions. After submitting it, you'll likely have a phone interview scheduled to go over your case.
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Anastasia Kuznetsov
why didnt u jst ask to switch to evenings or weekend shifts? seems like that woulda been the ez solution with ur ex working diff hours
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Chloe Martin
•I DID ask multiple times to switch to evenings! That was one of the schedule accommodations I requested. I even offered to work weekends only. They refused all my requests because of "staffing needs" and then later blamed it on the union negotiations freeze. Trust me, I tried EVERYTHING before quitting.
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Diego Fernández
Make sure when you're explaining your case that you emphasize the timeline and sudden nature of your childcare crisis. PA UC regulations recognize that unforeseen emergencies (like your mother becoming abusive to your children) can create legitimate reasons to quit. The fact that you continued working for weeks/months while actively seeking solutions (internal transfers, schedule changes) shows good faith on your part. During your fact-finding interview, be very clear about the immediate safety concerns for your children that forced your hand - this isn't just about convenience but about protecting your kids from harm when no other options existed.
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Chloe Martin
•Thank you - that's a really good point about emphasizing the safety aspect. I do have text messages where I told my mom I couldn't bring the kids back after what happened. Would that be helpful to submit as evidence too?
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Diego Fernández
•Absolutely submit those texts! Any documentation showing the sudden change in your childcare situation and the safety concerns will strengthen your case significantly. The more evidence you have showing this was a crisis situation with no viable alternatives, the better your chances.
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Lena Schultz
I'm really sorry you're going through this stressful situation. As someone new to navigating PA unemployment, I wanted to ask - when you mention having screenshots of your accommodation requests, did you also save any responses from management? I'm wondering if their written refusals might actually help your case by showing they were unwilling to work with you despite reasonable requests. Also, since you mentioned the union negotiations as their excuse for not changing schedules, do you think the union representatives might be able to provide any documentation about that policy? It seems like having official confirmation that management used the negotiations as a blanket reason to deny all schedule changes could strengthen your argument that you truly exhausted all options.
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StarSailor
•Yes, I do have some email responses from my manager! Most of them just say "we can't accommodate schedule changes at this time" or "staffing needs don't allow for flexibility." I never thought about contacting the union reps about documenting that policy - that's actually a really smart idea. I should reach out to them to see if they can provide something in writing about management's claims that ALL schedule changes were frozen during negotiations. Thank you for suggesting that!
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StarStrider
I'm new to this community but wanted to share something that might help. When I was going through a similar situation with childcare issues and had to quit my job, my case worker told me that PA unemployment looks very favorably on cases where you can show a "sudden change in circumstances beyond your control." Your situation with your mom becoming abusive toward your children definitely fits this criteria. One thing I'd suggest is when you fill out that questionnaire, create a clear timeline showing: 1) When your childcare arrangement was working, 2) When it became unsafe/unavailable, 3) Each specific attempt you made to resolve it with your employer (with dates), and 4) When you were finally forced to quit as a last resort. Also, if you haven't already, document the childcare desert situation in your rural area - maybe take screenshots of daycare websites showing waitlists or call a few places to get their availability in writing. This helps prove you didn't just quit without exploring alternatives. Best of luck with your case!
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Dylan Mitchell
•This is such helpful advice, thank you! Creating a clear timeline is a great idea - I've been feeling overwhelmed trying to organize all this information. I actually did call around to other daycares when this all started happening and you're right, I should get that in writing somehow. Most places told me their waitlists were 18+ months long or they don't serve my age range (needing both school-age and toddler care). I'll try calling them back to see if they can email me their current availability status. The rural childcare situation here is really dire and I think that will help show I wasn't just being picky about options.
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Chloe Green
I'm really sorry you're dealing with this - being a single mom navigating childcare issues while trying to work is incredibly challenging, especially in rural areas with limited options. Your situation sounds like it has strong potential for approval given the documentation you've gathered. A few things that stood out to me that could help your case: First, the fact that your employer's refusal to accommodate even a 15-minute schedule change seems unreasonable, especially when you offered multiple solutions. Second, your mom becoming abusive created an immediate safety concern for your children - this wasn't a gradual inconvenience but a sudden crisis requiring immediate action. When you complete that questionnaire, I'd suggest emphasizing these key points: the safety of your children was at risk, you made numerous good-faith attempts to resolve the situation before quitting (schedule changes, internal job applications), and the rural location severely limited your childcare alternatives. Also mention that you were willing to work different shifts but were denied due to the union negotiation freeze. Keep filing those weekly claims no matter what happens with the initial decision. Even if you get denied first (which sadly is common), you'll want those claims on file for when you appeal. Your documentation sounds solid - those emails with management and evidence of the limited childcare options in your area should really help your case.
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Amara Oluwaseyi
•Thank you so much for this thoughtful response! You've really helped me see that I do have a strong case here. I was starting to doubt myself after reading some of the horror stories about PA unemployment denials. You're absolutely right about emphasizing the safety aspect - when my mom started getting physically aggressive with my kids, there was no way I could continue using her for childcare, and with literally no other options available in our area, I had no choice but to quit. I feel more confident now about filling out that questionnaire and being very specific about the timeline and all my attempts to work with my employer first. The fact that they wouldn't even budge on 15 minutes when I'd been a reliable employee for 4+ years still frustrates me, but at least now I see how that actually helps demonstrate their unreasonableness.
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Zara Shah
I'm new to this community but wanted to share that your situation really resonates with me as someone who's dealt with similar challenges. What strikes me most about your case is how thoroughly you documented your efforts to work with your employer before quitting - that's going to be crucial for your UC claim. One thing I'd suggest is organizing all your evidence chronologically before your fact-finding interview. Create a folder with: 1) Screenshots of your schedule accommodation requests and rejections, 2) Evidence of your 20+ internal job applications, 3) Documentation about the union negotiation freeze policy, 4) Proof of the childcare crisis (texts about your mom's behavior, daycare waitlist confirmations, etc.). Also, when you speak with UC representatives, be very clear that this wasn't a choice between work and convenience - it was a choice between work and your children's safety. The fact that your previous childcare provider became abusive created an immediate emergency that required you to quit to protect your kids. Combined with the rural childcare desert you're in, you literally had no viable alternatives. Don't let the initial stress discourage you. From what others have shared here, many valid childcare-related quits get approved on appeal even if denied initially. Your documentation sounds solid and your situation clearly meets the "necessitous and compelling" standard. Keep filing those weekly claims and don't give up!
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Eve Freeman
•This is really excellent advice about organizing everything chronologically - I've been feeling so scattered trying to keep track of all the documentation. Creating a clear folder system like you suggested will definitely help me present my case more effectively. You're absolutely right that this was about my children's safety, not convenience. When my mom started spanking my 3-year-old and my 7-year-old was afraid to go there, I couldn't in good conscience continue that arrangement just to keep my job. The rural aspect really is key too - people don't realize how limited options are out here. Thank you for the encouragement about not giving up if I get initially denied. It's reassuring to hear from others who've been through this process successfully.
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Tami Morgan
I'm new to this community but want to offer some support and perspective as someone who works in employment law. Your case has several strong elements that align well with PA's "necessitous and compelling" standard for voluntary quits. What really stands out is that you have a documented pattern of attempting to preserve your employment relationship - the multiple schedule accommodation requests, 20+ internal job applications, and willingness to work different shifts. This shows you acted in good faith and only quit as a last resort. The safety concern with your previous childcare provider is particularly important. PA unemployment recognizes that protecting children from harm constitutes a compelling reason to leave employment when no alternatives exist. Your rural location further strengthens this argument since you can demonstrate the severe lack of childcare options. A few practical suggestions: When completing your questionnaire, use specific dates and reference your documentation by type (emails, applications, etc.). If you haven't already, consider reaching out to local daycares to get written confirmation of their waitlists/availability - this helps prove you exhausted all reasonable alternatives before quitting. Even if you receive an initial denial (which is unfortunately common for voluntary quit cases), don't lose hope. Appeals often succeed when there's solid documentation like yours. Keep filing your weekly claims throughout the process and stay organized with your evidence. Your situation genuinely appears to meet the legal criteria for approval.
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Nia Thompson
•Thank you for this professional perspective! It's really reassuring to hear from someone with employment law experience that my case has strong elements. I've been so worried about the "voluntary quit" label that I wasn't sure if all my documentation would actually matter. Your point about getting written confirmation from local daycares is great advice - I'll start calling them tomorrow to request something official about their waitlists and availability for my age groups. Having that in writing should really help demonstrate how impossible the childcare situation is here. I'm feeling much more confident about filling out that questionnaire now, especially knowing to use specific dates and reference each type of documentation I have. Even if I do get denied initially, it sounds like I have the evidence needed for a successful appeal.
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Aisha Rahman
As someone new to this community, I wanted to reach out because your situation really highlights how broken the childcare system is, especially in rural areas. What you're going through sounds incredibly stressful, and I think it's important that you know you're not alone in facing these impossible choices between work and your children's safety. From reading through all the responses here, it seems like you have a really solid case for unemployment benefits. The combination of your documented accommodation requests, the 20+ job applications within your company, and the sudden safety crisis with your previous childcare provider creates a compelling narrative that you truly exhausted all options before quitting. One thing that hasn't been mentioned much is that you might want to consider reaching out to local social services or family resource centers while you're waiting for your UC decision. Even in rural areas, there are sometimes emergency childcare assistance programs or sliding-scale daycare options that aren't widely advertised. It won't help with your current UC claim, but it might provide some backup options as you look for new employment. Also, don't let anyone make you feel guilty about prioritizing your children's safety. A 15-minute schedule accommodation after 4+ years of employment should have been completely reasonable, and their refusal to work with you shows they weren't acting in good faith either. You made the right choice protecting your kids, and hopefully the UC system will recognize that. Keep us updated on how your case progresses!
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Katherine Harris
•Thank you so much for this compassionate response and the suggestion about local social services! I hadn't thought about reaching out to family resource centers - that's a really good idea even just to have backup options for the future. You're absolutely right that the childcare system is broken, especially out here where we have so few choices to begin with. It's been really hard not to second-guess myself, wondering if I should have tried to make it work somehow, but reading everyone's responses here has helped me realize that protecting my kids from an abusive situation was the right call. I really appreciate you pointing out that a 15-minute accommodation after 4+ years should have been reasonable - it felt so minor to ask for but they treated it like I was asking for the world. I'll definitely keep everyone updated on how the UC process goes. This community has been incredibly helpful and supportive during such a stressful time.
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