PA UC approval at risk after employer appeals my voluntary quit - 22-year employee
I've been receiving PA unemployment benefits via direct deposit for about 3 weeks now after leaving my job of 22 years. I just got notified that my former employer is appealing my claim and I'm freaking out. I voluntarily quit because my boss accidentally butt-dialed me and I overheard him making very nasty comments about my daughter. When I confronted him, he never apologized and basically said "well, if you would've hung up, you wouldn't have heard it." After that, I couldn't bring myself to keep working for someone with so little respect for me and my family after 22 YEARS of service! The UC office initially approved my claim, but now I'm worried they'll reverse it. Does anyone know how likely it is for an employer appeal to overturn an approval? Also, is there anywhere in the PA UC portal where I can see the specific reason my employer gave for the appeal? I'm so anxious about possibly having to pay back what I've already received.
24 comments
Connor Murphy
This is definitely a challenging situation. In PA, quitting voluntarily usually disqualifies you from benefits UNLESS you can prove you had a 'necessitous and compelling reason' to quit. It sounds like the UC office initially agreed that the disrespect/hostile work environment was sufficient cause. When an employer appeals, there will be a hearing where both sides present their case. The referee will make a new determination based on the evidence. As for seeing the appeal reason - log into your UC dashboard and check under 'Determinations & Issue Status.' Sometimes the employer's specific reason is listed there, but often you'll just see that an appeal has been filed. You'll receive official notice by mail with hearing details.
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Lucy Taylor
•Thank you for this info! I checked my dashboard but didn't see any details about why they're appealing. Just that an appeal was filed. Do you know what kind of evidence I should bring to the hearing? I have text messages where I explained to my boss why I was quitting and his response was basically "whatever." Would that help prove my case?
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KhalilStar
omg this EXACT same thing happened to me last year!! except it was my boss talking about my medical condition instead of family. i quit after 7 years and UC approved me at first, then my employer appealed saying i didn't have good cause to quit. the hearing was super stressful and I almost had a panic attack during it!!!
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Amelia Dietrich
•Did u win ur appeal tho?? I need to kno bc my boss is doing the same thing to me rn
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KhalilStar
•Yes i won! But only because i had recorded my boss being rude about my condition (PA is a two-party consent state but he knew i was recording) and i had HR emails showing i complained before quitting. Make sure u have ANYTHING showing u tried to resolve the issue b4 leaving!!
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Kaiya Rivera
When you originally filed your claim, you had to provide a reason for separation. The employer also submits their version. Since you were initially approved, your reason was deemed valid by the UC examiner. Now the employer is challenging that determination. For your hearing, bring ALL documentation related to the incident: - Any texts or emails discussing the incident - Names of witnesses who might have seen your reaction or interaction after - Timeline of events (when it happened, when you resigned, etc.) - Documentation of any previous issues with this employer - Your resignation letter/email if you submitted one The key factor will be whether the referee agrees this incident created a work environment so hostile that a reasonable person would feel compelled to quit. Be prepared to explain why this wasn't just a single unpleasant incident but something that made continued employment impossible.
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Lucy Taylor
•Thank you for the detailed advice! I did submit a formal resignation email where I specifically mentioned the incident. I also have a witness - another coworker was with me when I overheard the call and saw how upset I was. Would a statement from them help? And should I bring pay stubs showing my 22 years of employment to demonstrate I wouldn't leave without good reason?
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Kaiya Rivera
•Yes, a witness statement would be extremely helpful! Have them write a signed statement describing what they observed. If possible, they could also attend the hearing (in person or by phone) but a written statement is good if they can't. And absolutely bring documentation of your long employment - it strengthens your case that you wouldn't quit on a whim after 22 years. Print your performance reviews too if you have them.
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Katherine Ziminski
this is Y i always tell people to NEVER QUIT!!! let them fire u instead! when u quit ur basically giving up ur rights to unemployment no matter what the reason is. the system is rigged against workers!!
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Connor Murphy
•That's not entirely accurate. PA unemployment law specifically allows benefits for voluntary quits when there's a necessitous and compelling reason. Things like harassment, hostile work environment, discriminatory behavior, unsafe conditions, etc. can all qualify. The key is documenting the situation and showing that you made reasonable efforts to resolve the issue before quitting.
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Katherine Ziminski
•maybe technically but GOOD LUCK proving it!! i know 3 people who quit for "good reasons" and ALL lost their appeals. the system ALWAYS sides with employers because they pay into UC!!
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Noah Irving
I was in a similar situation last year. Trying to reach someone at the PA UC office to get advice before my hearing was IMPOSSIBLE. I spent days getting busy signals and disconnections. I finally used a service called Claimyr (claimyr.com) that got me connected to an actual UC rep in about 20 minutes instead of spending days trying. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 The rep gave me crucial advice about what documents to bring to my hearing. Definitely worth talking to someone official before your hearing date so you're fully prepared.
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Lucy Taylor
•I've been trying to call them for two days with no luck! Thanks for sharing this - I'll check it out. I really need to speak with someone who can tell me what to expect and how to prepare properly.
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Vanessa Chang
Hate to be the bearer of bad news, but voluntary quits are REALLY hard to win on appeal. I was in HR for 15 years and employers win these cases more often than not. The butt-dial thing will be tough because they'll argue it was a one-time incident and not a pattern of harassment. Did you try to resolve the issue before quitting? Did you report it to HR or anyone higher up? The ref will want to know why you didn't seek other solutions before quitting.
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Lucy Taylor
•Oh no, that's concerning. It's a small company with no HR department - the owner (who made the comments) is the highest authority. I did try to discuss it with him directly but he was dismissive and showed no remorse. Since it was about my CHILD, I felt there was no way to continue the working relationship. I wish I knew then that I should document everything better.
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Vanessa Chang
•That's actually helpful for your case! Make sure to emphasize it's a small company with no HR and no chain of command to report to since the owner was the one who made the comments. Also, focus on the fact that you DID try to resolve it by speaking with him directly and his response showed no remorse or attempt to make things right. The lack of alternative resolution options strengthens your position.
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Kaiya Rivera
Make sure you're fully prepared for the hearing format. It will likely be conducted by phone. The referee will ask both you and your former employer questions. You'll each have the opportunity to present your case and evidence. Be concise and stick to the facts - emotional arguments generally don't work well. Focus on: 1. The specific incident and why it made continuing employment impossible 2. Your attempt to resolve the issue 3. The employer's dismissive response 4. Your 22-year history with the company (to show you wouldn't leave without serious cause) Keep in mind that if you lose the appeal and have already received benefits, you may have to repay them. However, you can request a waiver of overpayment if repayment would cause financial hardship.
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Amelia Dietrich
•Do u know how long these hearings usually take??? I have one next week and need to know if I should take off whole day from my new job
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Connor Murphy
One more thing I think is important to mention: document EVERYTHING from now until your hearing. If your former employer contacts you or if you receive any communications about the case, save them. Also, start writing down a detailed timeline of events while it's fresh in your memory: when the incident occurred, exactly what was said, your response, any witnesses, when you submitted resignation, etc. Having a clear chronology will help tremendously during the hearing when you might be nervous and forgetful.
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Lucy Taylor
•That's a great idea. I'll start putting together a timeline tonight. Do you think I should also note the impact this had on me emotionally? I was honestly devastated to hear my boss of 22 years speak that way about my daughter, and it affected my health - I couldn't sleep and had anxiety attacks thinking about going to work again.
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Connor Murphy
•Yes, noting the emotional and health impacts is relevant, especially as it relates to why continuing employment became impossible. Just be prepared to explain it matter-of-factly during the hearing. Referees need to determine if a "reasonable person" would find the situation compelling enough to quit, so connecting your emotional response to concrete impacts (inability to sleep, anxiety about returning) helps establish that link.
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KhalilStar
OMG I just realized something!!! Was anyone else with u when u got the butt-dial?? Because if someone else heard it too that would be HUGE for ur case!! My lawyer for my UC appeal said witnesses are super important!!!
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Lucy Taylor
•Yes! A coworker was sitting with me at lunch when I got the call. She saw how upset I was and heard at least part of what was said. I'll definitely ask her for a statement. Did you have a lawyer for your appeal? I'm wondering if I should get one too.
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KhalilStar
•I used legal aid bc I couldn't afford a real lawyer. Most areas have free legal help for UC appeals. Google "legal aid unemployment [your county]" to find one!! definitely worth doing!!!
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