Fact finding letter after returning to work - Do I need to respond to PA UC?
I just got a fact finding letter in my PA UC dashboard even though I returned to work full-time almost a month ago! I'm confused because I haven't been claiming or receiving any benefits for weeks now. The letter is asking about my employment status, but I already stopped filing. The only UC payment I received was during my first week back when I had one day of paid training (4 hours) which I honestly reported on my claim. They still paid me the partial benefit that week. Do I actually need to respond to this fact finding letter since I'm not collecting anymore? Will something bad happen if I ignore it? I don't want to end up with an overpayment issue later.
38 comments


Madeline Blaze
Yes, you absolutely need to respond to the fact finding letter even if you're no longer claiming benefits. These letters are part of PA UC's eligibility verification process, and failing to respond could result in an overpayment determination, which could affect you if you ever need to file for benefits in the future. Since you already reported the training day correctly, just explain exactly what happened - that you reported your 4 hours of training, subsequently returned to full-time work, and stopped filing. Include the date you returned to full-time employment. Be sure to respond before the deadline on the letter!
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Tyler Lefleur
•Thank you! The deadline is next week so I have time. I was just hoping I could ignore it since I'm working again. Will they try to take back the partial payment from that training week?
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Max Knight
Same thing happened to my cousin last month!! He ignored it and got hit with a $875 overpayment notice even tho he was honest on his claims. UC system is designed to trick people i swear
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Tyler Lefleur
•Oh no! That's exactly what I'm worried about. Did he have to pay it back?
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Max Knight
•Yeah he's making payments. They threatened to garnish his wages if he didnt set up a payment plan. Total bs
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Emma Swift
I work in HR and deal with these situations regularly. The fact finding questionnaire is likely related to what we call a "Return to Work" audit. PA UC routinely checks employer quarterly wage reports against benefit payments to verify everything was reported correctly. Since you honestly reported your training day, you should be fine, but you MUST respond. They're probably just verifying the exact date you returned to full employment to ensure there was no overlap with benefit payments. Take screenshots of your submission for your records in case there are any questions later.
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Isabella Tucker
•this is whats wrong with the system. why should someone have to respond when theyre already back at work and not collecting??? just a waste of peoples time
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Emma Swift
•I understand the frustration, but it's to prevent fraud and ensure accurate benefit payments. The system isn't perfect, but these verification processes help maintain the integrity of the unemployment program for everyone who needs it.
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Jayden Hill
If you're having trouble getting through to someone at PA UC to discuss this (and you probably will), I'd recommend trying Claimyr. I was in a similar situation with a fact finding questionnaire after returning to work and couldn't get through on the phone for days. Claimyr got me connected to a UC agent in about 20 minutes. The rep confirmed I needed to respond even though I was working again. Check out their demo at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 or go to claimyr.com. Totally worth it for peace of mind!
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Tyler Lefleur
•I've been trying to call but you're right - impossible to get through! I'll check out that service if I can't reach someone by tomorrow. Did you end up having to repay anything for your situation?
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Jayden Hill
•No repayment in my case! The agent just noted on my account that I had responded to the fact finding and everything matched their records. It was basically just them double-checking before closing my claim completely.
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LordCommander
ALWAYS RESPOND TO ANYTHING FROM UC!!!!!!! I ignored a letter last year thinking it wasn't important since I was back at work and ended up with a 6 month disqualification period that's STILL on my record. If I lose my job tomorrow I'd be DENIED benefits for months because of this. Don't make my mistake!!!!
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Lucy Lam
•this seems excessive for just not responding to a letter... are you sure there wasn't something else going on with your claim?
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LordCommander
•The issue was they decided I had "failed to provide requested information" which counted as non-compliance. Because I didn't respond, they determined I had received benefits I wasn't eligible for during my last week. It triggered both an overpayment AND a penalty period. Trust me, just answer the letter!
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Aidan Hudson
anyone else notice how UC always seems to find "issues" with claims right as people start working again? my brother-in-law got the same letter and when he called they said it was just routine. wasted 3 hours of his day off for nothing 🙄
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Emma Swift
•It's not targeted at people returning to work specifically. The system automatically generates these reviews when wage reports come in from employers or when claims are inactive for a certain period. It's actually designed to close out claims properly rather than create problems.
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Tyler Lefleur
Update: I called and finally got through to someone at UC! The rep said I definitely need to complete the questionnaire even though I'm working again. Apparently, they're just verifying my last day of unemployment before they fully close my benefit year. She said since I accurately reported my training day, there shouldn't be any issues or overpayments. Thanks everyone for the advice - I'll be filling it out today!
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Madeline Blaze
•Great news! Glad you got through and got it sorted out. This is exactly why it's important to respond to these notices, even after returning to work. It helps ensure your claim is closed properly and prevents problems down the road.
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Tyler Lefleur
•Yes! Such a relief. She also mentioned I should keep a copy of my response just in case there are any questions later. I'm taking screenshots of everything now!
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Eduardo Silva
Smart move getting through to them directly! For anyone else dealing with similar situations, I'd recommend keeping detailed records of all your communications with UC - dates you called, reference numbers, rep names if they give them. I learned this the hard way when I had a discrepancy on my claim last year. Having documentation saved me weeks of back-and-forth. Also, once you submit that questionnaire, you should get a confirmation - screenshot that too! The UC system can be glitchy and it's always better to have proof you responded on time.
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Aisha Ali
•This is such solid advice! I wish I had known to keep records like this when I first started dealing with UC. The confirmation screenshot tip is especially helpful - I've heard horror stories of people having to prove they submitted things on time. It's unfortunate we have to be so defensive with documentation, but it really does protect you in the long run. Thanks for sharing this!
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Alexis Renard
I'm dealing with something similar right now - got a fact finding letter even though I've been back at work for 3 weeks. Reading through all these responses has been super helpful, especially seeing Tyler's update that he got through to UC and confirmed it's just to close out the claim properly. I was honestly panicking thinking I did something wrong, but it sounds like this is pretty routine. Going to call tomorrow and get it sorted out. Thanks everyone for sharing your experiences - this community is a lifesaver when navigating the UC system!
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Ryder Greene
•You're absolutely right - this community has been incredibly helpful! I was in the exact same boat as you when I first got that letter. The panic is totally understandable, but it really does seem to be a standard procedure when people return to work. Tyler's experience gives me hope that as long as we respond honestly and on time, everything should work out fine. Good luck with your call tomorrow! Let us know how it goes - your update could help the next person who finds themselves in this situation.
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Caleb Stone
Just went through this exact same situation last month! Got a fact finding letter about 3 weeks after returning to full-time work and was completely confused why they were still asking questions. Like Tyler, I had reported everything accurately during my last partial week. After reading all these responses and seeing Tyler's successful resolution, I wanted to add that when I called UC, the rep mentioned they're also required to do these "return to work" verifications as part of federal oversight requirements - it's not just PA being difficult. She said they have to document the exact transition from benefits to employment to maintain their federal funding. So yeah, definitely respond even though it feels pointless when you're already working. The whole process took maybe 10 minutes online once I knew what they were looking for. Keep those screenshots and confirmation numbers!
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Connor Byrne
•This is really reassuring to hear! The federal oversight angle makes so much sense - I had no idea that was part of why they do these verifications. It's frustrating when you're already back to work and just want to move on, but knowing it's actually serving a legitimate administrative purpose helps put it in perspective. Thanks for sharing that detail about it only taking 10 minutes online too - I was dreading having to spend hours on paperwork. Definitely keeping all my screenshots and documentation based on everyone's advice here!
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Miguel Hernández
This whole thread has been so helpful! I'm currently dealing with a similar situation - got a fact finding letter yesterday even though I started a new job two weeks ago. Reading Tyler's experience and everyone's advice here has really put my mind at ease. It sounds like this is just standard procedure for closing out claims properly. I was initially worried I had made some error in my reporting, but it seems like UC just needs to verify the transition from benefits to employment. Planning to respond online today and keep all the documentation like everyone suggested. Thanks to this community for breaking down what could have been a really stressful situation - knowing others have gone through the same thing and it worked out fine makes all the difference!
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Victoria Charity
•Glad this thread helped you too! It's amazing how much stress these letters can cause when you're already back to work and think everything is settled. The whole community really came through with solid advice and real experiences. Miguel, you're definitely on the right track responding online today - from what everyone's shared, it sounds like a pretty straightforward process once you know what they're looking for. Keep us posted on how it goes! These updates help future community members who find themselves in the same boat.
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Sofia Perez
I'm in the exact same situation right now! Got my fact finding letter yesterday and have been back at work for almost 3 weeks. Reading through everyone's experiences here has been incredibly reassuring - especially Tyler's update that it's just routine verification to close out the claim properly. I was honestly freaking out thinking I'd somehow messed up my reporting, but it sounds like this is just how the system works when you transition back to employment. Going to respond online this afternoon and make sure to screenshot everything like everyone recommended. Thanks to this community for sharing all these real experiences - it's so much better than trying to figure this out alone!
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Isabella Silva
•Sofia, you're definitely not alone in this! It's so common to panic when you get these letters after returning to work - I think we all assume we're done with UC once we're employed again. But Tyler's experience and everyone else's stories here really show it's just part of their standard process. The fact that you've been back at work for 3 weeks and reported everything honestly means you should be totally fine. Just be straightforward in your response about your return-to-work date and keep those screenshots. This community has been such a lifesaver for navigating these UC situations - glad you found the thread helpful too!
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Miguel Herrera
Just wanted to jump in here as someone who's been through this exact situation multiple times over the years. The anxiety around getting fact finding letters after returning to work is totally understandable, but Tyler's experience really mirrors what I've seen - it's genuinely just administrative housekeeping. One thing I'd add that hasn't been mentioned yet is that if you're someone who might need UC benefits again in the future (job market can be unpredictable!), having a properly closed claim with all documentation in order actually works in your favor. It shows you were compliant and responsive, which can help prevent delays if you ever need to file again. Also, for anyone still on the fence about responding - the time investment is minimal compared to the potential headaches of an unresolved claim hanging over your head. Great advice throughout this thread about keeping screenshots and documentation!
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Cole Roush
•This is such a great point about having a properly closed claim working in your favor for future UC applications! I never thought about it from that angle, but you're absolutely right - showing you were responsive and compliant could really help down the road. The job market is so unpredictable these days, and having a clean UC record could save a lot of headaches if you ever need benefits again. Miguel, your perspective as someone who's been through this multiple times is really valuable. It's reassuring to hear that this really is just routine administrative stuff and not something to stress about as long as you respond honestly and on time.
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CosmicVoyager
This thread has been incredibly helpful! I'm dealing with the exact same situation - got a fact finding letter this morning even though I've been back at my new job for over two weeks now. Like everyone else, I was initially panicking thinking I'd made some mistake in my reporting, but reading Tyler's successful resolution and all the advice here has really calmed my nerves. It's clear this is just standard procedure for properly closing out claims when people return to work. I'm going to respond online today and make sure to keep all the screenshots and documentation everyone mentioned. It's so reassuring to see a community where people share real experiences and help each other navigate these confusing UC processes. Thanks to everyone who took the time to share their stories - it makes such a difference when you're trying to figure this stuff out!
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GalacticGladiator
•I'm so glad this thread helped you too! It's amazing how much peace of mind comes from seeing that other people have gone through the exact same thing and it worked out fine. Tyler's update really was the turning point for understanding this is just routine verification rather than something to worry about. The community here has been fantastic at sharing real experiences instead of just speculation. Make sure to keep that confirmation screenshot when you submit - seems like everyone who's been through this recommends having that documentation just in case. You've got this! Let us know how it goes once you submit your response.
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Sarah Jones
I just went through this exact same situation about 6 weeks ago! Got a fact finding letter after being back at work for almost a month and was totally confused why they were still asking questions. Reading Tyler's update and everyone's experiences here really matches what happened to me - I called UC and they confirmed it's just their standard process for properly closing out benefit years when people return to employment. The rep told me they have to verify the exact transition date to make sure everything lines up with their records. I responded online and it took maybe 15 minutes total. Got a confirmation number and screenshot like everyone recommended. No issues, no overpayments, just administrative closure. The key thing is definitely responding even though it feels pointless when you're already working again. Don't ignore it like some people mentioned - that's when you run into real problems. Keep all your documentation and you should be fine!
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Rosie Harper
•Sarah, thank you so much for sharing your experience! It's really helpful to hear from someone who went through this process 6 weeks ago and can confirm everything worked out smoothly. Your timeline matches what I'm dealing with perfectly - got my letter after being back at work for almost a month too. The 15-minute online response time is encouraging, and I'm definitely going to follow everyone's advice about keeping screenshots and confirmation numbers. It's such a relief to see so many people in this thread who've had the same experience and positive outcomes. This community has been incredible for turning what felt like a scary situation into just a routine administrative task!
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Javier Morales
I'm currently going through this exact same situation - just received my fact finding letter yesterday even though I've been back at my full-time job for nearly three weeks now. Reading through Tyler's experience and everyone's advice here has been incredibly reassuring! I was initially worried I had done something wrong since I thought my UC claim would automatically close when I stopped filing, but it's clear from all these responses that this is just standard procedure for properly closing out benefit years. Like Tyler, I had one partial week where I reported some training hours honestly, so I'm hoping that transparency will work in my favor. Planning to respond online this weekend and definitely keeping screenshots of everything based on everyone's recommendations. This thread has been such a lifesaver - it's amazing how much stress these letters can cause when you think everything is settled, but seeing so many people with successful outcomes really helps put things in perspective. Thanks to everyone for sharing their real experiences!
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Carmen Vega
•Javier, your situation sounds identical to what Tyler and so many others here have experienced! It's really reassuring to see how this thread has helped multiple people navigate the same confusing situation. The fact that you reported your training hours honestly, just like Tyler did, should definitely work in your favor. From everything I've read here, it seems like UC really just needs to verify the transition date and close things out properly on their end. The online response taking only 15 minutes like Sarah mentioned is encouraging too. Make sure to grab those screenshots when you submit - everyone who's been through this seems to emphasize how important that documentation can be. You're definitely on the right track responding this weekend rather than ignoring it. This community has been amazing at showing how what initially feels like a scary letter is really just routine administrative work!
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QuantumQuest
I'm dealing with this exact situation right now too! Got my fact finding letter this morning and have been back at work for about 2.5 weeks. Reading through Tyler's update and everyone's experiences here has been such a huge relief - I was honestly panicking thinking I'd somehow messed something up with my final claims. Like several others mentioned, I also had a partial week where I reported training hours honestly, so seeing that transparency worked out for Tyler gives me a lot of confidence. It's really helpful to understand this is just UC's standard process for closing out benefit years properly rather than some kind of investigation. Planning to respond online tomorrow and definitely taking screenshots of everything based on all the great advice in this thread. This community has been incredible - turning what felt like a really stressful situation into just routine paperwork. Thanks everyone for sharing your real experiences and outcomes!
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