


Ask the community...
Update on my previous comment - if your claim shows as approved but payments aren't processing, it could be what's called a "secondary review flag." These aren't visible to claimants in the portal but require a supervisor to manually release. Two specific things to try: 1. Ask specifically if there's a "payment authorization hold" or "secondary review flag" on your account when you call 2. Request an "escalation for hardship" due to potential eviction - this can move you up in the supervisor callback queue Also, continue filing your weekly claims WITHOUT FAIL during this waiting period. Missing even one week can create additional delays.
Just an update - I contacted both my state rep AND used Claimyr to get through to an agent. The combination worked - got my backpay last week. OP, don't give up - just keep pushing from multiple angles. The system is designed to be difficult but not impossible.
Thank you! That's a huge relief. I used Claimyr this morning and am currently waiting for a callback. Will update on how it goes for anyone else who runs into this same problem.
UPDATE: Finally got through to someone! The rep said this was caused by me answering a job search question differently than previous weeks. Apparently the system flagged it as a potential issue but the rep said it wasn't actually a problem. She removed the flag on her end and helped me file my weekly claim right away over the phone. Payment should be processed normally! Thanks everyone for your help and advice!
I just checked and mine finally came through too! That was stressful. I wish they'd put a notice on the website or something when these delays happen instead of leaving everyone panicking and jamming up the phone lines.
They'll NEVER do that because they don't care about us. If they actually communicated about delays, they might have to ADMIT there are problems with their precious system. I've been dealing with these random delays for almost 2 years and not ONCE have they ever posted any kind of notice. We're just supposed to sit here and stress while they take their sweet time with OUR MONEY.
this happened to me back in january too, always seems to happen when theres bad weather wonder if thats related?? my brother works at a bank and he says sometimes the ACH system gets backed up
Your brother is correct. The ACH (Automated Clearing House) system that processes direct deposits operates in batches. Weather events, high volume processing days, and technical issues can all cause delays. The PA Treasury processes the payments once your UC claim is approved, then it goes through the ACH system before hitting your bank. Delays can happen at any stage, but as long as your payment shows 'issued' in the portal, it's usually just a matter of waiting.
@commenter7 - Yes, Claimyr worked great for me! I was able to talk to an actual UC agent within about 25 minutes instead of calling for days and getting busy signals. It was worth it just to get my questions answered before my hearing. They just connect you directly to the PA UC phone queue without you having to redial a million times.
ThunderBolt7
I had a somewhat similar situation where I was receiving WC benefits and tried to claim UC from a previous employer. Be extremely careful here - there are specific rules about what you need to report. If your WC is for total disability, then PA UC will likely deny benefits because you're not able to work. You mentioned you got hurt at your first job - are you still technically employed there but just collecting WC? If so, you'll need to explain that you're collecting WC from an employer you still work for (but are on leave from), while claiming UC from a different employer you no longer work for. I strongly recommend getting a formal determination from UC rather than guessing. Be 100% honest about your WC status when you apply. In my case, I was initially denied but was able to appeal and eventually received benefits.
0 coins
Jamal Edwards
•Quick question - when u appealed, did u have to attend a hearing? I'm going thru something similar and just got a hearing notice in the mail and im freaking out about it.
0 coins
Aisha Mohammed
Didnt u have to be lookin for work to get UC? How does that work with workers comp?
0 coins
Andre Dupont
•Good question. If you're on partial disability through Workers' Comp and are medically cleared for specific types of work, you can limit your work search to jobs within your medical restrictions. You'd still need to complete and document your work search activities each week (applying to jobs, attending interviews, etc.) but only for positions you're physically capable of performing. The PA UC system allows for this type of limitation as long as it's medically documented.
0 coins