Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Make sure you're continuing to file your weekly claims while waiting for the separation issue to be resolved. A common mistake is thinking you can't or shouldn't file until the initial claim is approved. If you're found eligible, they'll pay you for those weeks, but ONLY if you've properly certified for them. Also, document any attempts by your employer to contest your UC claim. It's common for employers to claim insubordination in these cases, so be prepared to clearly explain the childcare issue and how it was communicated.

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I have been filing weekly claims, so that's good to know! My former employer is pretty vindictive, so I wouldn't be surprised if they fight this hard. I'm trying to gather evidence showing this wasn't just a one-time thing but an ongoing issue with their scheduling and staffing.

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my boss tried to do the EXACT same thing to me but i got lucky and found another job before they could fire me. these companies think they OWN us and our time!!! the whole system is rigged against workers with families. good luck with your claim!

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So true! My last job tried to write me up for leaving on time when we were busy. Like sorry your scheduling and staffing issues aren't my problem? I have a life outside work! Glad the OP is fighting this.

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Does anyone know if you change the withholding back to NONE does it apply to the NEXT payment or does it take a couple weeks? Just curious because I'm thinking of changing mine too.

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Any tax withholding changes typically apply to your next payment after the change is processed. In most cases, if you make the change before you file your next weekly certification, it will apply to that upcoming payment. However, if you've already filed for the week, it will likely take effect the following week.

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i just remembered that on mine the first 2 payments were full amount then tax started on the 3rd payment. exactly like yours. i think its just how their system works for some reason

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That's reassuring to hear! Seems like it's just their standard process then. Thanks for sharing your experience.

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My sister just went through this whole process and her dates showed up on a Tuesday and she got her card the following Monday. So about a week. But I think it depends on where you live and mail delivery times. She said the envelope was super plain looking too, almost threw it away!

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Just to close the loop - once you receive your Money Network card and activate it, make sure you also set up your PIN for ATM access. Many people miss this step and then can't withdraw cash when needed. The card comes with instructions, but basically you need to activate online first, then set up the PIN separately. Also, be sure to continue filing your weekly claims even while waiting for the card. Your payment dates showing up is a good sign that things are processed correctly now, but you don't want to miss any weeks of certification.

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Thank you! I'll definitely keep filing my weekly claims. I almost forgot to do that thinking I should wait until I got the card. Really appreciate all the helpful advice everyone!

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Am i the only 1 who just withdraws all the $ as soon as it hits the card??? I dont trust these prepaid cards, had 1 get hacked b4. I just take it all out and put in my regular bank. No fees that way either.

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You're actually smart for doing that. I've heard stories about accounts being frozen randomly. However, just FYI - you can transfer the money directly to your bank account through the Money Network app/website without having to physically withdraw cash first. No fees either way as long as you're transferring the full amount.

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UPDATE: I got the app working! For anyone else looking - you need your card number, the expiration date, and you'll create a username/password. It shows my balance right on the main screen after logging in. Looks like I can also set up alerts for when deposits happen which is super helpful. Thank you all for the help! Going to look into that direct transfer option too.

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Glad you got it working! The alerts are definitely useful - I have mine set to text me whenever there's any activity on the card. Peace of mind is worth a lot these days.

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UPDATE: I want to thank everyone for your help! I ended up trying three things: 1. Submitted the online request through "Request Claim Records" 2. Called using that Claimyr service someone mentioned (got through in about 30 min) 3. Also went to CareerLink in person just to be safe In the end, the UC agent I spoke with on the phone was able to email me a PDF of my complete payment history from my previous benefit year within minutes. Already forwarded it to the housing program people. CareerLink also printed copies for me as backup. Thanks again for all the suggestions!

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Glad to hear it worked out! Smart move trying multiple approaches with a deadline coming up. Good luck with the housing application.

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i had the complete opposite experience trying to get my old claims records. the careerlink near me said they couldnt help with UC stuff anymore and told me to just call. the UC ppl never picked up and i had to ask my old landlord for an extension on proving my income. the whole system is so stressful!!!

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EXACTLY!!! It's like they deliberately make everything confusing and impossible to access!! My CareerLink was the same way - totally useless for UC questions! The entire PA unemployment system is designed to make us SUFFER!!! 😡

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what kind of work is it for just 1 week? sounds sketchy

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It's legit - we have a big inventory project happening and they need extra help counting and organizing everything. Just not enough regular work to bring people back permanently yet.

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One important thing nobody mentioned: keep detailed records of your work hours, pay stubs, and any communication from your employer about the temporary nature of the work. If your claim gets flagged for review (which sometimes happens with partial work weeks), having this documentation ready will help resolve issues quickly. Also, Pennsylvania requires you to continue your work search activities even during weeks you work part-time, so don't forget to complete and log your required work search activities for that week as well.

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Good point about the work search activities - I would have forgotten about that! I'll make sure to document everything carefully.

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Aisha Ali

I waited FOUR MONTHS for my hearing last year!! The whole system is rigged against us!! They deny people on purpose hoping they'll just give up and not appeal. And then they make you wait forever for a hearing so you'll be desperate and take any job! It's all a SCAM to keep unemployment numbers low!!

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Wait times were definitely much longer last year, but they've improved the process significantly in 2025. Most hearings are now being scheduled within 4-6 weeks. Your experience from last year isn't representative of the current situation.

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Aisha Ali

Well maybe in YOUR experience they've improved but I know at least 3 people RIGHT NOW waiting 2+ months!!! Stop defending a broken system!!

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UPDATE: Just got my hearing notice! It's scheduled for May 8th, which is exactly 3 weeks from when I filed my appeal. That's way faster than I expected based on everyone's comments. Now I need to gather all my work search evidence. Thanks everyone for your help!

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That's great news! Make sure you have your evidence organized chronologically, and have at least 3 separate job applications for each week they're claiming you didn't meet the requirements. Good luck!

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my neibor waited 12 weeks then just gave up and took a job at mcdonalds thats what they want us to do just take any job even if its way less money its so wrong

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While your neighbor's situation is unfortunate, I want to clarify that taking temporary work while claiming benefits is actually allowed in PA. You can work part-time and still receive partial benefits as long as you report your earnings accurately. This is called partial benefit week reporting, and it can actually help maintain your claim while continuing to search for suitable employment in your field.

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Mei Lin

UPDATE: I used some of the advice here and we FINALLY have progress! We tried calling right at 7:30am for three days in a row with no luck. We were about to try the Claimyr service when I had my son email the UC office with "DIRECTOR REVIEW REQUEST - 16 WEEKS NO PAYMENT" in the subject line and included all his info. We got a call back today from a supervisor who said his claim got stuck in some weird loop where it was marked as "pending wage verification" but no one was actually reviewing it. She fixed it on the spot and said he should receive all back payments within 3-5 business days. I'm cautiously optimistic but at least we finally talked to someone who could help! Thank you all for your suggestions!

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This is excellent news! The subject line strategy can be very effective. "Pending wage verification" is unfortunately a common hold status that can sometimes get overlooked in their workflow. Make sure your son keeps an eye on his payment status through the dashboard, and if the funds don't arrive within the 3-5 business days, he should follow up directly with that supervisor (hopefully you got their name and ID number). Congratulations on the breakthrough!

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I work in HR (not giving legal advice) but I've seen many UC cases. Here's what often gets overlooked: If your employer did not enforce their attendance policy consistently, that MATTERS. Were other people allowed to have 3+ tardies without being fired? That's important. Also, did they ever formally warn you about your attendance before termination? If they didn't follow a progressive discipline process that they use with others, mention that. Lastly, UC referees are generally fair in my experience. They follow the law, not just what employers want. I've seen plenty of employees win these appeals when the facts support their case.

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Actually now that you mention it, I know at least two coworkers who had more tardies than me and just got verbal warnings. Should I bring that up? And yes, I never received any formal written warnings about my attendance before they fired me.

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Yes, absolutely mention both of those points! Inconsistent enforcement of rules and lack of progressive discipline are both factors that can help your case. PA unemployment referees often consider these elements when determining if there was actual misconduct. Document the names of coworkers with similar or worse attendance who weren't fired if you can. The more specific details you can provide, the stronger your case will be. Best of luck with your hearing!

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Update: I WON MY APPEAL!!! The referee agreed that 3 tardies when policy allowed 5 wasn't willful misconduct, especially since two were due to documented bus delays. They're releasing all my back benefits now. Thanks everyone for your help and encouragement! This group was a lifesaver!

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is the money network thing the same as the reliacard? mine says reliacard but my cousin got something called money network? i'm confused

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No, they're different. PA switched from ReliaCard to Money Network in mid-2023. Anyone who filed after that transition gets Money Network. If you still have a ReliaCard, it's from an older claim, but any new payments would go to Money Network now.

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update: its working for me now! just checked and the login button works. maybe they fixed whatever was broken

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Yes! Just tried again and it's working for me too. Thanks everyone for the help!

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