Pennsylvania Unemployment

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  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sophia Long

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I'm having the exact same problem! Just got my benefits deposited this morning and the app is completely unusable - just keeps spinning and kicking me back to login. I was panicking because I really need to access my funds today. Reading through all these comments has been so helpful though! I tried the website at moneynetwork.com in incognito mode with mobile data like some of you suggested and it worked perfectly. Was able to check my balance and lock my card right away. This is my second week on UC and I had no idea about the direct deposit option - definitely going to set that up today so I don't have to deal with this Money Network app mess anymore. Thanks everyone for sharing your workarounds, you've saved me hours of frustration!

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So glad the website workaround helped you too! I've been following this thread since yesterday because I was dealing with the same login loop nightmare. It's crazy how many people are having this exact issue right now. The incognito mode + mobile data combo seems to be the most reliable fix while they sort out whatever's wrong with their app. And yes, definitely set up that direct deposit ASAP! I wish I had known about it when I first started claiming - would have saved me so much stress with these Money Network glitches. The whole process through the PA UC dashboard is pretty straightforward, just make sure you have your bank routing and account numbers handy. Hang in there - at least you can access your funds now!

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Jake Sinclair

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Just went through this same nightmare! The login loop issue hit me yesterday right after my benefits deposited. What finally worked was using the website (moneynetwork.com) in incognito mode with mobile data instead of WiFi - seems like there's some conflict with their security and certain networks. I was able to lock my card and check my balance immediately. Also used the automated phone system at 888-320-8913 to double-check my card was secure without waiting on hold forever. This whole experience convinced me to finally set up direct deposit through my PA UC dashboard - took like 5 minutes and should save me from dealing with these Money Network app crashes in the future. Hang in there everyone, the workarounds definitely help while they fix this mess!

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Sofia Ramirez

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UPDATE: Just called PA CareerLink (not UC). They said they're experiencing a database sync issue that's causing search results to disappear. Should be fixed within 48 hours. The rep confirmed that if you document your work search activities through other methods during this time, it won't affect your UC benefits eligibility. Just keep detailed records of what you do and be prepared to explain if questioned.

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Ava Rodriguez

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Sure, "48 hours" 🙄 I bet it'll be a week minimum. And watch them not announce it anywhere officially so people keep panicking.

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NebulaKnight

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Thank you so much for calling and letting us know! I'll just use Indeed and LinkedIn until it's fixed and keep screenshots of everything. This group has been SO helpful!

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Keisha Johnson

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I've been dealing with this same issue since Monday! What's really frustrating is that PA CareerLink doesn't even have a status page or announcement about the outage - you'd think they'd at least post something on their homepage. I've been using Indeed and ZipRecruiter instead and keeping detailed logs with timestamps, company names, and job titles. One tip: if you're documenting work search activities outside of CareerLink, make sure to note the METHOD you used (direct application, email, online portal, etc.) since that's what they sometimes ask for during audits. Also screenshot or save the job posting URLs if possible - I learned this the hard way during my last claim period.

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This is such great advice! I never thought about saving the job posting URLs - that's really smart. Do you know if there's a specific format they prefer for the documentation, or is a simple spreadsheet with dates/companies/positions enough? I'm new to all this and want to make sure I'm doing it right from the start.

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Ethan Clark

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@Isabella Costa A simple spreadsheet works perfectly! I just use columns for Date, Company Name, Position Title, Method like (Applied "via company website ,")and Website/Source. Sometimes I add a Notes column for things like submitted "resume and cover letter or" created "account on their portal. The" UC folks aren t'picky about format - they just want to see you made genuine efforts to find work. Keep it simple but detailed enough that you could recreate your steps if asked. You re'being smart to get organized from day one!

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Abby Marshall

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Just wanted to share my recent success story to give everyone hope! I was in the same situation as many of you - forgot to add my two kids (ages 6 and 14) when I initially filed my PA UC claim back in February. After reading through all the advice in this thread, I decided to try the Tuesday morning strategy that Max mentioned. Called at 7:50 AM yesterday and actually got through after only 20 minutes on hold! The representative was super understanding when I explained I'd been trying to reach them for over a week. She added both my children to my claim and even noted in my file that I had attempted to contact them multiple times since filing. She couldn't promise anything about backdating, but said the notation would help if there's ever a review. The dependent allowance should show up in my next weekly payment. For anyone still trying to get through - don't give up! The Tuesday morning time slot really seemed to work, and having all my kids' info ready (SSNs, birth dates, birth certificates) made the actual call go super smoothly once I got connected.

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Oliver Becker

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That's amazing news, Abby! Your success story gives me so much hope. I've been struggling to get through for almost two weeks now, and hearing that someone just got connected yesterday using the Tuesday morning strategy is exactly what I needed to hear. It's also reassuring that the rep was understanding about the situation and made notes in your file about your previous attempts. I'm definitely going to try calling next Tuesday at 7:50 AM sharp with all my documentation ready. Thanks for taking the time to share your experience - it really helps to know that persistence pays off and that there are still helpful representatives out there willing to work with us!

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I just wanted to add another data point that might help others in this situation. I successfully added my 3-year-old son to my claim last month after initially forgetting to include him. What worked for me was calling on a Thursday around 10:30 AM - I got through after about 35 minutes on hold. The key thing the representative told me was that they prioritize dependent additions if you can show you've been actively trying to contact them. I had screenshots of my online messaging attempts and a list of call times/dates, which she said really helped my case. She was able to backdate the dependent allowance for 2 weeks. One tip I haven't seen mentioned yet: if you get through to a rep who seems rushed or unhelpful, politely ask to speak with a supervisor or call back later. Some reps are more willing to go the extra mile than others. The $5 per week per child really does add up, so it's worth the persistence!

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Zoe Papadakis

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Thanks for sharing your experience, Genevieve! I really appreciate the tip about asking for a supervisor if the first rep isn't helpful - I hadn't thought about that but it makes total sense that different representatives might have different policies or willingness to assist with backdating. The fact that you got 2 weeks backdated by showing your documentation of attempts is really encouraging. I've been keeping track of my call attempts but didn't think to screenshot the online messages - that's brilliant! Quick question: when you say you had "screenshots of online messaging attempts," did you actually get responses through the portal or just screenshots showing you sent messages? I'm wondering if I should try sending messages through the system even if they don't respond, just to have that documentation.

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Nasira Ibanez

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I'm dealing with almost the exact same situation right now! Filed for UC with two employers - one approved, one denied, and now I'm stuck with that dreaded "Results Issue Found" status. It's been 12 days so far and I'm losing my mind waiting. From what I've gathered reading through this thread and other forums, the key things seem to be: 1. Keep filing those weekly claims no matter what 2. Document EVERYTHING 3. Be patient (easier said than done!) Your Job B situation honestly sounds like a slam dunk case for eligibility - you gave proper notice and they cut it short in a hostile way. Those text messages are going to be your golden ticket. I'm bookmarking this thread to follow your updates. We're all in this mess together! Hoping we both get some good news soon 🤞

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Ava Martinez

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Thank you for sharing your experience! It's so comforting to know someone else is going through the exact same thing right now. 12 days feels like an eternity when you're waiting for answers, but it sounds like we're both still within that normal 19-25 day window that Zara mentioned earlier. I'm definitely keeping my fingers crossed for both of us! Have you tried calling the UC service center at all, or are you just waiting it out? I'm torn between being patient and trying to get more information about my case status.

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Sean Doyle

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I tried calling a few times in the first week but just got busy signals and gave up pretty quickly. After reading about CyberNinja's experience with that Claimyr service, I'm actually considering trying it if I don't hear anything by day 20. The waiting is killing me but I'm trying to stay within that normal timeframe before I panic. At least we know we're not alone in this! Are you getting any updates in your portal at all or is it just stuck on "Results Issue Found" like mine?

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Ravi Gupta

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I'm so sorry you're going through this stress! I went through something very similar last year with multiple employers and that "Results Issue Found" status. The waiting is absolutely brutal when you're worried about rent. From my experience, you definitely want to keep filing your weekly claims while this is pending - that's super important for getting backpay once it's resolved. The system evaluates each employer separately, so even if Job B's denial stands, you should still be able to get benefits based on Job A's wages. Your Job B situation actually sounds pretty strong for eligibility - being told to leave immediately after giving proper notice is usually considered involuntary termination. Those text messages are going to be huge in your favor during the review process. I know everyone's timeline is different, but mine took about 3 weeks to resolve and I ended up getting approved for both employers. The examiner called me for a brief interview where I explained what happened, and having documentation made all the difference. Hang in there - most of these cases do work out when you have clear evidence like you do!

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Elin Robinson

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Thank you so much for sharing your experience, Ravi! It's really encouraging to hear from someone who went through this exact situation and got approved for both employers. 3 weeks feels much more manageable than some of the longer wait times others have mentioned. I'm definitely going to keep filing weekly and organize all my documentation from Job B before that interview call comes. Did the examiner ask you specific questions about the circumstances, or was it more general? I want to make sure I'm prepared with all the details about what my manager said and did when I tried to give notice.

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@OP - regarding your question about using Claimyr - yes, I used it too when I couldn't get through to ask questions before my hearing. Worth it just to understand what documentation they needed me to bring. The UC rep I finally spoke with actually gave me some tips about how to organize my evidence for the referee.

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Mei Wong

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Thanks for confirming! I'm going to try it today. I need to know exactly what they think I did wrong so I can prepare properly.

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Dylan Evans

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If it is indeed a net vs. gross reporting issue, bring your pay stubs showing both numbers. Explain that you misunderstood the requirement but were not trying to defraud the system. The referee may find it was a non-fault overpayment, which means you'd still have to repay but without penalties and with the option of a reasonable payment plan. I've seen many cases like this work out okay for the claimant.

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Mei Wong

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Update: I was able to reach someone at UC and you were right - they said I reported my net income instead of gross for 12 weeks of part-time work. The rep explained I'd still need to attend the hearing but should bring all my pay stubs showing both numbers. She said the referee often converts these to non-fault overpayments. Feeling less panicked now!

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CosmicCruiser

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That's such great news! I'm so glad you were able to get through and figure out exactly what the issue was. Having that clarity before your hearing will make such a difference. A non-fault overpayment is so much better than a fraud determination - you'll be able to work out a payment plan that fits your budget. Best of luck at your hearing on Tuesday!

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