Tips for calling about active claim? Need help with forms sent by NYDOL

Good luck! Make sure you have a list of all your questions written down. It helps to be super organized when talking to them. Also, don't be afraid to ask for clarification if you don't understand something they say.

Ugh, I feel your pain. I've been dealing with this for weeks. The forms are so confusing! Make sure you ask about any deadlines for submitting the info they need.

Pro tip: I found a way to actually get someone on the phone without waiting forever. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Here's what you need to know when talking to an agent about your active claim: • Have your claim number ready • Be prepared to verify your identity (SSN, DOB, address) • Explain clearly which forms you received and what specific questions you have • Ask about the status of your claim and if there are any pending issues • Inquire about the timeline for processing your additional information • Get the agent's name and a reference number for the call • Ask if there's an online portal where you can upload documents • Find out if there are any other steps you need to take Remember to stay calm and polite, even if it's frustrating. Good luck!

am i the only 1 who thinks its ridiculous we have to jump thru all these hoops just to get paid what we're owed? 🤡 the system is broken af

Quick question - did they send you the forms via email or snail mail? I'm still waiting on mine and wondering if I should be checking my spam folder or what.

Anyone else notice that their online system seems to be down like every other day? Makes me nervous about relying on it for important updates 😬