New York Unemployment login not working on mobile - any fixes?

same here! the site keeps freezing when I try to login on my iphone. super annoying when ur trying to certify on the go 🤮

Hey! I found a workaround - use claimyr.com when you need to contact them about login issues. They'll call and wait on hold for you, then connect you to an agent. Costs $20 but saved me hours of frustration. Check out their demo: https://youtu.be/Rdqa1gKtxuE

Try using desktop mode in ur mobile browser. worked for me after like 5 tries

The mobile interface is complete garbage fr fr. They need to fix this asap

Here's what worked for me: 1. Clear ALL browser data 2. Use Chrome (Safari doesn't work well) 3. Make sure you're on good wifi 4. Try early morning or late night when traffic is low 5. If nothing works, use claimyr.com to reach an agent The mobile site is definitely not optimized but these steps helped me get through. The system is ancient and they really need to upgrade it. Good luck!

bruhhh ny unemployment needs to get with the times fr. their whole system living in 1995 🤡

Had this exact same issue last month! What finally worked for me was switching to Firefox mobile and enabling "Request Desktop Site" in the settings. The mobile version is completely broken but the desktop version loaded on mobile actually works. Takes a bit longer to load but at least you can get through the login process. Hope this helps!

Just wanted to add my experience here - I had the same mobile login nightmare for about a month! What finally worked for me was using Firefox mobile with these specific steps: 1) Clear all site data for labor.ny.gov, 2) Enable desktop mode in Firefox settings, 3) Turn off any VPN if you're using one, 4) Make sure you're on a stable connection, and 5) Try logging in during early morning hours (like 6-7 AM) when server load is lighter. The mobile site is absolutely broken but this combo has been working consistently for me for the past few weeks. Also pro tip - bookmark the direct login page once you get in because navigating through their homepage on mobile is another nightmare entirely! Hope this helps someone avoid the frustration I went through 🤞

Just wanted to share what's been working for me after struggling with this for months! I've been using Microsoft Edge mobile with these specific steps: 1) Force stop the app completely and clear all Edge data, 2) Open Edge and immediately go to settings to enable "Request desktop site" before navigating anywhere, 3) Turn off WiFi and use cellular data (seems to work way better with their servers), 4) Navigate directly to labor.ny.gov/signin rather than going through the homepage, and 5) Log in during non-peak hours (I've had best success between 5-7 AM). The key thing I discovered is to NEVER switch between desktop/mobile modes once you're on the site - their session management is completely broken and will lock you out. Also if you get any kind of error, don't try to refresh or go back - just close Edge entirely and start the whole process over. It's absolutely insane that we need these elaborate rituals just to access unemployment benefits in 2025, but this method has gotten me through consistently for the past 3 weeks. Hope it helps someone else avoid the endless login loop nightmare! 🤞