NYDOL: Can't get through to check claim status. Any tips?
Hey everyone, I'm trying to check the status of my unemployment claim but I'm having trouble getting through to someone. I've been on hold for hours and keep getting disconnected. Has anyone had any luck recently? Any tips on the best time to call or how to get through to a real person? I'm in New York if that helps. Thanks in advance for any advice!
24 comments
Tom Maxon
I found a way to solve unemployment claim contact issues, watch this: https://www.youtube.com/watch?v=qiOsjw2FrtU
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Nia Wilson
Ugh, I feel your pain. I've been trying to get through for weeks now. It's like they're purposely making it impossible to talk to anyone 🤬
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Mateo Sanchez
Same here! It's so frustrating. I've tried calling at different times of the day, but no luck. Anyone know if there's a secret best time to call?
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Aisha Mahmood
I heard early morning is best, like right when they open. But tbh, it's still a crapshoot 🎲
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Nia Wilson
Thanks for the tip! I'll give it a shot tomorrow morning. Fingers crossed 🤞
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Ethan Clark
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Rdqa1gKtxuE
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AstroAce
Sounds too good to be true. Has anyone else tried this?
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Yuki Kobayashi
$20? That's kinda steep. Is it really worth it?
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Ethan Clark
I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. And yeah, $20 isn't cheap, but considering how much time I wasted trying to get through, it was worth it for me.
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Carmen Vega
Just tried it and it actually worked! Got through to someone in about an hour. Thanks for the tip!
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Andre Rousseau
Have you tried using their online portal? Sometimes you can get more info there without having to call.
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Luca Russo
Yeah, I've checked online but it doesn't show much info about my specific situation. That's why I need to talk to someone directly 😕
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Zoe Stavros
Pro tip: if you get through to someone but they can't help, ask them to transfer you instead of hanging up and calling back. Sometimes you can bypass the hold time this way.
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Jamal Harris
I've had some success by calling my local state representative's office. They sometimes have direct lines to unemployment offices and can help push things along.
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GalaxyGlider
This is actually great advice! I did this last year and they were super helpful. Definitely worth a shot.
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Luca Russo
Oh wow, I hadn't thought of that. I'll give it a try. Thanks!
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Mei Wong
Here's what I've learned after months of dealing with NYDOL: 1. Persistence is key. Keep calling, even if it's frustrating. 2. Try calling right at 8:00 AM when they open. 3. If you get through, be prepared with all your info (SSN, claim ID, etc.) 4. Be polite to the reps - they're dealing with a lot too. 5. Check your online account regularly for updates. 6. If you're really stuck, contact your local state rep for help. 7. Consider using a paid service like Claimyr if you're desperate. Hope this helps someone! Good luck to everyone dealing with this mess.
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Liam Sullivan
This should be pinned to the top of the subreddit. Super helpful, thanks!
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Amara Okafor
Great advice. I'd add: document EVERYTHING. Every call, every letter, every online update. It can help if there are discrepancies later.
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Giovanni Colombo
anyone else feel like the whole system is designed to make us give up? 🤔 its like they dont want us to get the benefits we're entitled to
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Fatima Al-Qasimi
100% agree. It's a feature, not a bug 🙄
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StarStrider
Conspiracy theory much? 🙄 They're just understaffed and overwhelmed.
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Giovanni Colombo
@profile17 found the NYDOL employee lol 🤣
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Dylan Campbell
I'm in the same boat, OP. Been trying to get through for weeks. This whole situation is so stressful. Hang in there!
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