NY unemployment stopped payments even though I'm reporting part-time hours correctly

Yep, happened to me too! I was working about 18 hours a week at a restaurant and reporting everything correctly. Then payments just stopped in September with zero explanation. Took me THREE WEEKS to finally talk to someone who said there was a "flag" on my account that needed manual review. Such bs.

I was exactly in your situation last month! The only way I got it fixed was using this service called Claimyr (claimyr.com) that got me a callback with an actual agent. Talking to an agent got my payments unlocked within like 2 days after weeks of nothing. It was the only way I could talk to someone after trying for days. Check out their explanation video: https://youtu.be/Rdqa1gKtxuE

This literally just happened to my roomate! Check if you answered ANY certification questions differently than usual. In her case, she'd accidentally clicked 'Yes' instead of 'No' to the "Did you refuse any work" question because the website glitched on her phone. Took 5 weeks to fix 🤦‍♀️

The system is completely overwhelmed right now. I had to email my state representative to get any movement on my case after my payments stopped. Took 3 weeks but eventually got a call from a supervisor who fixed it. Apparently there's some new verification system they implemented that's causing tons of these issues.

Went through EXACTLY THE SAME THING in August!!! They have some stupid algorithm that auto-flags certain patterns of part-time work as "suspicious" even when there's literally nothing wrong. I tried calling over 70 TIMES before I got through. When I finally spoke to someone they said there was nothing wrong with my account and just had to remove a system flag. Make sure when you call you specifically say you need to speak to a TIER 2 representative.

The whole NY unemployment system is straight TRASH. I've been dealing with them for more than a year and it's nothing but problems. Even when you do everything 100% by the book, they find ways to mess it up.

I had this EXACT problem. Here's what's happening: When you work part-time consistently for several months, the system sometimes triggers an "employment status review" because they think you might have returned to regular employment. This is especially common if your weekly hours have any pattern to them (like always exactly 18 hours, or always the same days). To fix this, you need to: 1. Keep certifying every week without fail, even if you're not getting paid 2. Call and specifically request to speak with a claims examiner - regular agents can't lift this kind of hold 3. Be prepared to provide pay stubs showing your part-time status 4. Ask them to notate your account that you're accurately reporting part-time work The phone lines are absolutely impossible though. After trying for two weeks straight, I finally used claimyr.com which got me a callback with an actual agent. Talking to someone directly was the only thing that fixed it for me. Best money I ever spent considering I was missing out on hundreds in benefits each week. Don't give up - this is a common system issue and it IS fixable once you get to the right person!

Check your email and spam folder. Sometimes they send a questionnaire you need to fill out when your working situation changes, and if you miss it they just stop your payments without warning.

Man the ny unemployment ppl are such clowns 🤡 my cousin went thru this same garbage. They wouldnt tell him why payments stopped, then suddenly after two months they just randomly started paying him again WITH backpay. No explanation, no apology, nothing. The whole system is designed to make you give up.

are u sure ur not exceeding the income threshold? in NY if u make more than ur weekly benefit amount, u get zero benefits that week. also they have some weird calculation where they take ur daily rate into account too

Try logging in and checking your payment history. If there's a message like "pending" or "held" next to your recent certifications, that's different from a straight denial. Could mean they just need to verify something.

honestly im so sick of how they treat part-time workers. the whole system is designed for people who are either fully employed or fully unemployed. those of us in the middle just get screwed over constantly.

I swear they randomly stop peoples payments hoping a certain % will just give up and not pursue it. My benefits stopped twice last year and both times there was NO LEGITIMATE REASON for it when I finally got through to someone. Pure incompetence or intentional - either way its messed up.

Did you get a new job in a different industry than your original claim? Sometimes that triggers a review because they need to determine if this is a new "suitable" job that affects your eligibility.

Same thing happened to me! Call and ask about a "Part-Time Employment Review" - that's what was holding mine up. Apparently after a few months of part-time work they sometimes do this review to make sure your situation hasn't changed. Such a waste of everyone's time.

Not exactly the same but I had issues with my payments a few months back. I tried calling for WEEKS without getting through. Finally used claimyr.com and got connected to an agent same day who fixed my issue. It was worth every penny cause I was missing out on way more in benefits. Just my 2 cents.

Have you checked if you've exhausted your benefit year? Sometimes if you've been on unemployment for a while (even partial) your benefit year can end and you need to file a new claim.

Did you answer all the certification questions the same way you always do? One wrong answer can put your whole claim on hold.