NY unemployment keeps sending overpayment waiver emails even though I submitted it months ago

yep, welcome to the wonderful world of NY unemployment bureaucracy hell. i've gotten the same email 3 times now over 7 months. Every time I call and speak with someone they say 'oh it's in the system don't worry' but then another email comes. I'd resubmit it and DOCUMENT EVERYTHING - take screenshots, record confirmation #s, etc.

After trying to get through to NY unemployment for 3 weeks with no luck, I finally found this service called Claimyr (claimyr.com) that literally changed everything for me. They called for me, waited through all the hold time, and then connected me to an actual agent when someone picked up. Talking to a real human got my overpayment waiver processed in one call and they even marked it in their system so I stopped getting those annoying emails. Best decision I made after weeks of frustration! They have a youtube video explaining how it works too: https://youtu.be/Rdqa1gKtxuE

OMG YES THIS IS HAPPENING TO ME TOO!!! I filed my waiver in October and they keep sending me emails saying I need to file it. I've resubmitted it THREE TIMES now and they still act like they never got it. The whole system is broken AF.

This is unfortunately a common issue with NYSDOL right now. Their system has been glitching when processing waiver forms, and many people are receiving duplicate requests. Here's what you should do: 1) Resubmit the waiver form and keep all new confirmation numbers 2) Send a secure message through your online account referencing both submission dates 3) Mail a physical copy of the waiver with copies of your previous confirmation to their Albany office 4) If possible, speak directly with an agent who can flag your account I've helped several people navigate this issue, and the most effective solution has been getting an actual person on the phone who can see your history. The fastest way I've found to reach someone is through claimyr.com - they wait on hold for you and connect you when an agent answers. Worth every penny when you're dealing with potential collections. Don't ignore these notices even if you've already submitted. The system isn't smart enough to recognize duplicates, and they will move forward with collection actions if they think you haven't responded.

just tell em to f*** off lol. they cant collect what u dont have 💀

I work for a legal aid office (not giving legal advice here) but we've seen a lot of these cases lately. NY unemployment's system underwent an update last year and it seems to have created issues with tracking waiver submissions. If you've already submitted once, document EVERYTHING, including dates, confirmation numbers, and screenshots. Then resubmit again with a cover letter explaining this is a duplicate submission due to their system error.

I've been dealing with ny unemployment for almost 2 years now trying to get overpayment issues fixed. their system is completely broken. It took me filing a complaint with my state representative's office to finally get traction. might be worth trying if you keep hitting walls.

This happened to me with ny unemployment but with regular certification forms - kept saying I never filed even though I had confirmation #s. Had to call them everyday for a week straight until I got someone who actually fixed it in the system. Ridiculous waste of time.

Call them!!!! Like seriously, calling is the only way to fix these things. Email and online submissions go into what I call the "digital void" where nobody actually sees them. I know its a pain but you gotta talk to a human who can actually look at your file and make notes.

am i the only one who thinks its crazy that we keep having to jump through these hoops? the government gave out all this money during the pandemic and now theyre scrambling to claw it back even from people who qualified. its like they want us to give up and just pay.

FYI - these waiver forms have an expiration date! Even if you submitted before, if theyre sending a new one, the old submission might not count anymore. The fine print says you have to reestablish your hardship every 6-12 months depending on the type of overpayment.

Have you tried checking your spam folder? Sometimes their confirmation emails go there and people think they never got confirmation. Just a thought.

fun fact: ny unemployment has over 400,000 backlogged cases of various issues according to a report i read last month. ur paperwork is probably sitting in a digital pile somewhere with thousands of others. the system is a dumpster fire.

I think there's a class action lawsuit brewing about this exact issue - the repeat requests for already submitted paperwork. Let me find the link... Here: https://www.classaction.org/news/ny-dept-of-labor-hit-with-class-action-over-allegedly-wrongful-unemployment-benefit-overpayment-notices

I had 6 seperate overpayment notices for a total of $7,655. Took me 3 months of fighting but finally got them waived after I could prove it was their mistake. Document EVERYTHING and dont give up!

This is a known issue their customer service reps are aware of but can't fix without supervisor intervention. The only way to resolve it is to speak directly with a tier 2 support person. Regular agents don't have access to the waiver submission database. Ask for a supervisor specifically when you call.