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Yuki Tanaka

How long do unemployment benefits take to process with NYS Department of Labor?

I submitted my initial unemployment claim through my.ny.gov about 10 days ago and I'm still waiting to hear anything back from NYS Department of Labor. My status just says 'claim filed' but nothing else. I lost my job at a retail store when they downsized and I really need to know when I can expect my first payment. Does anyone know the typical processing time for new claims? I've been doing my weekly certifications but I'm getting nervous about how long this is taking.

The NYS Department of Labor typically processes new unemployment claims within 1-2 weeks, but it can take longer if there are any issues that need review. Since you're still within that timeframe, I wouldn't worry too much yet. Make sure you keep filing your weekly claims even while waiting for approval - they'll backdate your payments if you're approved.

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Thanks for the info! Should I be worried that it doesn't show any specific issues or just that it's under review?

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mine took almost 3 weeks last year but that was because they had to verify my employment history with my previous employer

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If your claim goes into adjudication, that's when processing times can really stretch out. This happens when NYS Department of Labor needs to investigate something about your separation from work or verify information. You can check your my.ny.gov account for any messages or documents they might need from you. If you don't see any requests for additional info, then it's probably just moving through their normal review process.

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What exactly triggers adjudication? I'm worried mine might get stuck there too.

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Common reasons include disputes about why you left your job, questions about your work search efforts, or if your employer contests the claim. As long as you were laid off due to downsizing like you mentioned, that should be pretty straightforward.

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I've been trying to call NYS Department of Labor for weeks about my claim status and can never get through! The phone system is absolutely useless. Has anyone found a way to actually talk to a real person there?

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I had the same problem trying to reach someone at NYS Department of Labor about my adjudication issue. After weeks of busy signals and getting hung up on, I used this service called Claimyr that actually got me through to an agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was honestly a relief to finally talk to someone who could explain what was happening with my claim.

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Just want to add that you should definitely keep doing your weekly certifications even while waiting! I made the mistake of stopping when my claim was taking forever and it created a gap in my benefits that was a nightmare to fix.

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