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Emily Thompson

Can you collect unemployment if you are suspended without pay from work?

My employer suspended me without pay last week pending an investigation into some customer complaints. They said it could take 2-3 weeks to complete their review. I'm not sure if I can file for unemployment during this time since technically I still have a job, just not getting paid. Has anyone been in this situation before? Do I qualify for NYS Department of Labor benefits while suspended?

Yes, you can typically file for unemployment benefits during an unpaid suspension in New York. Since you're not receiving wages and are available for work, you meet the basic eligibility requirements. The key is that you're temporarily unemployed through no fault of your own during the suspension period.

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That's a relief! Do I need to mention the investigation when I file my weekly claims?

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Daniela Rossi

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I went through this exact situation last year. Filed my claim right away and got approved. Just make sure you're honest about the suspension when filling out your application. NYS Department of Labor will likely contact your employer to verify the details.

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Ryan Kim

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Did they ask you a lot of questions about why you were suspended?

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Daniela Rossi

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They asked basic questions during the phone interview but nothing too invasive. As long as you weren't suspended for misconduct, you should be fine.

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Zoe Walker

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Wait I'm confused... if you still technically have a job how can you get unemployment?? I thought you had to be actually fired or laid off

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Unemployment benefits cover situations where you're temporarily without work AND wages, even if you technically still have a job. Unpaid suspension qualifies as long as it's not due to misconduct on your part.

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Elijah Brown

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I had trouble reaching someone at NYS Department of Labor when I was in a similar situation. Kept getting busy signals and the online chat was useless. Someone here recommended claimyr.com and I was able to get through to an actual person who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier.

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Thanks for the tip! I'll check that out if I have trouble getting through to them.

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BE CAREFUL!! If the investigation finds you did something wrong you might have to pay back the benefits. I've seen this happen to people before where they got unemployment during suspension then had to repay everything when they got fired.

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That's only if the employer can prove misconduct occurred. If you're innocent or the suspension is for something minor, you shouldn't have to worry about repayment. Just be honest in your application.

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Natalie Chen

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File ASAP! There's usually a waiting week so the sooner you start the process the better. Even if you end up going back to work you can always close your claim.

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Diez Ellis

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I was in a similar situation about 6 months ago - suspended pending investigation for 3 weeks. I filed immediately and got approved. The key thing to remember is that you need to keep certifying weekly even if you think you might go back to work soon. NYS DOL told me that as long as you're not receiving wages and are available for work, you qualify. Just make sure you report any changes if/when you return to work. The whole process was actually pretty straightforward once I got through to someone at the department.

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Thanks for sharing your experience! That's really helpful to know. Did you have any issues when you went back to work after the investigation? I'm worried about the transition back and whether there are any special steps I need to take with NYS DOL when closing the claim.

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Norah Quay

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I'm currently going through something similar - suspended without pay for almost 2 weeks now while they investigate some workplace incident. I filed for unemployment right away after reading some of these responses and just got my approval letter yesterday! The application process asked about the reason for unemployment and I just selected "temporarily laid off" and explained the suspension in the comments section. They didn't give me any trouble about it. One thing I learned is to make sure you keep documenting everything from your employer about the suspension timeline in case NYS DOL needs more info later. Good luck with your situation Emily!

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Dmitry Ivanov

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Congrats on getting approved Norah! That's really encouraging to hear. I'm curious - did you have to do a phone interview or was it all handled online? Also, when you selected "temporarily laid off" did they ask for any additional documentation from your employer right away? I'm planning to file today and want to make sure I have everything ready. Thanks for the tip about documenting everything - I've been saving all the emails from my supervisor about the investigation timeline.

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@Norah Quay That s'great news about getting approved! I m'actually dealing with a similar timeline - been suspended for about a week and a half now. Did you run into any delays with the payment processing? I m'wondering if there are any differences in how quickly benefits start when you re'suspended versus completely laid off. Also really appreciate the advice about documentation - I ve'been keeping screenshots of all communication just in case.

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PixelPrincess

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I was suspended without pay about 8 months ago for 2 weeks while my company investigated some alleged policy violations. I filed for unemployment benefits immediately and was approved within a week. The NYS DOL representative I spoke with explained that unpaid suspension counts as temporary unemployment as long as you're available and actively seeking work (or waiting to return to your position). The most important thing is to be completely transparent about the suspension when filing - don't try to hide it or misrepresent the situation. I had to provide my employer's contact info and they did verify the suspension details. In my case, the investigation cleared me and I returned to work, so I just closed my claim when I got my first paycheck back. The whole experience was much less stressful than I expected once I understood the process. File as soon as possible since there's typically a waiting period before benefits begin.

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@PixelPrincess Thanks for sharing such a detailed breakdown of your experience! It's really reassuring to hear from someone who went through the exact same situation and had a positive outcome. I'm particularly glad you mentioned being transparent about the suspension - I was worried about how to explain it but it sounds like honesty really is the best approach. Quick question: when you say you had to provide your employer's contact info, did NYS DOL reach out to them right away or was it more of a verification step later in the process? I'm hoping to avoid any awkwardness with my employer while the investigation is still ongoing. Also, did you have any issues with the timing of closing your claim when you returned to work?

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I went through this exact situation about 3 months ago when I was suspended without pay pending a customer complaint investigation. Filed for unemployment immediately and was approved within about 10 days. The key things that helped me: 1) Be completely honest about the suspension on your application - don't try to hide it, 2) Select "temporarily laid off" as your reason and explain the suspension in the additional comments, 3) Keep all documentation from your employer about the suspension timeline, and 4) Continue certifying weekly even if you think you might return soon. NYS DOL contacted my employer to verify but it was just a routine confirmation call. The whole process was actually smoother than I expected. Since you're not receiving wages and are available for work, you definitely qualify. Don't wait to file - the sooner you start the better since there's usually a waiting period. Even if the investigation wraps up quickly and you return to work, you can easily close your claim once you start receiving paychecks again.

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Ella Lewis

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@Sara Hellquiem This is incredibly helpful, thank you so much for the detailed step-by-step breakdown! I really appreciate you mentioning the temporarily "laid off option" - I wasn t'sure how to categorize this situation. Your timeline of 10 days for approval gives me hope too. One quick question: when you say NYS DOL made a routine confirmation call to your employer, do you remember roughly when in the process that happened? I m'just trying to prepare mentally for what my employer might expect. Also, did you end up having to do a phone interview yourself or was everything handled through the online system? Thanks again for taking the time to share your experience - it s'exactly what I needed to hear right now!

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Ava Thompson

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I'm currently dealing with a very similar situation - been suspended without pay for about 5 days now while my employer investigates some workplace issues. Reading through all these experiences has been incredibly reassuring! I was really nervous about filing since I wasn't sure if suspension counted as being "unemployed" but it sounds like NYS DOL treats unpaid suspension the same as temporary layoffs. I'm planning to file my claim tomorrow morning and will definitely follow the advice here about being completely transparent and selecting "temporarily laid off" with a clear explanation in the comments. It's also really helpful to know that the employer verification calls are routine and not something to stress about. Thanks everyone for sharing your experiences - this community is such a great resource for navigating these confusing situations!

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Isabel Vega

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@Ava Thompson You re'absolutely right to file tomorrow! I just went through this process last month and the sooner you start, the better. One small tip that helped me - when you re'filling out the weekly certification, make sure you answer yes "to" being available for work even though you re'technically still employed. Since you re'not receiving wages and could theoretically accept other employment during the suspension, you meet that requirement. Also, keep a simple log of any communication with your employer about the investigation timeline - NYS DOL might ask for those details later. The whole community here has been so helpful with advice, and it really does work out! Good luck with your filing tomorrow.

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Keisha Taylor

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I'm going through something very similar right now - suspended without pay for 6 days while they investigate some customer service complaints. This thread has been incredibly helpful! I was hesitant to file because I wasn't sure if I qualified, but reading everyone's experiences has given me the confidence to move forward. It's clear that unpaid suspension does qualify for unemployment benefits in NY as long as you're honest about the situation. I'm planning to file this week and will follow all the great advice here - be transparent, select "temporarily laid off," document everything, and file ASAP to account for the waiting period. Thank you all for sharing your stories and creating such a supportive community for those of us navigating these stressful situations!

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@Keisha Taylor I m'so glad this thread has been helpful for you too! I was in almost the exact same boat a few weeks ago - suspended for customer complaints and totally unsure about filing. The advice here really works. Just wanted to add one small tip that helped me: when you file, make sure you have your employer s'full contact information ready HR (department phone number, address, etc. because) they ll'ask for it right in the application. Also, don t'be surprised if they ask you to estimate when you might return to work - just be honest that it depends on the investigation timeline. You re'making the right call filing this week. The peace of mind from having some income coming in while you wait for the investigation to conclude is worth it. Keep us posted on how it goes!

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Lauren Wood

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I just wanted to add my experience since I went through this exact situation about 4 months ago. I was suspended without pay for 2.5 weeks while my employer investigated some inventory discrepancies. Like many others here, I was initially hesitant to file because I thought you had to be completely terminated to qualify. But after talking to a NYS DOL representative, I learned that unpaid suspension absolutely qualifies you for benefits since you're not receiving wages and are available for work. The application process was straightforward - I selected "temporarily laid off" and explained the suspension situation in the comments section. They did contact my employer to verify, but it was just a quick confirmation call. I was approved within about a week and started receiving benefits. When the investigation concluded (I was cleared) and I returned to work, closing the claim was simple - I just reported my return date and first paycheck. My advice: file immediately, be completely honest, keep all documentation from your employer, and don't stress about the employer verification process. The system is designed to handle these situations and the staff are generally very helpful once you get through to them.

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