Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Just file NOW and stop overthinking it. The longer you wait the worse it gets. I know someone who waited 2 months and got absolutely nothing backdated.
I work for a local workforce development agency and I see this situation all the time. The key thing to understand is that NYS unemployment benefits are paid based on when you file your weekly certifications, not when you lost your job. So yes, you've likely lost those 3 weeks of benefits permanently. However, don't let that discourage you from filing immediately - you can still get benefits going forward. When you file your initial claim, be honest about the delay and explain that you were actively job searching. Sometimes they'll approve a week or two of backdating if you have documentation of your job search efforts during that period. The important thing now is to file today and then make sure you certify for benefits every single week going forward, even if you're still job hunting.
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Just to add - if you do decide to appeal, make sure you keep filing your weekly claims even during the appeal process. If you win the appeal, you'll get paid for those weeks. If you don't file, you lose those weeks forever even if the appeal goes in your favor.
I'm dealing with a similar situation right now and found out there are actually different types of disqualifications. For voluntary quit without good cause, it's what Zoe mentioned - you need to work and earn 10x your weekly benefit rate. But there's also a misconduct disqualification which has different rules. You should look at your determination letter carefully because it should specify which type you got. Also, definitely don't wait too long to appeal if you think you had good cause - that 30 day window goes by fast. I made the mistake of waiting and missed my chance.
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Just to update everyone on the latest processing times - NYSDOL's current reported average is: - Monetary Determination letters: 5-10 business days - First payment after certification: 10-14 business days (if no issues) - Regular weekly payments: 2-3 business days after certification These times have actually improved since last year when they were severely backlogged. The key factor that delays most claims is incomplete or inconsistent information between what you provided and what your employer reported.
That's really good to know, thank you. My employer and I are on good terms so hopefully there won't be any issues with the information matching up. I appreciate everyone's help!
Filed my claim about 10 days ago and just got my letter yesterday! The process was pretty similar to yours - phone rep was actually really helpful and walked me through everything. My first certification is this Sunday so fingers crossed the payment comes through smoothly. One thing I noticed is they sent me a separate letter about work search requirements that came a few days after the monetary determination letter, so don't be surprised if you get multiple pieces of mail. Also make sure to save all the confirmation numbers they give you during the phone call - I wrote mine down and it helped when I had to reference my claim later.
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If you're having trouble getting through to NYS Department of Labor to verify your benefit amount or have other questions about your claim, I had success using a service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck on hold for hours trying to reach someone about my adjudication issue, but this got me through in about 20 minutes.
Interesting, never heard of that before. Did they charge you anything for the service?
Yeah there's a fee but honestly it was worth it to actually talk to someone instead of sitting on hold all day. The NYS Department of Labor phone system is so overloaded.
The whole system is such a mess. They make it impossible to get straight answers about anything. I've been dealing with an overpayment notice for months and can't get anyone to explain why they think I owe money back. At least you're getting the max amount - that's something!
@Gabriel Ruiz That overpayment situation sounds really frustrating! Have you tried requesting a written explanation of the overpayment determination? Sometimes seeing it in writing makes it clearer what period they re'claiming you weren t'eligible for benefits. You might also want to check if you can request a hearing if you disagree with their decision. The appeals process can be confusing but it s'worth pursuing if you think they made an error.
Lauren Wood
just fyi the maximum went up to $504 this year so if you were making decent money you'll probably hit that cap. also remember you gotta pay taxes on unemployment benefits so factor that in when budgeting
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Isabella Ferreira
As someone who just went through this process, I can confirm what others have said about checking your wage history in my.ny.gov - that's the most reliable way to see exactly what the DOL is using for your calculation. One thing that caught me off guard was that they use your gross wages from your W-2, not your take-home pay. Also, if you had any significant raises or bonuses during your employment, those might have pushed one quarter higher than others, which would affect your weekly benefit amount. The 1/26th rule is straightforward once you identify your highest quarter correctly.
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