New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The system is so confusing! I thought it was based on your last job's pay but apparently it's this whole complicated formula. Why can't they just make it simple??

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One more tip - if you're close to the end of a quarter when you become unemployed, it might be worth waiting a few days to file if it means your base period will include higher wages from a more recent quarter. But generally, file as soon as you're unemployed since you can't get benefits for weeks before you file.

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That's really helpful context. I'll check my quarterly earnings to see if waiting would help or hurt me.

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totally feel you on this. unemployment was supposed to help me transition between jobs but instead its been nothing but stress and paperwork and waiting. at least when youre working you know money is coming in

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I understand the frustration, but remember that unemployment benefits exist because losing a job can be financially devastating. Even with the system's flaws, it's still better than having no safety net at all. Keep filing your weekly claims even during adjudication - if your claim gets approved, you'll receive back payments for all the weeks you were eligible.

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I am still filing weekly but it feels pointless when nothing is happening. How long can adjudication actually take?

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Legally there's no set time limit, but most adjudications resolve within 8-12 weeks. Complex cases can take longer. The key is making sure you've provided all requested documentation and continue following the process.

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THE WHOLE NYS DEPARTMENT OF LABOR SYSTEM IS A JOKE!!! I've been waiting 3 weeks for my payment after certifying and nobody can tell me why. The automated messages just say 'your claim is being processed' over and over. Meanwhile my rent is due and I can't even talk to a human being about it!

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that really sucks, have you checked if theres any action items in your online account? sometimes they need documents or verification

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Just want to add that after certification, if you're on standby status through your union, the process works a little differently. Your employer has to confirm your standby status each week too, so there's an extra step that can slow things down.

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If you're having trouble reaching someone at NYS Department of Labor to get a definitive answer about your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was really helpful when I couldn't get through the regular phone lines to ask about my eligibility questions.

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Thanks for the suggestion! I've been trying to call for days but keep getting the busy signal. I'll check out that video.

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Just wanted to add that you also can't be receiving certain other types of benefits while collecting UI. And if you quit your job voluntarily or got fired for misconduct, you won't qualify. But reduction in hours like yours usually counts as 'involuntary' so you should be good on that front.

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I'm in the same boat with highest unemployment in my area and getting anxious about when my claim will be approved. What if they're prioritizing other regions? What if there's not enough funding allocated to areas like ours? Should I be doing something else while I wait?

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NYS Department of Labor doesn't prioritize claims by geographic region or unemployment rates. Funding is distributed statewide, not by county unemployment levels. Just make sure you're filing your weekly claims even while your initial claim is pending.

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The whole system is overwhelmed everywhere regardless of local unemployment rates! I've been dealing with NYS Department of Labor for months and it's the same story - delays, busy phone lines, unclear status updates. Areas with highest unemployment probably just have more people calling the same overloaded system.

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exactly this ^

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