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I had such a hard time getting through to NYS Department of Labor during the last recession - their phone lines were constantly jammed. If you need to speak with someone about your claim, I recently discovered this service called Claimyr (claimyr.com) that actually gets you connected to agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.
THE WHOLE SYSTEM IS RIGGED ANYWAY!!! They make it impossible to reach anyone and then act surprised when people can't navigate their bureaucratic maze. These economic cycles just give them more excuses to deny claims and make people jump through hoops.
I was in a similar situation last year - went from freelancing to a full-time job. Had trouble getting through to NYS Department of Labor when I needed to check my eligibility after getting laid off 8 months later. Ended up using this service called Claimyr (claimyr.com) that helped me actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of trying to call myself.
I'm dealing with the opposite problem - I think I was supposed to be on standby status but somehow got put on regular UI and now they're making me do job searches even though my employer said I'll be called back in March. Has anyone had success getting NYS Department of Labor to switch your claim type after it's already been filed?
You can request a status change but you'll need documentation from your employer confirming the expected return date. Call the NYS Department of Labor phone line, though getting through can be really difficult with their high call volume.
I had this exact same issue last year! Couldn't get through to NYS Department of Labor for weeks. Someone on here recommended claimyr.com - it's a service that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was able to get my claim status fixed within a few days of using their service.
wait so if im on standby i dont have to look for jobs?? ive been doing the work search thing for 3 weeks thinking i had to
The whole system is such a pain honestly. I qualified for benefits but the adjudication process took forever and calling the NYS Department of Labor was impossible - always busy signals or getting disconnected. I ended up using this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of frustration trying to get answers about my claim status.
KaiEsmeralda
Make sure you file ASAP because there's a waiting period. And whatever you do, don't lie about anything on the application. NYS Department of Labor will verify everything with your employer and if there are discrepancies it can delay your claim for weeks while they do adjudication.
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Debra Bai
ugh filing unemployment is such a pain, the whole system is designed to make you give up. but you gotta do it if you want the money so just power through the confusing website
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Santiago Diaz
•It's really not that bad once you get started. The interface could be better but the process itself is pretty straightforward if you have your documents ready.
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