Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
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I got fed up with the phone system and used claimyr.com - had my issue resolved the same day after weeks of trying. Just sharing what worked for me - talking to an agent got my $ unlocked so fast. Their youtube explains how it works: https://youtu.be/Rdqa1gKtxuE
Yeah basically they use some automated system to call repeatedly and wait on hold, then when an agent picks up they call your phone and connect you. Way better than wasting your whole day dialing.
Thank you! I might try this tomorrow. At this point I'll try anything to get some answers.
I went through something similar last year - had to quit due to a medical condition and waited months with $0.00 showing. The key is getting proper medical documentation that clearly states your vaccine reaction made it impossible to continue working at that job. You'll also need to show you tried to work with your employer first (like requesting accommodations or medical leave). Once I finally got through to an agent with all my paperwork ready, they were able to approve my claim and I got all the back pay. The $0.00 definitely just means it's pending review, not denied. Don't give up - medical reasons CAN qualify for unemployment in NY, but you need to advocate for yourself and get that documentation submitted properly.
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I think I read somewhere that unemployment was supposed to go down this year but then some layoffs in tech happened? Not sure how accurate that was though. My cousin in Buffalo said their claim got extended somehow but I don't know if that's related to unemployment rates or something else entirely.
Regular unemployment benefits don't get extended based on state unemployment rates anymore. Your cousin might be thinking of a different program or possibly confused about their benefit year ending and starting a new claim.
I've been tracking the NYS Department of Labor data pretty closely since I started my claim in January. The unemployment rate has actually been trending slightly downward over the past few months - we're sitting around 3.9% as of the latest report. Processing times for weekly certifications have been consistent for me (usually processed within 2-3 days), so I don't think increased volume is really impacting the system right now. That said, I'd still recommend staying proactive with your job search regardless of the trends - the sooner you find something, the better, especially since we're heading into summer when some seasonal opportunities might open up.
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My sister waited 2 weeks after approval for her first payment, but that was because her last employer contested her claim. Once that was resolved the money came within 2 days. Did you leave your last job voluntarily? That can cause delays too.
I was laid off due to downsizing, so it wasn't voluntary. But I found the issue in my Message Center - they needed additional pay stubs that I didn't know they were asking for. Just submitted them!
Hope you get your payment soon! That Message Center trick saved me too - they really need to send email notifications for those requests. For future reference, you can also set up direct deposit if you haven't already, which makes payments arrive faster than waiting for a debit card. Once your documents are processed, you should see the payment within 3-5 business days. The system is definitely slow but at least you found the missing piece!
Thanks for the tip about direct deposit! I actually haven't set that up yet - I was just planning to use whatever default payment method they give you. Is it pretty straightforward to set up through the NY.gov portal? And does it really make that much of a difference in timing compared to the debit card option?
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Sometimes there are delays if they're reviewing something on your claim. Did you report any work hours or earnings this week? That can slow down processing.
No work hours to report, just the usual job search activities. Hopefully it's just the normal processing time then.
I've been getting mine pretty consistently on Thursdays when I certify on Tuesday. The NYS Department of Labor seems to process most payments mid-week. If you're still within that 2-3 business day window, you should be good. Just make sure you didn't miss any questions during certification that might flag your claim for review.
Connor Byrne
UPDATE: I finally got through to someone at DOL! Used the Claimyr service that was suggested here and it actually connected me to an agent within about 45 minutes. The agent told me my investigation was actually complete last week but there was a system flag preventing payment release. They cleared it manually and I should receive all 7 weeks of backpay within 3 business days! Thank you everyone for your help and suggestions during this stressful time.
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Malik Robinson
That's amazing news Connor! So glad you finally got through and got it resolved. This is exactly what I suspected might be happening - the investigation was done but stuck in their system. Your story gives me hope for others dealing with this nightmare. 7 weeks of backpay is going to be a huge relief! Thanks for updating us all, and definitely keep this thread in mind if anyone else runs into similar issues with NY DOL investigations.
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