New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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So glad to hear your payment came through! This is exactly why I always tell people to wait at least 3-4 business days before panicking. The NY unemployment system has been having intermittent delays all year, especially during peak certification periods. It's super stressful when you're counting on that money, but 9 times out of 10 it's just a processing delay rather than an actual problem with your claim. For future reference, payments can be delayed up to 72 hours from normal timing without it being considered an "issue" by DOL standards. Thanks for updating us - it helps other people in similar situations know they're not alone!

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This is really helpful to know! I'm new to unemployment and wasn't sure what's normal vs. what should trigger concern. The 72-hour delay guideline is good to keep in mind for the future. It's reassuring to hear this happens regularly and isn't usually a sign of a bigger problem. Thanks for sharing that perspective!

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This is such a common issue lately! I've been collecting unemployment for about 6 months now and I've noticed the payment timing has gotten really inconsistent. Sometimes it's Tuesday, sometimes Wednesday, and once it didn't come until Thursday. It's so nerve-wracking when you're relying on that money for basic expenses. The lack of communication from NYSDOL about delays is really frustrating - they should at least send an email or update their website when there are system-wide processing delays. Glad to see from the other comments that your payment finally came through! For anyone else reading this thread in a similar situation, it seems like waiting 3-4 business days is becoming the new normal before reaching out to customer service.

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Just checking back in - any updates? Did you ever receive a confirmation email or has your status changed from "Processing"?

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Thanks for checking! I actually just received an email confirmation about an hour ago - almost 24 hours after I submitted everything. The status in my account still says "Processing" but at least I know for sure they received everything before the deadline. Such a relief!

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Great news! This is the normal process flow. First the status changes to "Processing" in the system, then you get the email confirmation (usually within 24-48 hours), and then it moves to "Under Review" when an examiner is actively looking at your documents. After that, it will change to either "Approved" or they'll request additional information if needed. Glad everything worked out!

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That's such a relief to hear you got your confirmation email! I went through this exact same panic about 6 months ago. The waiting period after submitting documents is honestly the worst part of the whole unemployment process. At least now you know the system works, just very slowly. Hopefully your review goes smoothly and you get approved soon. Thanks for updating us - it helps other people who might be going through the same thing!

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You definitely should appeal this. Willful misconduct requires intent to harm the employer or deliberate disregard for their interests. Simple policy violations might not meet that standard depending on the circumstances. The appeal process gives you a chance to present your side and challenge their interpretation.

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This is good advice. I've seen plenty of willful misconduct determinations overturned on appeal when the employer couldn't prove actual intent or the violation wasn't severe enough.

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I work in employment law and see these cases regularly. The key thing to understand is that NYS Department of Labor defines willful misconduct more broadly than most people expect. It's not just criminal behavior - it includes any deliberate violation of reasonable employer rules after you've been given notice that the behavior needs to stop. Since you had two written warnings about phone use, they likely have a strong case. However, you should still appeal because sometimes the employer's documentation is inadequate or the policy wasn't clearly communicated. The worst that happens is you lose the appeal, but you might win if there are gaps in their evidence.

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yep file immediately, learned this the hard way

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Don't stress too much about the exact timeline - the key thing everyone here is saying is right: file ASAP! I just went through this process last month after getting laid off from my retail job. The online system at my.ny.gov is actually pretty user-friendly once you get started. Just make sure you have all your documents ready (Social Security card, ID, last employer's info, bank account details for direct deposit). The whole application took me about 25 minutes. And yes, you can file the day after your last day of work - don't wait! Every day you delay is money you're potentially losing since benefits start from when you file, not when you lost your job.

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Have you tried contacting your local state representative? Sometimes they can help push things through when you're stuck in bureaucratic limbo.

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That's a good idea. I was actually at my State Rep's office when I encountered this issue. Maybe I should follow up with them.

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Definitely follow up! They often have direct lines to the unemployment office and can advocate on your behalf. Good luck!

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I had this exact same problem a few months ago! Turns out the issue was that I was entering my mother's maiden name exactly as it appears on my birth certificate, but the system had it stored differently from when I first applied. Try checking any old paperwork from when you initially filed your claim - sometimes there are slight differences in spelling or formatting that you might not remember. Also, if your mother had multiple names (like a middle name or hyphenated name), try different combinations. The system can be really picky about these security questions. Hope this helps!

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