NYS Department of Labor fact finding interview scheduled - what should I expect?
Got a letter yesterday saying NYS Department of Labor wants to do a fact finding interview about my unemployment claim. I filed 6 weeks ago and everything seemed fine until last week when my weekly claim got flagged. The letter mentions they need to verify information about my last job but doesn't say much else. Has anyone been through one of these fact finding interviews? What kind of questions do they ask and how should I prepare? I'm really nervous because I need these benefits and don't want to mess anything up.
14 comments


Omar Hassan
Fact finding interviews are pretty standard when NYS Department of Labor needs to clarify details about your separation from work. They'll ask about why you left your job, any disciplinary issues, whether you quit or were fired, stuff like that. Bring any documentation you have - termination letter, emails, performance reviews. Be honest and direct in your answers. The whole process usually takes 15-30 minutes.
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Freya Pedersen
•Thank you! I was laid off so I have the layoff notice. Should I bring anything else like my final paystub or employee handbook?
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Chloe Anderson
had mine last month, they asked about my work schedule, if i had any warnings, and whether i was able to work. pretty straightforward but the interviewer was nice about it
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Diego Vargas
The fact finding interview is NYS Department of Labor's way of determining if you're eligible for benefits based on how your employment ended. If you were laid off due to lack of work, that's typically not disqualifying. However, if there were performance issues or misconduct involved, that could affect your claim. Make sure you understand exactly why you were separated and can explain it clearly. Also, double-check that all the information on your claim matches what actually happened.
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Freya Pedersen
•The layoff was definitely due to budget cuts - they let go 15 people in my department. I should be okay then right?
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CosmicCruiser
OMG I'm freaking out about mine too! They scheduled it for next week and I keep thinking about every little thing that happened at my last job. Did I call in sick too much? Was that one time I was late going to count against me? I can't afford to lose these benefits!!
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Omar Hassan
•Try not to overthink it. If you were laid off legitimately, attendance issues usually aren't relevant to the fact finding. Focus on the actual reason for separation.
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Anastasia Fedorov
Here's the deal - if you're having trouble getting through to NYS Department of Labor to ask questions before your interview, there's a service called Claimyr (claimyr.com) that can help you reach an actual agent. They have this demo video that shows how it works: https://youtu.be/qyftW-mnTNI. I used them when I couldn't get answers about my adjudication and actually got to talk to someone within a few hours instead of calling for days.
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Freya Pedersen
•That sounds helpful! I've been trying to call for more details but keep getting the busy signal.
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Sean Doyle
Just be prepared to wait. Mine was scheduled for 2pm and they didn't call until almost 4pm. Make sure you have a quiet place to take the call and your Social Security number ready because they verify your identity first.
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Zara Rashid
This whole fact finding thing is just another way for them to deny benefits to people who deserve them. I went through THREE of these interviews for one claim because they kept saying they needed more information. Each time I had to repeat the same story about being laid off. The system is broken.
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Chloe Anderson
•that sucks but most people only need one interview if they have their documentation ready
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Zoe Papadopoulos
I had my fact finding interview about 3 months ago when I was laid off from my marketing job. The interviewer was actually really professional and understanding. They asked me to walk through exactly what happened on my last day, whether I received any warnings beforehand, and if I had any documentation. Since you were laid off due to budget cuts, you should be in good shape - that's typically considered "no fault" separation. Just stick to the facts, don't volunteer extra information, and have that layoff notice handy. The whole thing took about 20 minutes for me and my benefits were approved a few days later. You've got this!
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Julian Paolo
•This is really reassuring to hear! I've been so worried about saying the wrong thing or not having enough documentation. It's good to know that layoffs due to budget cuts are usually straightforward. Did they ask you anything about your work performance or just focus on the circumstances of the layoff?
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