NYS Department of Labor fraud investigation started on my claim - how does this usually happen?
Got a letter yesterday saying NYS Department of Labor is investigating my unemployment claim for potential fraud. I'm completely shocked because I've been honest about everything. I reported all my part-time work, followed job search requirements, and never lied on any weekly claims. The letter doesn't explain what triggered this investigation. Has anyone else dealt with this? What are the most common reasons NYS Department of Labor flags claims for fraud review? I'm terrified they'll make me pay everything back even though I did nothing wrong.
17 comments


Nia Thompson
Fraud investigations can be triggered by several things - computer systems flag inconsistencies in work history, income reporting discrepancies, or sometimes just random audits. Most common issues I've seen are people not reporting cash work, claiming benefits while working full-time, or providing false separation reasons. Since you say you've been honest, it could be an employer dispute about your separation or a computer error matching your SSN to someone else's work records.
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Luca Esposito
•That makes sense about employer disputes. My last boss was pretty angry when I left and might have told NYS Department of Labor something different than what actually happened.
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Mateo Rodriguez
same thing happened to my cousin last year!!! turns out someone used her SSN to file a claim in another county. took months to clear up but she didnt have to pay anything back. the fraud unit is really backed up so be patient
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Luca Esposito
•Oh wow, identity theft never occurred to me. How did she prove it wasn't her filing the false claim?
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Mateo Rodriguez
•she had to get police report and send bank statements showing she was working during the weeks someone else claimed benefits
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GalaxyGuardian
Most fraud cases involve people working under the table while collecting benefits, not reporting freelance income, or lying about job searches. NYS Department of Labor also investigates when employers report that someone quit voluntarily but the person claimed they were laid off. Sometimes it's just data matching errors between different government databases that flag legitimate claims. You'll need to provide documentation to prove your case - keep all your job search logs, work records, and any communication with former employers.
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Luca Esposito
•I've kept detailed job search logs and have all my pay stubs from part-time work I reported. Should I send these right away or wait for them to ask?
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Aisha Abdullah
The system is SO broken. They investigate honest people while actual fraudsters get away with everything. I know someone who collected benefits for 6 months while working full-time cash jobs and never got caught, but here you are being harassed for following the rules. It's ridiculous.
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Ethan Wilson
•Unfortunately the computer systems are designed to catch patterns and sometimes flag legitimate claims. The good news is if you've been honest, you should be able to clear this up with proper documentation.
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Yuki Tanaka
I had trouble reaching anyone at NYS Department of Labor about my fraud investigation for weeks. Finally used a service called Claimyr (claimyr.com) that helped me get through to an actual agent who could explain what documentation they needed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process much less stressful once I could actually talk to someone who knew my case details.
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Luca Esposito
•Thanks for the tip! I've been trying to call for days with no luck. Did they charge you for getting through?
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Yuki Tanaka
•Yeah there's a fee but honestly worth it when you're dealing with something this serious. Much better than sitting on hold for hours every day.
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Carmen Diaz
ugh fraud investigations are the worst... took 8 weeks to resolve mine and they made me jump through so many hoops. make sure you respond to everything quickly or they'll assume you're guilty
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Chloe Boulanger
I went through a similar investigation last year and it was nerve-wracking, but it worked out fine since I had kept good records. In my case, it was triggered because my former employer initially reported that I was terminated for cause, but later changed it to a layoff after I provided documentation. The investigation took about 6 weeks total. My advice: gather everything now - pay stubs, bank statements, job search logs, any emails with employers about your separation. Also, if you haven't already, request a copy of your complete unemployment file from NYS DOL so you can see exactly what information they have. Most investigations of honest claimants get resolved favorably, it's just a slow process.
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Sayid Hassan
•This is really helpful advice, thank you! I didn't know I could request my complete file from NYS DOL - that's a great idea to see exactly what they're looking at. How did you go about requesting that file? Was there a specific form or did you just call them? Also, did the investigation affect your benefit payments while it was ongoing, or were you still able to collect weekly?
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Aisha Hussain
I went through this exact same thing about 8 months ago and it was terrifying at first, but it turned out to be a data matching error. In my case, NYS DOL's system flagged me because someone with a similar name and birth date had filed fraudulent claims in a different region. The investigation took about 10 weeks total, but I was able to continue receiving benefits during the process (though they put a hold on payments for about 2 weeks initially). My biggest recommendation is to be proactive - don't wait for them to contact you again. Start gathering all your documentation now: employment separation letters, pay stubs from any part-time work, your job search activity logs, and any correspondence with former employers. Also, consider filing a Freedom of Information Act request to get your complete unemployment file so you can see exactly what triggered the investigation. Most importantly, respond to every communication immediately and keep copies of everything you send them. The fraud unit investigators are actually pretty reasonable once you get to talk to them - they deal with real fraud cases daily, so they can usually tell when someone is being honest.
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Simon White
•This is exactly what I needed to hear - thank you for sharing your experience! It's reassuring to know that honest people do get through this process successfully. The data matching error possibility makes a lot of sense. I'm definitely going to start gathering all my documentation today and look into that FOIA request. Did you have to hire a lawyer or were you able to handle everything yourself? Also, when you say the investigators are reasonable once you talk to them, were you able to get through by phone or did most communication happen through mail?
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