NYS Department of Labor investigating unemployment fraud from 2020-2021 - what should I expect?
I just received a letter from NYS Department of Labor saying they're investigating potential fraud related to my unemployment benefits from 2020-2021. I legitimately filed for unemployment when my restaurant job was eliminated during the pandemic, but now they're asking for tons of documentation including bank statements, tax returns, and employment verification. The letter mentions they detected 'irregularities' but doesn't specify what. I'm honestly scared because I did everything correctly but I know there was a lot of fraud happening during that time period. Has anyone else gotten one of these investigation letters? What exactly are they looking for and how long does this process take?
13 comments


Sofia Gomez
These fraud investigations are happening to thousands of legitimate claimants right now. NYS Department of Labor is using new software to flag accounts that match certain patterns. Common triggers include multiple address changes, large benefit amounts, or certain banking patterns. Gather all your 2020-2021 employment records, W-2s, and any communication you had with NYS Department of Labor during that time. The investigation can take 3-6 months but responding quickly with complete documentation helps.
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Dylan Evans
•Thank you for the info. I did move twice during 2020 which might explain the address flag. Should I get a lawyer or can I handle this myself?
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StormChaser
same thing happened to me last year!! took 4 months to resolve but they eventually cleared me. the worst part was not being able to get anyone on the phone to explain what was happening
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Dylan Evans
•How did you finally get through to them? I've been trying to call for a week with no luck.
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Dmitry Petrov
•I used Claimyr.com to get through to a NYS Department of Labor agent when I had my fraud investigation. It's a service that calls for you until they reach someone - saved me hours of trying. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get answers about my case status.
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Ava Williams
The fraud investigations are mostly targeting people who received PUA or other pandemic benefits, but they're also reviewing regular UI claims. Key things they look for: identity verification issues, earnings reported incorrectly, working while claiming benefits, or claims filed from multiple states. Make sure you have documentation proving your identity, employment history, and that you met all requirements when filing.
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Miguel Castro
•Wait, I'm confused - what's the difference between regular UI and PUA? I thought unemployment was just unemployment??
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Ava Williams
•Regular UI is standard unemployment insurance for W-2 employees. PUA (Pandemic Unemployment Assistance) was a special program for self-employed, gig workers, and others who normally wouldn't qualify. PUA ended in 2021 but those claims are getting extra scrutiny now.
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Zainab Ibrahim
this whole fraud investigation thing is such BS!! they make it sound like everyone who got benefits during covid was cheating when most of us were just trying to survive. now they want every piece of paper from 4 years ago like we're criminals
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Connor O'Neill
•I get the frustration but the investigations are necessary. There really was massive fraud during the pandemic unfortunately.
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LunarEclipse
My sister went through this investigation last year and it turned out fine, just took forever. The key is responding to every request promptly and being completely honest about everything. They're mostly looking for people who filed fake claims or worked under the table while collecting benefits.
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Ryan Vasquez
I'm going through the exact same thing right now! Got my investigation letter about 3 weeks ago and I'm still gathering all the documents they requested. One thing that's been helpful is creating a timeline of everything that happened during my unemployment period - when I filed, when I received payments, any work I did, etc. Also keep copies of everything you send them because they sometimes claim they never received documents. The waiting is the worst part but from what I'm reading here it sounds like most legitimate claims get cleared eventually. Stay strong and don't let the process intimidate you if you know you did everything right!
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Rajan Walker
•This is really helpful advice about creating a timeline! I hadn't thought of that but it makes total sense to organize everything chronologically. Did you use any specific format or just write it all out? Also, you mentioned they sometimes claim they never received documents - should I send everything certified mail or is there a better way to track submissions? Really appreciate hearing from someone going through the same thing right now.
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