Just want to add that even if you think you have good cause, there's no guarantee NYS Department of Labor will see it the same way. The adjudication process can be really subjective and you might end up fighting it for months. Make sure you have a backup plan for income if your claim gets denied initially.

Another thing to consider is that even with good cause, you'll need to meet all the other eligibility requirements too. You'll still need to be actively searching for work, available for full-time employment, and meet the monetary requirements based on your earnings history. With your hours already cut to 15/week, make sure you've earned enough in your base period to qualify for benefits. You can check your wage history on the NYS Department of Labor website before making any decisions.

Anyone else notice that unemployment is literally IMPOSSIBLE to contact but they somehow manage to find you within seconds if they think you owe them money? 🤡

Thank you SO much for sharing this! I've been stuck in pending status for 6 weeks now and was starting to lose hope. I had no idea contacting state representatives was even an option. Just looked up my assemblyperson and state senator - planning to reach out to both offices first thing Monday morning. It's crazy that we have to jump through all these hoops just to get the benefits we're entitled to, but I'm grateful there's actually a way that works. Fingers crossed I get the same results you did!

UPDATE: I finally got this resolved! For anyone with similar problems, here's what worked: 1. I used Claimyr to get through to NYSDOL (took 1.5 hours instead of endless busy signals) 2. The agent connected me with their special ID.me support team 3. They found that my identity was linked to an old account created when I briefly looked into unemployment in 2023 but never completed an application 4. They unlinked my ID from the old account and reset my verification status 5. I had to go through ID.me verification again, but this time it worked perfectly Thank you everyone for your help! I should receive all my back payments within 3-5 business days.

Wow, what a journey! I'm dealing with a similar ID.me nightmare right now - been waiting 3 weeks for any kind of response from them. Your post gives me hope that there's actually a way through this mess. I had no idea about the Claimyr service or that NYSDOL has a special ID.me support team. Question for anyone who's been through this - when you finally get verified, do they automatically process all your missed weekly certifications, or do you have to go back and manually certify for each week you missed? I'm worried about losing weeks of benefits because of their broken system. Thanks Logan for sharing your resolution steps - I'm going to try the Claimyr route tomorrow!

Wait, so if you're injured and can't work, you can't get unemployment? That seems backwards to me. I thought unemployment was for when you lose your job and need income support.

@Zoe Dimitriou I went through almost the exact same situation two years ago when I tore my ACL in a skiing accident. Like others have mentioned, regular unemployment won't work since you can't meet the "able and available" requirement with medical restrictions. But NY State Disability Benefits was a lifesaver for me! The application process through wcb.ny.gov was pretty straightforward - you'll need your medical records showing the injury and work restrictions. One tip: make sure your doctor is specific about the dates you're unable to work, as that affects your benefit period. The payments aren't as much as unemployment would be (it's a percentage of your wages), but it definitely helps bridge the gap while you recover. I'd also suggest applying as soon as possible since there's typically a waiting period before benefits start.

Just went through this exact situation last month! Got let go during my 90-day probation at a retail job and was able to reopen my claim no problem. The key things that helped me: 1. I stopped certifying the week I started work (super important!) 2. When I got terminated, I immediately went online and reopened my claim 3. Had to do a phone interview where they asked about why I was let go - just be honest 4. They asked for my start/end dates and final pay info Since it was just "not a good fit" and not misconduct, they approved me to continue with my remaining benefits. The whole process took about 2 weeks from reopening to getting my first payment back. Pro tip: if you need to talk to someone, don't waste time calling - use one of those callback services. Worth every penny to avoid the hold times!

Been in a similar spot before - the good news is you can definitely return to your remaining benefits if things don't work out during probation. Just make sure you're documenting everything from day one at the new job (emails, performance feedback, etc.) in case you need it later. And definitely stop certifying for benefits the moment you start working! That's crucial. If you do get let go, you can reopen your claim online pretty easily as long as it wasn't for misconduct. The probation period thing actually works in your favor since most terminations during that time are just "not a good fit" rather than misconduct.