New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
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Just went through this myself! Got my first payment exactly 3 weeks after filing. The key is making sure you certify for benefits every week even during the waiting period.

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I'm in a similar situation - filed my claim 10 days ago after being laid off from my marketing job. The uncertainty is really tough, especially with monthly expenses coming up. From what I've read on the DOL website, they recommend calling if your claim has been pending for more than 4 weeks, but getting through on the phone seems nearly impossible. Has anyone had luck with the online chat feature during business hours?

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I tried the online chat feature twice last week and both times it said "all agents are busy" and disconnected me after waiting 45 minutes. The phone lines are definitely brutal - I've called probably 20 times and only got through once, but they were actually really helpful when I did reach someone. They explained that marketing job layoffs sometimes trigger additional verification since it's a field with a lot of contract work mixed in. Maybe try calling right when they open at 8am? That seems to be when most people have success.

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Just file online and see what happens. The worst they can do is deny it and then you can appeal if needed.

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I went through this same situation last year - filed a new claim about 8 months after my previous one ended. The key thing is having enough work history between claims like others mentioned. When you file online at labor.ny.gov, the system will automatically check if you meet the wage requirements. If you worked full-time at your new job for several months, you should be fine. Just make sure to have your employment dates and wage information ready when you apply. The whole process was pretty straightforward for me once I had all the documentation together.

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@aa19e8277c27 That's really reassuring to hear it went smoothly for you! I'm in almost the exact same boat - my previous claim ended about 7 months ago and I just got laid off again last week. I've been stressing about whether there would be complications, but it sounds like as long as I have my W-2 and pay stubs from the job I just lost, the system should handle everything automatically. Did you get your first payment pretty quickly after filing, or was there still the usual waiting week?

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@aa19e8277c27 Thanks for the detailed info! I'm also wondering about the timing - when you filed your new claim, did it create a completely separate benefit year or did it somehow connect to your previous claim history? I want to make sure I understand how the system tracks multiple claims when I go to file.

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Just to add - even though you don't pay into it directly, you do 'earn' unemployment benefits by working and having your employer pay those taxes on your behalf. So you're still building up eligibility even without direct contributions from your paycheck.

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That's a good point. I always wondered how the system worked since we don't pay in directly but still earn benefits.

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This thread is really helpful! I'm new to NY from California and was worried I was missing something when I didn't see UI deductions. It's actually kind of nice that we don't have that extra deduction from our paychecks here. Does anyone know roughly what percentage employers pay? Just curious how the funding works on their end.

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I always certify on Wednesday afternoons around 2-3pm and never have any problems. Most people probably do it on weekends so weekdays are way better

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I usually certify on Tuesday evenings around 7-8pm and it's been pretty smooth. The system seems less congested then compared to Sunday mornings. One tip I learned is to have all your work search information ready beforehand - employer names, contact info, dates you applied, etc. It makes the whole process much faster and reduces the chance of timing out while you're looking up information.

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That's a great tip about having all the work search info ready beforehand! I learned that the hard way after getting kicked out of the system twice while scrambling to find employer contact details. Now I keep a spreadsheet with all my applications so I can just reference it quickly during certification.

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Just adding my 2 cents - definitely keep track of EVERYTHING. Job applications, networking events, career fairs, even informational interviews can count as job contacts. The more detailed your records the better. I made a simple spreadsheet with dates, company names, contact methods, and follow-up actions. NYS Department of Labor wants to see that you're making genuine efforts to find work.

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@Amara Chukwu - Since you worked for 2 years at the same job, you should definitely qualify for the full 26 weeks of benefits in New York. Your cousin and neighbor were both partially right - it is typically 26 weeks (about 6 months), but it does depend on your work history during the "base period" which is usually the first 4 of the last 5 completed calendar quarters before you filed your claim. The key things to remember: file your weekly claims on time every week, keep detailed records of at least 3 job search activities per week (applications, networking, interviews, etc.), and be available for work. Don't stress too much about the paperwork - it becomes routine after the first few weeks. You've got this!

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