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If you're having trouble getting through to file your claim online, I had success using Claimyr to connect with a NYS Department of Labor agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours or getting disconnected.
Just wanted to add some reassurance here - I went through this exact situation last year when my company had layoffs. My manager also made comments about how filing would "hurt the company," but I filed anyway because I needed the benefits. Nothing happened to me in terms of references or retaliation. In fact, when I contacted them months later for a reference for a new job, they were completely professional about it. The reality is that most employers understand layoffs happen and unemployment is part of the deal. The good employers won't hold it against you, and the bad ones... well, you probably don't want their reference anyway! You paid into this system through your work, so don't let anyone guilt you out of using it when you legitimately need it.
This is really helpful to hear from someone who actually went through it! I was definitely worried about burning bridges, but you're right - if they're good employers they'll understand, and if they're not then maybe their reference wouldn't be worth much anyway. Thanks for sharing your experience, it makes me feel a lot more confident about filing.
I just went through the same situation a few months ago! My employer also tried to make me feel guilty about filing, saying it would "cost the company money." But here's what I learned - they've already been paying unemployment insurance taxes on your wages the entire time you worked there. When you file, you're not taking money directly from them or causing them to get fined. Their tax rate might go up slightly in the future based on their claims history, but that's literally how insurance works. You worked there for 3 years and got laid off due to budget cuts - that's exactly what unemployment benefits are designed for! Don't let them manipulate you into not filing when you have every legal right to these benefits. I was worried about references too, but when I needed one later, my former employer was completely professional about it. The good news is that NY law actually prohibits employers from retaliating against you for filing a legitimate unemployment claim. File your claim and don't feel guilty about it. You earned those benefits!
ugh the whole system is so confusing!! why cant they just make it simple instead of having all these random rules that nobody understands
One thing that catches a lot of people off guard is the earnings disqualification. If you work part-time while collecting benefits, you need to report ALL earnings - even cash payments or gig work. If you earn more than your weekly benefit amount, you won't get any UI payment that week. And if you don't report earnings accurately, that's considered fraud which can disqualify you permanently. I learned this the hard way when I did some freelance work and didn't think a small payment mattered.
If you're having trouble reaching NYS Department of Labor by phone to ask about your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helpful when you need to discuss complex eligibility questions like this.
Just wanted to share another option to consider - check if you're eligible for any workforce development programs through your local One-Stop Career Center while you're between benefit periods. Some programs offer training stipends or other support that might help bridge the gap. You can find your local center through the NYS Department of Labor website. Also, make sure you're still certifying for benefits weekly even if you think you might not qualify - sometimes there are processing delays and you don't want to miss out if you are actually eligible.
This is really helpful advice about the One-Stop Career Centers! I didn't know about the training stipends. Quick question - do you know if participating in these workforce development programs affects your ability to file a future unemployment claim? Like if I do a training program, will those wages count toward establishing a new benefit year?
Freya Christensen
One thing to add - make sure you keep all your unemployment documentation (award letter, payment records, etc.) even after you return to work. I learned this the hard way when I had to file taxes the following year and couldn't find my 1099-G form. The IRS considers unemployment benefits taxable income, so you'll need those records come tax season. Also, if you ever need to apply for certain benefits or loans in the future, having that employment gap documented properly can be helpful.
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NeonNebula
•Great advice about keeping the documentation! I just went through tax season and almost panicked when I couldn't find my 1099-G at first. The NYSDOL website lets you download a copy if you lose it, but it's definitely easier to just keep everything organized from the start. Also worth noting that some states don't tax unemployment benefits but NY does, so you'll want to set aside some money for that tax bill if you haven't been having taxes withheld from your weekly benefits.
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Zoe Kyriakidou
Just wanted to add something that hasn't been mentioned yet - if you're planning to return to the same employer you were laid off from, make sure they haven't changed their payroll or HR systems while you were out. I returned to my old job last year and spent my first week dealing with new login credentials, updated direct deposit forms, and a completely different benefits enrollment system. It's worth reaching out to HR a few days before your start date to confirm what you need to bring and if there are any new onboarding requirements. Nothing worse than showing up on your first day back and not being able to access your email or systems!
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