New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This whole system is ridiculous. They fire people for something that's LEGAL and then deny them benefits when they need help the most. Meanwhile corporations get bailouts left and right. Sorry you're dealing with this OP.

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I feel you on the frustration but employers still have the right to maintain drug-free workplaces, especially in jobs involving heavy machinery or safety concerns.

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Hey Oliver, I went through something similar about a year ago. Got fired from my retail job for failing a pre-employment drug screen (long story). NYS Department of Labor initially denied my claim, but here's what I learned: document everything about your termination. Get a copy of your employee handbook if you can, save any emails or texts about the drug test, and write down exactly what happened and when. Even if they deny you initially, the appeals process is where you have a real chance to present your case. I ended up getting benefits after my appeal because I could show inconsistencies in how my employer handled the situation. Don't give up before you even try - you might be surprised. Good luck!

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Don't overthink it! FUTA is just background stuff that makes the whole unemployment system possible. Keep filing your weeklies and doing your job searches and you'll be fine.

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Thanks everyone for clarifying this! I was getting anxious about all these federal acronyms but it sounds like FUTA is just part of the system that makes our benefits possible in the first place. Good to know I can focus on what I'm already doing - my weekly certifications and job search activities. The NYS Department of Labor portal can be overwhelming with all the different terms and requirements, so it's reassuring to hear from others who've navigated this successfully.

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Unfortunately the timing issue aside, even if you could file, unemployment requires that you be able and available for work immediately. If you were dealing with health issues that prevented you from working, that could also be a disqualifying factor. NYS Department of Labor is pretty strict about the able and available requirement. Glad to hear you're feeling better now though!

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I'm really sorry to hear about your situation. Unfortunately, everyone here is correct about the timing issue - 2 years is definitely well beyond the filing window for unemployment benefits in New York. The system is designed for people who file shortly after job separation. However, since you mentioned your health has improved and you're looking to get back into the workforce, I'd suggest reaching out to your local One-Stop Career Center (part of the American Job Center network). They often have programs specifically for people who've been out of work for extended periods and can help with job training, resume assistance, and connecting you with employers. You might also want to check if you qualify for SNAP benefits or other assistance programs while you're job searching. Don't give up - there are resources available even if unemployment isn't an option at this point.

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UPDATE: I got an official letter in my online inbox today confirming I've been enrolled in Extended Benefits! It explained the additional work search requirements (5 activities per week) and confirmed I'm eligible for 13 more weeks. Thanks everyone for your help with this confusing situation!

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That's awesome! I just checked and I got the same letter. Such a relief to know it wasn't a mistake!

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Excellent! Make sure to comply with those increased work search requirements. Glad you received official confirmation.

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Congratulations on getting the official confirmation! This whole thread has been super helpful for those of us dealing with the same confusing situation. I'm still waiting for my letter but feeling much more confident about continuing to certify after reading everyone's experiences. The 5 work search activities requirement is definitely something I need to adjust to - I've been doing the minimum 3 for regular UI. Does anyone have tips for good work search activities that count toward the requirement? I want to make sure I'm documenting the right types of activities.

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Great question! I've been doing the enhanced work search requirements for a few weeks now and here's what I've found works well: online job applications (with confirmation emails), networking calls/emails to contacts in your field, attending virtual job fairs or career workshops, reaching out to staffing agencies, and LinkedIn networking messages. The key is keeping detailed records - I save screenshots of applications, note contact names and dates for networking activities, and keep confirmation emails. The NY DOL website has a good work search activity log you can use to track everything. Just make sure each activity is legitimate and job-related!

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NYS DOL email: August 8 benefits delayed due to "system event" - payment promised within 48 hours, anyone else affected?

Just received an email from NYS Department of Labor today saying there was some kind of system problem that caused a delay in payments for the week ending August 8 for some claimants. The email states: "An unforeseen system event has caused a specific delay in benefits for the week ending August 8 for some claimants. This particular issue on your claim is being resolved. If you certified earlier this week for last week's benefits and you were otherwise eligible, those benefits will be released within 48 business hours from today." They're saying the benefits will be released within 48 business hours from today, but I'm getting nervous because I really need that money for rent. The email mentioned if I don't see benefits released on my online account on Monday, August 16, to call the Telephone Claims Center at 888-209-8124 and an agent will assist me. The email also stated: "If you are still unemployed and seeking benefits for this week, you can and should certify beginning Sunday, August 15. These benefits should not be delayed." Has anyone else gotten this message or experiencing delayed payments? This is the first time I've had an issue since I started collecting in July. The email mentioned an "unforeseen system event" whatever that means... anyone know what's going on? The header of the email shows "WE ARE YOUR DOL" and it's signed "NEW YORK STATE" at the bottom.

After dealing with this mess for days, I just want to say that you might wanna check out claimyr.com if you're tired of the hold times. I found it on reddit last month when I had a different issue. Talking to an actual human at DOL got my payment processed right away, worth every penny.

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Never heard of this before. Does it actually work?

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Yeah it does! They call for you and when they get a real person they call you to connect. Saved me hours of frustration.

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Just wanted to give everyone an update - I finally got my payment this morning! It showed up in my bank account around 6am even though the DOL website still shows "processing." So definitely keep checking your actual bank accounts, not just the website. Hopefully everyone else starts seeing theirs come through soon. Thanks to everyone who shared tips and info, this community is seriously a lifesaver when dealing with DOL issues 🙏

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