New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amara Nnamani

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CALL THEM!!! Seriously, sitting around waiting won't fix it. My claim was stuck for 3 months until I finally got through. Use claimyr.com if u keep getting the busy signal

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This!! had same issue, one phone call fixed everything

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Hey NebulaNova! I went through almost the exact same thing last year - approved in July but didn't see a penny until November. Turns out there was an identity verification issue they never told me about. Here's what finally worked for me: 1. Log into your account and check if there's any pending correspondence or questionnaires 2. Look for any "eligibility review" notices 3. Make sure your direct deposit info is correct 4. Call the claims center early morning (like 8:01 AM sharp) The good news is YES you'll get all your backpay once they resolve whatever's holding it up. I got like $2,800 dropped into my account all at once. Keep certifying every week no matter what - that's super important for getting your full backpay. Don't give up, you're not alone in this! 💪

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just be honest about everything! i got in trouble once for not reporting some cash work i did and had to pay back benefits plus penalties. not worth it

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Just wanted to add my experience - I've been doing part-time work while on unemployment for about 6 months now. You definitely don't need to call ahead, just report everything accurately on your weekly certification. Make sure you have your pay stubs ready when you file because you'll need to enter your gross earnings (before taxes). The system is pretty straightforward once you get used to it. One tip: file your weekly claim as soon as possible after your benefit week ends to avoid any delays in processing.

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Michael Adams

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I'm dealing with something similar right now - down to my last week of benefits with months left until my BYE date. From what I've researched and heard from others here, it sounds like we're basically stuck until either we qualify for a new claim (which requires significant work history since filing) or wait until the BYE date. Has anyone had success with getting temporary assistance programs to bridge the gap? I'm worried about the time it takes to get approved for things like SNAP and rental assistance. Also wondering if there are any local programs in NYC specifically that might help during this transition period. Really appreciate everyone sharing their experiences - this whole system is so confusing and stressful when you're already dealing with job search anxiety!

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Liam McGuire

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I'm in NYC too and went through this exact situation a few months ago. For SNAP, the application process took about 2 weeks from submission to approval, but you can get expedited processing if you qualify (basically if your income is super low and you have less than $150 in resources). For rental assistance, look into ERAP (Emergency Rental Assistance Program) - they're still processing applications and it can cover past due rent. Also check with 311 for local emergency assistance programs. Some community organizations in the boroughs have emergency food pantries and utility assistance that don't require the same waiting periods as government programs. The Human Resources Administration also has a Cash Assistance program that might bridge the gap, though the application process can be lengthy. Start applying for everything NOW while you still have that last week of benefits coming in. Don't wait until you're completely out of money!

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I'm in a very similar boat - just got down to my last 2 weeks of benefits and my BYE date isn't until June. Reading through all these responses has been super helpful, especially about the 10x weekly benefit rule for qualifying for a new claim early. One thing I wanted to add that I learned from my local workforce development center: if you do have some work history since filing but aren't sure if it's enough to qualify, DON'T guess! They told me that filing a new claim when you don't actually qualify can create a mess in the system that takes forever to untangle. Also, for anyone in a similar situation - I started the SNAP application process last week and they have an online pre-screening tool that gives you an idea if you'll qualify and for how much. It at least helps with planning while you wait for the full application to process. This whole system really needs to be clearer about what happens when you exhaust days before your BYE date. It's stressful enough being unemployed without having to decode all this bureaucracy! 😤

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Yuki Sato

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Other qualifying separations include being fired for reasons other than misconduct, layoffs, plant closures, or leaving due to domestic violence. The key is proving you didn't quit without good cause. Your hour reduction sounds like it would qualify but be prepared for them to contact your employer during the investigation.

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Luca Ferrari

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Will my employer try to fight the claim? I'm worried they'll say I could have stayed with the reduced hours.

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Yuki Sato

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Employers can contest claims but hour reduction cases are usually pretty clear cut. If you can show the reduction made the job economically unviable, that's good cause. Keep records of your living expenses to show 15 hours wasn't sustainable.

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Chloe Harris

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I went through this exact situation last year with NYS Department of Labor. A reduction from 40 to 15 hours is definitely substantial enough to qualify as good cause for leaving - that's over a 60% cut in your income! When you file your claim, make sure to select "reduction in hours/wages" as your reason for separation. The department will likely schedule a phone interview to get more details about your situation. Be prepared to explain that the reduced hours made it impossible to meet your basic living expenses and that your employer couldn't provide a timeline for when hours would be restored. I'd also recommend documenting any job search efforts you made while still employed at reduced hours, as this shows you tried to mitigate the situation before leaving.

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This is really helpful advice! I didn't realize there was a specific "reduction in hours/wages" option when filing. Should I wait to hear back from the phone interview before starting to look for new work, or can I job search while my claim is being processed? I want to make sure I'm following all the requirements correctly.

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NeonNebula

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wait so if my benefit year ends but i still have money left in my balance i lose that money? that seems wrong

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Amina Diallo

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If your benefit year expires, yes, any remaining balance is lost. That's why it's important to understand both your weekly limit (26 weeks) and your benefit year end date.

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I'm in the exact same boat right now! Filed in March too and getting really anxious about when this all ends. From what I'm reading here, it sounds like I need to log into my.ny.gov and check my remaining balance and benefit year end date. Has anyone here had luck with the extended benefits programs that sometimes kick in during high unemployment periods, or is that not a thing in NY right now? Also @CosmicCowboy - definitely keep track of your job search activities because they can audit that stuff even if you're still within your 26 weeks.

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Thanks for the heads up about the job search audit! I've been keeping records but wasn't sure how strict they are about it. As for extended benefits, from what I've heard those federal extensions aren't available right now - they only kick in during really bad economic times or when unemployment rates hit certain thresholds. Sounds like we're both in the same stressful situation of watching the clock tick down on our 26 weeks.

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