The NYS Department of Labor phone system is impossible to get through to ask these kinds of questions. I've been trying for weeks to clarify my own eligibility issues. If you need to actually talk to someone, I found this service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

I'm in a similar boat with my freelance graphic design work. The whole system is set up for traditional employees and leaves us entrepreneurs hanging. It's frustrating because we pay plenty of other taxes but can't access these safety nets when we need them most.

One thing to remember is that if you don't qualify for a new regular UI claim, you might still be eligible for extended benefits depending on the unemployment rate. But those programs come and go, so check with NYS Department of Labor when you file.

I'm in a similar situation - my benefits are ending soon too. From what I've researched, you can file immediately when your benefit year ends, but the key thing is whether you've earned enough wages since your last claim started. NYS Department of Labor looks at your "base period" which is typically the first 4 of the last 5 completed calendar quarters. If you only worked part-time or sporadically during your claim, your new benefit amount might be significantly lower. I'd suggest gathering all your wage statements from any work you did during your claim period before you apply - you'll need those to show your earnings.

ugh the whole system is so complicated!! why cant they just make it simple instead of having different rules for everything

@Anastasia Sokolov I made the same mistake initially! Even though we "earned" the right to unemployment benefits by working and paying into the system, the IRS and most agencies classify the actual benefit payments as unearned income because you're not actively working while receiving them. You might want to go back and correct any forms where you listed it as earned income - it could affect your eligibility for certain programs or cause issues with tax filings. The logic is that earned income comes from current work activity, while unearned income includes things like unemployment benefits, Social Security, pensions, etc.

I'm going through the exact same thing right now! Filed my claim on September 30th and got those two letters within the first week, but it's been radio silence since then. The waiting is absolutely killing me - I keep refreshing my payment history page hoping something will magically appear. Reading through everyone's experiences here is both reassuring and terrifying at the same time. It sounds like 3-4 weeks is the new normal, which means I've still got another week or two to go. Has anyone had luck calling early in the morning or later in the evening to get through to someone?

I'm in a similar situation - filed September 22nd and got those same initial letters but nothing since! The waiting is so nerve-wracking, especially when you're trying to budget with no idea when payments will actually start. I've been keeping detailed notes of all my certification dates and checking the payment history obsessively. One tip I found helpful: I set up text alerts through my bank so I'll know immediately if any deposits come through. Also been screenshotting everything in case I need proof later. It's frustrating that there's no clear timeline or status updates, but reading everyone's experiences here makes me feel less alone in this process. Fingers crossed we all see some movement soon!

Have you considered talking to a lawyer about workplace harassment first? Sometimes threatening legal action can improve the situation without you having to quit.

I went through something similar about 6 months ago. The key thing NYS Department of Labor looks for is whether you made "reasonable efforts" to resolve the situation before quitting. In my case, I had to show that I complained to HR in writing, requested a transfer, and documented specific incidents with dates and witness names. I also had to prove that the working conditions were "so intolerable that a reasonable person would have been compelled to resign." It's a high bar, but not impossible if you build a solid paper trail. Start documenting everything now - emails, incidents, witnesses, and any attempts you make to address the issues through proper channels. Good luck!