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If you're having trouble reaching the NYS Department of Labor to ask questions about the appeal process, there's a service called Claimyr (claimyr.com) that can help you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when my employer appealed and I needed to understand the hearing procedures.
Just a heads up - you can also set up quarterly estimated tax payments if you think you'll be on unemployment again this year. That way you won't get hit with a huge bill next tax season.
For what it's worth, I went through this exact same situation two years ago. I was terrified about owing a huge amount, but it ended up being manageable. If you can't pay the full amount when you file, the IRS has payment plan options available. Don't let the stress keep you from filing on time though - there are penalties for filing late that are worse than just owing money. Also, if you're still job searching, consider having taxes withheld from any future unemployment benefits to avoid this situation again.
Try certifying really early in the morning like 5 or 6 AM when fewer people are online. That's what I do and never have problems.
I'm having the same issue! Been trying since 8am and keep getting timeout errors. What's frustrating is that I can see my claim status and payment history just fine, but the moment I click on weekly certification the whole thing crashes. I tried using my phone's mobile data instead of wifi in case it was a connection issue on my end, but no luck. Really hoping this gets fixed soon because I can't afford to miss this week either.
The whole system is designed to push people into taking crappy jobs so they can get you off the unemployment rolls. They'll tell you it's about 'suitable work' but really they just want to save money. Document everything and know your rights.
I'm new to this community and just started collecting unemployment myself after being laid off from my marketing job. This is really helpful information - I had no idea about the 80% rule for the first 13 weeks! I'm saving this thread because I'm sure I'll need to reference it. Quick question though - when you document job offers you decline, what's the best way to do that? Should I keep emails, write down details, or is there a specific form NYS DOL wants us to use? Thanks for sharing your experience!
Raj Gupta
Same thing happened to my neighbor last year, employer fought it but she still got her benefits after like a month delay. The adjudication process just takes longer when they contest but if you were really laid off you'll be fine.
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Everett Tutum
Don't let your employer intimidate you! I went through this exact situation 6 months ago when my company did layoffs. They tried to contest my claim saying I was fired for "performance issues" but I had all my performance reviews showing I was meeting expectations. NYS Department of Labor saw right through it during the adjudication process. The whole thing took about 5 weeks instead of the usual 2-3 weeks, but I got approved and even received back pay for the delayed period. Keep all your documentation ready and don't stress too much - if it was truly a layoff, you have strong grounds for approval.
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Mateo Lopez
•That's really encouraging to hear! The back pay part is especially good to know - I was worried I'd lose money even if I eventually got approved. Did you have to do anything special during those 5 weeks while waiting, or just keep filing your weekly claims as normal?
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