New York Unemployment

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Ask the community...

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This whole thread is incredibly helpful! I'm in a similar boat - applied mid-January and have been stuck in limbo ever since. Reading through everyone's experiences, it sounds like the January system update really did cause a lot of processing issues that aren't being communicated properly to applicants. I'm definitely going to try the technical support line trick (888-209-8124, press 1, 9, 2) tomorrow morning based on StarSailor's success. It's crazy that we have to use workarounds just to reach someone about benefits we're entitled to, but at least there are ways to get through if you know the right approach. Has anyone else who applied in January had success with this method? Would love to hear more data points since it seems like those January applications are all having similar delays.

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I can add another data point! I applied on January 18th and was stuck for almost 3 weeks with the same "submitted" status. Used the technical support line trick last Thursday morning around 8am and got through after about 30 minutes on hold. Turns out my employer had submitted conflicting information about my last day of work, which was holding everything up. The rep was able to flag it for review and I got approved 2 days later. The January system update definitely seems to have caused a lot of these communication glitches where issues aren't properly notifying applicants. Really glad this thread exists because I never would have known about that technical support line workaround otherwise!

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Wow, reading through this entire thread has been so helpful! I just applied for NY unemployment last week and was already starting to panic about potential delays. Seeing StarSailor's successful resolution and all the tips shared here gives me hope that there are actual solutions if issues come up. The technical support line trick (888-209-8124, press 1, 9, 2) seems like pure gold - I'm bookmarking this thread just for that. It's ridiculous that we need these workarounds, but I'm grateful people are sharing what actually works. For anyone still struggling: it sounds like the January system update caused a lot of hidden processing issues that don't show proper notifications. Don't give up! The combination of early morning calls and that tech support line bypass seems to be the winning strategy based on multiple success stories here. Thanks to everyone who shared their experiences - this community knowledge is invaluable when the official system is so broken!

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Hope things work out better than you expect! Sometimes those early job jitters turn out to be nothing. But good that you're thinking ahead about your options.

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You might also want to check if your current employer has any kind of employee assistance program or HR department you could talk to about your concerns. Sometimes what feels like criticism early on is just part of the learning curve, and having an honest conversation about expectations could help ease your stress. But it's definitely smart to know your options - and like others mentioned, your previous work history should definitely count toward your base period eligibility if worst comes to worst.

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That's really good advice about talking to HR or an EAP program. I've been so focused on worrying about getting fired that I haven't thought about actually addressing the situation directly. Maybe I should schedule a meeting with my supervisor to get clearer feedback on what specific areas I need to improve instead of just stressing about the vague comments. Thanks for the perspective - it's helpful to remember that not every critical comment means I'm about to get let go.

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wait what about if you get fired for being late too much? asking for a friend lol

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Chronic tardiness could be considered misconduct depending on the circumstances. NYS Department of Labor looks at whether you had warnings, if there were valid reasons for lateness, and if you made efforts to improve. Each case gets reviewed individually.

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Just went through this process myself! For the hostile work environment situation, document everything you can - emails, texts, any HR complaints you filed, witness contacts, etc. NYS considers constructive dismissal (being forced to quit due to intolerable conditions) as potentially qualifying for benefits, but the burden of proof is on you. I'd recommend filing anyway and letting them make the determination rather than assuming you won't qualify. The worst they can do is deny it, and you can always appeal with more documentation. Also keep in mind that even if initially denied, many people win on appeal once they can present their case more thoroughly.

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This is really helpful advice! I'm curious about the appeal process - how long did it take for you to get a decision on your appeal? And did you need to get a lawyer or were you able to handle it yourself? I'm worried about the time gap between filing and actually receiving benefits if I have to go through an appeal.

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I'm new to unemployment benefits and just started seeing "payment progress" on my claim status too. Reading through these responses is really helpful! It's reassuring to know this is actually a positive sign that everything is moving along normally. The NYS system can be pretty confusing when you're not familiar with all the different status messages they use.

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I totally understand that confusion! When I first started getting benefits, every new status message would make me panic thinking something went wrong. The NYS system definitely could be more user-friendly with clearer explanations of what each status means. At least now we know "payment progress" is actually good news - it means your claim passed all their checks and the money is on its way!

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I've been getting unemployment benefits for about 3 months now and "payment progress" has become pretty routine for me. It usually shows up for about a day or two after I certify my weekly claim, then switches to "released" and I get the deposit within another day. I think they added this status to help people track where their payment is in the process instead of just wondering why it's taking a few days. Much better than the old system where you'd just have to wait and hope everything went through okay!

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That's really helpful to know! I'm still pretty new to this whole process and wasn't sure what to expect with the timing. It's good to hear that "payment progress" is just part of their normal workflow now. Sounds like they've definitely improved the system from what it used to be. Thanks for sharing your experience with the timeline - knowing it usually takes just a couple days from "payment progress" to actually getting the deposit makes me feel much more confident about the process.

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Just file online and see what happens. My neighbor worked at a church and got benefits last year so it's definitely possible.

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I went through this exact situation with my sister who worked at a synagogue. The key thing is that under the CARES Act and subsequent legislation, religious organizations that previously opted out of unemployment insurance can now have their employees covered under certain circumstances. Your wife should definitely file through the NYS Department of Labor website - don't let the church discourage you from trying. When she files, she should list her employment accurately and let the system determine eligibility. The worst case is they deny it, but many religious workers have been successfully approved. Make sure she has all her pay stubs and employment documentation ready when she applies.

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