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- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Yes, they occasionally pause intake on certain platforms when volume gets too high. If Twitter isn't accepting messages, try Facebook messenger next, then LinkedIn, and lastly Instagram. They tend to monitor these platforms in that order of priority based on what we've observed.
This gives me hope! I've been stuck in limbo for 7 weeks now with a PUA eligibility issue. Every time I call, I either get disconnected after 2+ hours on hold or get transferred to someone who says they can't help with my specific problem. I'm definitely going to try messaging them on Twitter today. Quick question - when you got the callback, were you able to speak to someone who could actually access your file and make changes, or was it more of a preliminary screening call?
The person who called me was actually able to access my file and see the full history of my case! They couldn't make all the changes needed on the spot (some required supervisor approval), but they were definitely more knowledgeable than the regular call center staff. They could see exactly what was holding up my claim and explained the specific steps that needed to happen next. Much more helpful than the generic "we'll look into it" responses I'd been getting. For a PUA eligibility issue like yours, they should be able to at least tell you exactly what documentation or verification they need. Good luck with the Twitter message!
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The general rule is file the day after your last day of work or as soon as you know you'll be unemployed. For layoffs with advance notice, you can sometimes file before your last day if you have a specific end date. But in most cases like yours where you're already separated, file immediately. The my.ny.gov system will walk you through everything step by step.
I went through this exact same confusion when I lost my job last year! The key thing to remember is that your benefit year starts from when you file, not when you became unemployed. Since you're already 5 days past your last work day, definitely file today - don't wait any longer. I made the mistake of overthinking it and lost a whole week of potential benefits. The online system at my.ny.gov is actually pretty straightforward once you get started. Just have your Social Security number, driver's license, and employment history ready. The sooner you file, the sooner your waiting week starts counting down. Good luck!
Thanks for sharing your experience! I'm definitely going to file today - you're right about not overthinking it. Quick question though - when you say the waiting week starts counting down, does that mean I'll still have to wait a full week from when I file before getting any payments? Or since I've already been unemployed for 5 days, would that count toward the waiting period?
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Based on what you've described, there are several potential causes for this delay: 1. Identity verification issues - very common in 2025 with the new security protocols 2. Employer response delays - they have 10 business days to respond to claims 3. Wage discrepancy investigation 4. Prior claim issues that need resolution 5. Work search documentation gaps Here's what you should do: 1. Request to speak specifically with a claims examiner, not just a general rep 2. Ask for the specific issue code on your account (they can see this) 3. Request a supervisor if they won't provide details 4. Mention Section 590.1 of NY Labor Law which requires prompt payment of benefits 5. Submit a message through your online account specifically requesting claim status detail The fact that you received a monetary determination is actually positive - it means you're financially eligible. The hold-up is likely related to one of the non-monetary eligibility factors.
Thank you! This is incredibly helpful. I didn't know about Section 590.1 - I'll definitely mention that. And you're right, I've been talking to general reps who probably can't see the details. I'll insist on speaking to a claims examiner or supervisor next time.
You're welcome! One more tip: when you call, try to reach them early in the morning (right when they open) or later in the afternoon (around 3:30-4:00pm). The wait times are usually shorter, and you're more likely to get connected to senior staff who can actually resolve issues rather than just provide status updates.
Any updates on your situation? Were you able to get through and find out what's happening with your claim?
Finally got some answers! I ended up using Claimyr like you suggested and got through to someone in about 8 minutes. Turns out there was an employer verification issue AND an identity verification problem. My former employer had 10 days to respond but never did, and instead of moving forward, my claim just sat there. The agent pushed it through manually and said I should receive payment within 3-5 business days. THANK YOU all for your help - would have been completely lost without this forum!
That's amazing news! So glad you finally got some answers and that Claimyr worked for you too. It's ridiculous that your claim was just sitting there because your employer didn't respond - they should have automatic procedures to move these forward after the 10-day deadline. At least now you know what was wrong and have a timeline for payment. Hopefully your backpay comes through quickly!
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To answer your follow-up question - you don't need to provide LLC documentation to NYS Department of Labor unless they specifically request it during an audit or investigation. The important thing is accurate weekly reporting. If your business starts generating income, even $1, report it. If you work on business activities during a week you're claiming benefits, report those hours.
Got it, transparency is key. I think I'll file the LLC paperwork but hold off on any actual business activities until I know more about the rules.
I went through this exact situation last year and want to share what I learned. You can absolutely form an LLC while collecting unemployment - I did it and had no issues. The key is understanding the difference between forming the LLC (which is just legal paperwork) and actually operating the business. NYS Department of Labor doesn't care about the paperwork part, but once you start doing any work activities for the business, you need to report it on your weekly claims. My advice: file the LLC if you want to get that step done, but be very careful about any business activities until you're ready to potentially transition off unemployment. Also, keep detailed records of everything - dates, hours worked, any income, etc. The documentation saved me when I had questions later.
This is really helpful, thank you! I'm curious about one thing - when you say "be very careful about any business activities," what exactly counts as business activity? Like if I just research competitors online or brainstorm ideas, does that need to be reported? I want to make sure I understand where the line is between planning and actual work that needs to be documented.
Freya Larsen
I've been through this exact same situation with Chime and NY unemployment backpay. In my experience, once it shows "released" in the NYSDOL system, you're usually looking at 12-24 hours max with Chime. They're one of the fastest banks for unemployment deposits. The key thing to remember is that "released" means NY has sent the payment, but it still has to process through the banking system. If it's been released since noon today like you mentioned, I'd expect to see it in your Chime account by tomorrow morning. Chime will send you a notification as soon as it hits, so you don't have to keep refreshing your balance constantly. Stay patient - it's coming!
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Amun-Ra Azra
•This is really reassuring to hear from someone who's been through the same thing! I'm in a similar boat - my NY unemployment backpay shows as released yesterday evening around 6pm and I'm using Chime too. Based on what you and others have shared, it sounds like I should see it by tonight or tomorrow morning. The notification feature is great because like you said, constantly refreshing gets exhausting. Thanks for sharing your timeline - it helps manage expectations when you're stressed about needing the money!
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Justin Evans
I'm new to this community and currently dealing with the same waiting game! My NY unemployment backpay was marked as "released" this morning around 9am and I also bank with Chime. Reading through everyone's experiences here is really helpful - it sounds like most people see their deposits within 12-24 hours once it shows released. I'm trying to stay patient but it's hard when you really need the money. Has anyone noticed if the time of day it gets released affects when it actually deposits? Like if it's released in the morning vs afternoon?
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Isabella Ferreira
•Welcome to the community! From what I've seen in this thread and my own experience, the timing of when it's released can definitely make a difference. If your payment was released at 9am this morning, that's actually really good timing - you'll likely see it hit your Chime account sometime this evening or early tomorrow morning. Releases that happen earlier in the day tend to process faster than late afternoon releases. Since you're new here, just wanted to mention that Chime is pretty reliable for unemployment deposits compared to traditional banks. Keep an eye out for that push notification!
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