New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The pandemic programs ending was such a mess. So many people got cut off suddenly and didn't understand why. At least now the system is back to normal operations but it's still a pain to navigate sometimes.

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I remember the confusion back in 2021 when those programs ended. A lot of people didn't realize the cutoff was so abrupt. Your brother might want to check if he qualifies for regular NY unemployment instead - the eligibility requirements are different but if he recently lost a job he might still have options. The NYS Department of Labor website has a good eligibility checker tool that can help determine if someone qualifies for current benefits.

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wait i thought you had to be unemployed for like 2 weeks before filing?? this is confusing lol

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No, you're thinking of the waiting week which happens after you file. You can and should file immediately after your last day of work.

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One more tip - when you file online, make sure to keep screenshots or print out your confirmation page with your claim number. The NYS DOL system sometimes has issues and having that proof can be really helpful if there are any problems later. Also, set up direct deposit right away if possible - it's much faster than waiting for paper checks in the mail. The whole process can feel overwhelming but once you get your first payment it gets much easier to manage.

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My cousin had the same worry but her immigration lawyer told her to definitely file for unemployment since she earned it. She's been collecting for 4 months now with no immigration issues. Don't let fear keep you from getting benefits you're entitled to!

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I completely understand your anxiety about this - it's such a scary situation when you're worried about your immigration status! But everyone here is absolutely right. I went through this exact same worry when I was laid off during my green card process. Unemployment insurance is NOT considered public charge because it's an earned benefit - you literally paid for this insurance through your payroll deductions. The USCIS policy manual specifically excludes unemployment compensation from public charge considerations. I collected UI for about 8 months and it had zero impact on my immigration case. Don't let fear prevent you from accessing benefits you earned and deserve! File your claim with NYS Department of Labor - you paid into this system and you're entitled to these benefits.

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Just wanted to add that you should register ASAP because some people have had their claims held up for not completing the work registration requirement on time. Better safe than sorry with NYS Department of Labor - they're pretty strict about following all the rules.

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I went through this process a few months ago and want to add that the work registration on jobs.labor.ny.gov also requires you to upload a resume. Make sure your resume is in a common format like PDF or Word doc - I had issues with other formats being rejected. Also, once you're registered, you can actually use job applications through their portal as part of your required 3 weekly job search activities, so it does serve a dual purpose. The key is doing it within that first week like Rachel mentioned - NYS Department of Labor is really strict about the timeline.

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Thanks for the detailed info about the resume upload! I'm just starting this process and wondering - do they review the resume you upload or is it mainly just to have something on file? Also, when you mention using their job portal applications as part of the 3 weekly activities, does that mean I should focus on applying through their system rather than company websites directly?

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I'm new to filing unemployment claims and this recall date question has been stressing me out too! Reading through everyone's responses is so helpful - it seems like the consensus is that if your employer didn't give you a specific return date when they laid you off, then leaving it blank is the right approach. I was laid off from my restaurant job in January and my manager just said "we're closing this location indefinitely" with no mention of any recall date. Based on what everyone is sharing here, I feel much more confident about leaving that field blank on my weekly certifications. It's such a relief to find this community where people share their actual experiences with the NYS Department of Labor system!

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Welcome to the community! I'm also relatively new to filing unemployment and had the exact same stress about this recall date question. It's amazing how much clearer everything becomes when you read through everyone's real experiences. Your restaurant situation sounds very similar to what others have described - when employers say "indefinitely" or don't give any specific timeframe, that's a clear indicator there's no recall date to report. I've found this community incredibly helpful for navigating all these confusing NYS Department of Labor requirements. Don't hesitate to ask if you run into other questions during your weekly certifications!

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I went through this same confusion when I was first filing! The recall date field really threw me off too. What I learned is that if your employer didn't give you a specific date when they expect to call you back, then you simply don't have a recall date to enter. Since your employer laid you off in December without mentioning any specific return date, leaving it blank is absolutely the correct approach. I was worried about the same thing - making a mistake that would mess up my benefits - but the NYS Department of Labor system is designed to handle these situations where there genuinely is no recall date. You're being honest about your actual circumstances, which is exactly what they want. I've been filing weekly certifications for several months now with that field blank (similar permanent layoff situation) and have never had any issues with my claims.

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