New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Your former employer is probably getting nervous about their experience rating, but that's not your problem to worry about! The system is designed so that employers who lay off workers contribute more to the fund - it's basically an incentive for them to maintain stable employment. You earned those benefits through your work history and you have every right to collect them as long as you're eligible. Don't let them make you feel guilty about using a safety net you paid into. Just keep doing your weekly certifications and job search requirements, and you'll be fine.

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This is really helpful context! I didn't realize the experience rating system was basically designed to discourage layoffs. It makes sense that employers would get charged more if they're frequently letting people go. I feel much better knowing this is how the system is supposed to work and I shouldn't feel bad about collecting benefits I earned.

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Just want to add that in New York, your maximum benefit duration is typically 26 weeks, but this can be extended during high unemployment periods. Your employer's quarterly UI tax contributions are based on their "reserve ratio" - basically how much they've paid in versus how much has been paid out for their former employees' claims. So yes, your claim affects their future rates, but that's exactly how the system is designed to work. The whole point is that employers who frequently lay off workers should contribute more to support the safety net. Don't let them guilt you into thinking you're doing something wrong by collecting benefits you legitimately earned!

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The unemployment system is so frustrating!! They make it seem like once you quit you're automatically screwed but there are definitely exceptions. I know someone who quit because their boss was making racist comments and they got approved after the investigation. Just be really detailed about WHY you had to leave when you file.

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I went through something similar about 6 months ago. The key thing I learned is that NYS DOL really does look at each case individually when it comes to voluntary quits. Mental health issues caused by a toxic work environment can definitely qualify as good cause, but you need to be prepared to explain how you tried to address the problems first. Did you talk to HR, your supervisor, or document any incidents? Even if you don't have tons of written evidence, they'll still review your case. I'd recommend filing the claim and being very thorough in explaining the timeline of events that led to your decision to leave. The worst they can do is deny it, but you might be surprised - and you can always appeal if needed.

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This is really encouraging to hear from someone who actually went through the process recently. I'm curious - how long did it take for them to make a decision on your case after you filed? And did you end up needing to do a phone interview or anything like that to explain your situation in more detail?

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Make sure you're also staying current on your disability insurance payments if you have employees. That's separate from unemployment tax but also goes through NYS Department of Labor reporting.

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For what it's worth, I just went through this process myself as a new business owner. The key is to make sure you register for your employer account first if you haven't already - you'll need your Federal EIN and some basic business info. Once you're in the system, the quarterly deadlines are April 30, July 31, October 31, and January 31. Don't wait until the last minute because the system tends to be slower on due dates. Also keep good records of all your payments - the confirmation numbers are important if there are any disputes later.

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This is super helpful! I didn't realize the system could be slower on due dates - that's a great tip. Do you know if there's any grace period if you submit on time but the payment doesn't process until the next day due to system issues?

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Just wanted to update - mine finally got approved after 11 business days. Didn't get any notification though, just had to keep checking my account. Once it cleared, my first payment showed up 3 days later. Hang in there!

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I'm going through the exact same thing right now - filed 10 days ago and still stuck on identity verification. It's so frustrating not having any clear timeline or way to check the status beyond just logging in repeatedly. Has anyone tried contacting their local assembly member's office? I heard sometimes they can help expedite these cases, but not sure if that actually works for identity verification delays.

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I haven't tried contacting my assembly member yet, but that's actually a really good idea! I'm at the 2-week mark now and getting pretty anxious about when this will get resolved. Did you end up reaching out to yours? I'm wondering if they have any pull with NYS Department of Labor or if it's just another dead end like calling the regular phone line.

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I actually did reach out to my assembly member's office last week when I hit the 3-week mark with no progress. They have a constituent services team that can submit inquiries to state agencies on your behalf. They told me it usually takes them 5-7 business days to get a response from NYS Department of Labor about specific cases. Haven't heard back yet, but at least it felt like doing *something* instead of just waiting helplessly. Worth a shot if you're getting desperate!

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Just wanted to add that if your claim goes into adjudication for any reason, the timeline can be much longer. Mine was in adjudication for 6 weeks because they needed to review why I left my previous job. Make sure all your information is accurate when you file because any discrepancies can trigger additional review.

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I'm going through this same process right now and it's so stressful not knowing when that first payment will come! Based on what I'm reading here, it sounds like 2-3 weeks is typical if everything goes smoothly. @Connor O'Neill - since you filed last Thursday and already did your first weekly claim on Sunday, you're doing everything right. The "claim filed" status is normal at this stage. I'd give it another week or two before getting too worried. In the meantime, maybe look into local food banks or assistance programs to help stretch your savings while you wait. Hang in there!

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@CosmicCowboy thanks for the encouraging words! You're right about looking into assistance programs - I hadn't thought of that. Do you know if there are any specific NYC food banks or programs that are good for people waiting on unemployment? Also curious what your timeline has been like so far with your claim?

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