This would definitely good info thanks for the Post I've been going nuts wondering why the page keeps timing out now I know good luck everyone

Just wanted to add another tip that worked for me - if you're getting the "session expired" error, don't close the browser completely. Instead, open a new tab and go back to the unemployment site. Sometimes your session is still active and you can pick up where you left off. Also, I noticed that having multiple tabs open to the same site can cause issues, so try to keep it to just one tab. Hope this helps someone!

FINAL UPDATE: All the backpay hit my account this morning! Six weeks of benefits all at once. Such a relief after all this stress. Thanks to everyone who provided advice. If anyone else is experiencing this "benefits ended" error, definitely get on the phone with them - it's the only way to get it fixed.

Congrats on getting it resolved! This is such a helpful thread for anyone dealing with similar issues. The fact that this is happening to "quite a few people" due to a recent system update is really concerning though. NY DOL should be proactively notifying people about this bug and fixing it automatically rather than making everyone jump through hoops to get their rightful benefits. For anyone else reading this with the same problem, the key takeaways seem to be: 1. Check your payment history for the specific error code ("Benefit Year Ended" in this case) 2. You MUST speak to a claims specialist - the online system can't fix this 3. Consider using a callback service if you can't get through normally 4. Document everything and request all backpay when it gets resolved Thanks for sharing your experience and updates - it's going to help a lot of people!

The whole system is broken anyway. They make it so complicated on purpose to discourage people from applying. I worked seasonal landscaping and it took them 6 weeks to process my claim even though everything was straightforward.

Just wanted to add that timing matters when you file. I worked at a summer camp and made the mistake of waiting until my savings ran out before applying. You should file as soon as you're laid off because benefits can be backdated but there are limits. Also, keep all your paperwork from your employer about the layoff - sometimes they'll ask for documentation about whether it was truly a seasonal layoff or if there were performance issues. The process isn't as scary as it seems, just make sure you're honest about your job search efforts when you file your weekly claims.

Quick update for anyone following this thread - I had my second interview today and it went fine. The rep explained that they're doing more frequent checks on new claims in 2025. She said I should expect one more check in about 6 weeks, and if everything continues to look good, they'll switch me to their quarterly verification schedule. She also gave me some helpful tips about using their new job match system that I didn't know about before. So while these calls are annoying, this one was actually somewhat useful. Thanks everyone for your input and advice!

As someone who just started collecting unemployment in NY this year, this thread has been incredibly helpful! I was getting worried about my upcoming second interview but now I understand it's just part of their new 2025 verification process. It's frustrating they don't explain this upfront when you first apply - would save a lot of anxiety if they just told new claimants "expect 2-3 verification calls in your first 8 weeks." Has anyone here tried appealing or asking to reduce the frequency of these calls? Or do we just have to deal with it as part of the new system?

New York's unemployment benefit amount is not affected by how many dependents you have. Some states do provide dependent allowances, but NY isn't one of them. Your weekly benefit amount is calculated based on your earnings during your base period (roughly the first four of the last five completed calendar quarters before you filed your claim).

Hey Aurora! I went through this exact same anxiety when I was approaching my 26-week limit last year. Just wanted to add that while you're waiting to hear back from the career center, you might also want to look into SNAP benefits if you haven't already - they can help bridge the gap with food costs if your unemployment does run out. Also, some local churches and community organizations have emergency assistance programs that can help with utilities or rent for a month or two while you're job searching. It's not ideal, but having a backup plan really helped ease my stress during those final weeks. Good luck with everything!