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- Call the correct department
- Redial until on hold
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- Give you free callbacks if the DETR drops your call
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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I just went through this exact situation last month! Here's what finally worked for me: I called the DETR number (702-486-0350) at exactly 7:58 AM and kept hitting redial. It took about 30 tries but I finally got in the queue. When I got through, the rep was able to see that my account had been automatically locked due to "suspicious activity" (which was just me trying to reset my password too many times). She unlocked it immediately and helped me set up a new password over the phone. Pro tip: Have your SSN, driver's license number, and last employer info ready. Also, if the phone route doesn't work, definitely try the JobConnect office like others mentioned - my friend had success there too. The key is persistence and having all your docs ready. Don't give up, you'll get through eventually!
This is incredibly helpful! I had no idea that trying to reset your password too many times could trigger an automatic lock - that explains so much about what happened to my account. The 7:58 AM calling strategy with multiple redials seems to be the common theme from everyone who's actually gotten through. I'm definitely going to try this tomorrow morning with all my documents ready. It's good to know that once you actually reach someone, they can fix it pretty quickly. Thanks for sharing the specific phone number too - I wasn't sure I had the right one. Fingers crossed this works for me! 🤞
I went through this exact same nightmare about 6 months ago and it was absolutely maddening! What finally worked for me was a two-pronged approach: First, I visited my local Assembly member's office and filed a constituent services request - they actually have staff who can contact DETR directly on your behalf. Second, I found that calling the main DETR line at 8:00 AM sharp while ALSO having someone else call the employer hotline (775-684-0350) at the same time increased my chances of getting through somewhere. It sounds crazy but we tag-teamed it and got connected within 20 minutes. Once I finally talked to someone, they told me my account had been flagged for "potential fraud" just because I'd moved recently and my address didn't match perfectly. They cleared it up in about 5 minutes once I verified my info. The system is broken but don't lose hope - keep trying multiple approaches and you'll eventually break through! Also document everything in case you need to escalate further.
Wow, the constituent services approach is brilliant! I never would have thought to contact my Assembly member's office for help with DETR issues. That's such a smart way to get someone with actual authority to intervene on your behalf. The tag-team calling strategy is also genius - having two people call different numbers simultaneously to increase the odds. I'm definitely going to try both of these approaches. It's ridiculous that your account got flagged just for moving, but at least it shows how quickly they can actually fix things once you get the right person on the phone. Thanks for sharing such detailed and creative solutions! @Michael Green do you remember roughly how long it took for the Assembly member s'office to follow up with DETR after you filed the request?
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I just wanted to jump in and share my recent experience since I see a lot of great advice here! I was in the exact same boat as you @c6513c4cb9d1 - couldn't get through on the phone for weeks. What ended up working for me was actually going through my local Assembly member's office. I filled out their constituent services form online explaining my situation, and they have a direct contact at DETR who handles these cases. Within a week, someone from unemployment called me directly to process my backdating request. I know it sounds too good to be true, but it's worth a shot! You can usually find the constituent services page on your Assembly member's website. Also, make sure you have all your dates and documentation ready because once you finally get through, they'll want everything right then and there. Don't lose hope - there are multiple ways to get this resolved! 💪
Wow, going through your Assembly member's office is such a smart move! I had no idea they had constituent services that could help with unemployment issues. That direct DETR contact sounds like a game changer - way better than trying to navigate the phone maze. Thanks for sharing this tip @e1d626d161e2! I'm definitely going to look up my Assembly member's website and try this route. It's so encouraging to hear about all these different approaches that actually work. Sometimes you just need to find the right door to knock on! 🚪✨
I'm in a similar situation and feeling really overwhelmed by all this bureaucracy! Reading through everyone's advice here is giving me hope though. I think I'm going to try a multi-pronged approach - starting with calling right at 8am like @CosmicCommander suggested, while also reaching out to my Assembly member's office like @e1d626d161e2 mentioned. That constituent services route sounds promising since it bypasses the phone nightmare entirely. I'm also going to start documenting every attempt I make from now on. Thanks everyone for sharing your experiences - it really helps to know we're not alone in this struggle! 🙏
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I'm dealing with the same exact issue! Filed my claim about 2 weeks ago and got that "please call" message. I've been trying literally every day, multiple times a day, and nothing. The busy signal is soul-crushing at this point. I saw some people mentioning trying right when they open - what time do they actually open? I've been calling around 9am but maybe I need to be earlier? Also really appreciate everyone sharing their experiences here, it helps to know I'm not alone in this nightmare. The stress of needing the money plus not being able to reach anyone is just overwhelming. Hang in there everyone! 💪
They typically open at 8am, so try calling right at 8:00 sharp! I've found that even calling at 8:01 makes a huge difference. The first few minutes seem to be your best shot before the lines get completely overwhelmed. Also, have you tried the callback option if they have one? Some offices offer that instead of waiting on hold. Keep your head up - we're all in this together! 🤞
I'm in the exact same boat! Filed my claim about a month ago and have been getting the runaround ever since. What's really helped me is calling at exactly 8:00 AM when they open - I actually got through twice that way, though one time I got disconnected after waiting 2 hours 😤. I've also been documenting everything like others suggested. One tip that worked for a friend: try calling on Tuesdays or Wednesdays - apparently Mondays and Fridays are the absolute worst. Also, if you have any friends or family who can help call from different numbers simultaneously, that increases your odds. It's ridiculous that we have to resort to these tactics just to get basic assistance, but here we are. Don't give up - I know it's exhausting but persistence does eventually pay off!
This is really helpful advice! I hadn't thought about specific days of the week making a difference. I've been calling randomly throughout the week but I'll definitely try focusing on Tuesdays and Wednesdays. The idea of having multiple people call at once is smart too - I might ask my sister to help. It's crazy that we have to strategize like this just to reach a government office, but I appreciate everyone sharing what's actually worked for them. The 8 AM tip keeps coming up so I'm definitely going to set my alarm earlier tomorrow. Thanks for keeping everyone motivated - this whole process is so demoralizing but knowing others have eventually gotten through gives me hope! 🙏
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I'm a newcomer to this community and this whole unpinned amount situation, but wow - reading through everyone's experiences is both helpful and absolutely infuriating! I just got the dreaded "unpinned amount" notice last week and was told the usual 6-8 weeks, but clearly that's just them buying time. Thank you all for sharing your real timelines and strategies - especially @Lucy Lam for that comprehensive list and @Fatima Al-Qasimi for proving there's hope at the end of this tunnel! I'm already starting to document everything and will definitely try the early morning calling strategy. It's ridiculous that we need a whole support group just to get our own money, but I'm grateful this community exists. Going to bookmark this thread as my survival guide! 🙏
Welcome to the club nobody wants to be in! 😅 You're smart to start documenting everything right away - I wish I had done that from day one. This thread has been a lifesaver for me too. The fact that we all have to become amateur investigators just to track down our own money is absolutely wild. Definitely try that early morning calling tip and don't be discouraged if you get different stories from different reps - seems to be par for the course with DETR. We're all in this together! 💪
New member here, and honestly I'm both grateful and terrified after reading everyone's experiences! I just got hit with an unpinned amount situation last week - they told me the standard 6-8 weeks line, but clearly that's just wishful thinking based on what I'm seeing here. Already started a spreadsheet to track everything thanks to @Lucy Lam's advice, and I'm mentally preparing for a much longer haul. The fact that @Fatima Al-Qasimi had success with contacting her senator's office gives me hope though! It's absolutely insane that we need to become full-time advocates just to get our own money, but at least we have each other for support and real advice. Going to start with those early morning calls and see how it goes. Thanks everyone for being so transparent about your timelines - this community is already more helpful than anything DETR has provided! 🤝
Alana Willis
I've been lurking here for weeks dealing with the same issue and finally have something to add! After reading all these great tips, I tried combining a few strategies yesterday and it actually worked. I used the auto-redialer app someone mentioned, called the technical support line (775-684-0350) at exactly 8:02 AM on a Tuesday, and when they answered I politely explained my situation and asked if they could transfer me to someone who could help with my weekly claim issue. The person was super helpful and got me transferred without putting me back in the general queue! The whole call took about 15 minutes instead of the usual hours of trying. It's sad that we need this level of coordination just to get basic help, but this community has been a lifesaver. Thanks everyone for sharing what actually works! 🙏
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QuantumLeap
•This is amazing - thank you for sharing the step-by-step breakdown! I love that you combined multiple strategies from this thread and actually got results. The technical support transfer trick seems to be the real secret weapon here. I'm definitely going to try this exact approach tomorrow morning. It's honestly incredible how this community has basically reverse-engineered the DETR system for each other. We shouldn't have to be this strategic, but I'm so grateful people like you are sharing what actually works! 🙌
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Sean Matthews
This whole thread is like a masterclass in navigating DETR! 📚 I've been bookmarking all these strategies - the auto-redialer app, calling at 8 AM sharp, using the technical support line for transfers, having everything written down beforehand. It's honestly wild that we've had to create our own unofficial guide just to access basic services, but I'm so grateful this community exists. About to try the Tuesday/Wednesday 8 AM technical support transfer combo that seems to be working for people. Fingers crossed! And to the original poster - don't lose hope, these folks have given you a goldmine of actually tested strategies. We've got your back! 💪
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