Stuck in limbo with my claim - any tips to actually get through to EDD?
Hey everyone, I'm trying to check on my claim and I'm getting really frustrated. It's been a while since I filed and I haven't heard anything back. I know I'm not the only one dealing with this. Has anyone else been waiting forever to hear about their claim? Any tips on how to get through to someone?
20 comments
CosmicCruiser
Ugh, I feel your pain. I've been waiting for MONTHS to hear back about my claim. It's like they just threw it into a black hole or something. š³ļø Have you tried calling them? I swear, it's impossible to get through to a real person.
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Anastasia Fedorov
Calling is a joke. I spent 3 hours on hold yesterday and then got disconnected. š¤¬ This system is so broken.
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Sean Doyle
Pro tip: try calling right when they open. I got through after only 45 minutes that way. Still ridiculous, but better than nothing.
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Diego Vargas
Thanks for the advice! I'll give it a shot tomorrow morning. Fingers crossed š¤
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Zara Rashid
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/4RyuKFckT6k
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Luca Romano
Sounds too good to be true. Are you sure its not a scam?
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Zara Rashid
Nah, it's legit. I was skeptical at first too, but I used it last week and finally got my claim sorted out. Worth every penny imo.
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Nia Jackson
How long did you have to wait for the callback?
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Zara Rashid
It took about 2 hours for me, but I've heard it can vary. Still way better than sitting on hold yourself all day.
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NebulaNova
Here's what I've learned after dealing with this mess for the past 6 months: ā¢ Document EVERYTHING. Keep a log of all your calls, emails, and any communication you have with them. ā¢ Check your online account regularly for updates. Sometimes they update stuff without notifying you. ā¢ If you can, submit any additional documents they might need before they ask. It can speed things up. ā¢ Reach out to your local representative. They sometimes can help push things along. ā¢ Join Facebook groups or other online communities for support and tips. You're definitely not alone in this. Hang in there, OP. It's a frustrating process, but persistence pays off.
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Diego Vargas
Wow, thank you so much for this detailed advice! I'll definitely start keeping better records. Did reaching out to your rep actually help?
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NebulaNova
It did for me! Took about 2 weeks, but they were able to escalate my case. ymmv tho
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Mateo Hernandez
have u tried checkin ur claim status online? sometimes its faster than waitin for them to contact u
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Aisha Khan
I swear, dealing with unemployment is a full-time job itself. š The irony is not lost on me.
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Ethan Taylor
LOL truth šÆ Maybe we should start billing them for our time
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Yuki Ito
Has anyone else noticed that the online system is always "down for maintenance" whenever you actually need to use it? It's like they're trolling us at this point.
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Carmen Lopez
omg yes!!! I thought it was just me. It's always conveniently down right when I need to certify š
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AstroAdventurer
Protip: If you're having trouble getting through on the phone, try calling your local office instead of the main number. Sometimes they can help or at least give you more info.
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Andre Dupont
I'm in the same boat, OP. Filed 3 months ago and crickets since then. This whole system needs a major overhaul.
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Zoe Papanikolaou
Preach! š It's 2023, how is this still so inefficient?
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