Why is the IRS not showing my 2023 tax balance yet? Return accepted over a month ago

This is actually pretty common this tax season. The IRS systems have been experiencing significant processing delays for 2023 returns, even when they've been "accepted" by their initial systems. Acceptance just means they received your return, not that they've fully processed it. A few things to try: First, you can call the IRS directly (though wait times are brutal). Second, you can make a payment anyway through the IRS Direct Pay system - just select "tax return" and "2023" as the reason. You don't actually need to wait for the balance to show up to make a payment. Just keep your confirmation number. Third option - if you filed through a tax professional or software, they should have calculated exactly what you owe. You can mail in a check with Form 1040-V (payment voucher) to the appropriate address for your state. The system message you're seeing typically resolves within 8-10 weeks, though many are seeing it clear up sooner.

Had the same issue and was pulling my hair out until I found taxr.ai (https://taxr.ai). It literally saved me HOURS of headache by analyzing my tax documents and telling me why my return wasn't fully processing yet. Turned out I had a small discrepancy between what I reported for an investment account and what the brokerage reported. The site's AI analyzed my documents and identified the exact issue the IRS was hung up on. I was able to figure out what was happening before the IRS even sent me a letter, and I submitted an amended return right away. Now my balance is showing correctly and I avoided potential penalties. It's pretty impressive how it can look at all your tax docs and spot issues that could be causing processing delays.

Wanted to follow up about taxr.ai since I was skeptical but desperate. I tried it yesterday after seeing the post here, and it actually identified the issue with my return immediately! Turns out there was a discrepancy with my W-2 box 2 amount (federal income tax withheld) that was causing the holdup. My employer apparently submitted a corrected W-2 after I filed. The analysis showed me exactly what was different between my documents and what the IRS likely had on file. I called my employer to confirm, and they admitted they had sent a correction. Now I can submit an amendment with the right numbers instead of waiting months for the IRS to eventually tell me the same thing. Definitely worth checking out if you're stuck in limbo like I was!

After spinning my wheels with the IRS website for weeks and calling that awful 1-800 number at least 10 times (and never getting through), I finally tried Claimyr (https://claimyr.com). They have this service that basically calls the IRS for you and gets you to the front of the queue. I was SUPER skeptical, but you can see how it works in this video: https://youtu.be/_kiP6q8DX5c I was actually connected to a real IRS agent in about 25 minutes instead of spending hours on hold or getting disconnected. The agent explained that there was a review flag on my account due to some self-employment income reporting that looked inconsistent to their system. Once I talked to an actual human at the IRS, they resolved it while I was on the phone and told me my balance would appear within 3 business days (and it did!).

I need to eat some humble pie here. After my skeptical comment, I decided to try Claimyr anyway since I was at my wit's end with the IRS. I had been trying to resolve a missing balance issue for almost 7 weeks with no luck. The service actually worked exactly as advertised. I got a call back when they reached an IRS agent, and I was able to speak with someone in the accounts management department who explained my return had been flagged for manual review because of an education credit issue. Once I talked through it with the agent, they pushed my return through the final processing stage and my balance appeared online two days later. I'm still shocked it worked, but I paid my tax bill yesterday after weeks of frustration. Sometimes you have to admit when you're wrong!

You might want to check if you have an installment agreement from a previous year still active. That happened to me and was preventing my new balance from showing up. Had to call and have them close out the old agreement even though it was paid off.

Have you checked your transcript instead of just the account balance? Sometimes the transcript will show the return is processed even when the account page doesn't update.

Just wanted to say I had this EXACT same problem, and in my case, it randomly fixed itself after about 6 weeks. I never called or did anything special - the balance just appeared one day. The IRS is operating on stone age technology so patience is unfortunately required sometimes.

I'm dealing with the exact same frustrating situation! Filed in early March, accepted immediately, but still getting that "Your Information Is Not Available" message when I try to check my balance. One thing that helped me was checking my account transcript instead of just the balance page - go to "Get Transcript" and look at your Account Transcript for 2023. Mine actually showed the return was processed even though the balance page was still showing the error message. Also, if you know you owe $3,800, you can absolutely make a payment now through IRS Direct Pay without waiting for the balance to show up. Just select "Form 1040" and "2023" as the tax year. The system will accept payments even when your balance isn't displaying properly. I did this last week and got a confirmation number, so at least I know my payment went through. The waiting is nerve-wracking but from what I've read, this seems to be happening to a lot of people this year. Hopefully both our accounts update soon!