Why is IRS2Go showing "Being Processed" but my IRS Account shows "Return Not Processed"? Filed 2/18, ID Verified 3/21
Filed on February 18th and had to do ID verification on March 21st. The Where's My Refund tool through IRS2Go is showing "We have received your tax return and it is being processed" with their standard note that "For refund information, please continue to check here, or visit the Refunds page on IRS.gov. Updates to refund status are made no more than once a day." I just checked IRS2Go again at 1:54 and I'm seeing the exact same message: "We have received your tax return and it is being processed. Please Note: For refund information, please continue to check here, or visit the Refunds page on IRS.gov. Updates to refund status are made no more than once a day." The app shows all the navigation options at the bottom: Refunds, Payments, Free Tax Help, Connect, and Security. However, when I check my IRS account online it says 'return not processed'. Anyone else seeing different status messages between the IRS2Go/WMR tool and their actual IRS account? I'm getting worried since these two official IRS sources are showing different information. It's been over a month since I completed the ID verification, and I expected to see some movement by now. Is the app just not syncing with the actual IRS systems? Or does the "being processed" status mean something different than what I'm seeing in my online account? I really need this refund and the conflicting information is stressing me out.
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Javier Morales
The IRS2Go app screenshot confirms your return is in the "being processed" stage, showing the standard processing message. This status message at 1:54 is typical for returns under review, especially after ID verification. While your IRS online account shows "return not processed," this common discrepancy occurs because the IRS2Go app and online account portal pull data from different databases that don't sync in real-time. The app's message about "Updates to refund status are made no more than once a day" means checking multiple times per day won't show new information. Based on typical IRS processing timeframes after ID verification (which you completed March 21st), you should expect updates by late May - approximately 9 weeks from verification date. The bottom navigation menu showing "Refunds," "Payments," "Free Tax Help," and other options indicates you're using the official IRS2Go app, so this is a legitimate status message from the IRS, despite conflicting with your online account status.
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Natasha Kuznetsova
•Thanks for explaining! The 9 week timeline helps. Do most people actually have to wait the full 9 weeks?
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Javier Morales
•It varies, but yeah most people are waiting 7-9 weeks after verification these days. The backlog is still pretty bad 😩
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Emma Anderson
Hey, I know its frustrating trying to piece together whats happening with these different status messages. I started using taxr.ai and it actually explains exactly whats going on with your transcript and gives you a real timeline. Its only $1 and WAY better than trying to guess from WMR. Here's the link: https://taxr.ai
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Malik Thompson
•interesting... does it actually work? how accurate is it with the timeline predictions?
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Emma Anderson
•yeah its crazy accurate! it looks at all your transcript codes and explains everything in plain english. saved me hours of googling
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Malik Thompson
•just tried it and WOW 🤯 finally understand whats actually happening with my refund. best dollar i ever spent fr fr
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Isabella Ferreira
lol welcome to the waiting game fam. im in the same boat, verified 3/15 and still nothing 🤡
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CosmicVoyager
The IRS systems are a mess rn tbh. My account still shows not processed but I got my refund last week 💅
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Natasha Kuznetsova
•wait fr? that gives me hope!
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Ravi Kapoor
Did you verify online or did you have to call in? The method can affect processing time.
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Natasha Kuznetsova
•Did it online through ID.me
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Ravi Kapoor
•thats good, online verification usually processes faster than phone verification
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Freya Nielsen
its ridiculous we gotta jump through all these hoops just to get our own money back smh
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Omar Mahmoud
•preach! 👏👏👏
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Sofia Morales
I'm dealing with the exact same thing! Filed 2/15, ID verified 3/18, and my IRS2Go shows "being processed" while my online account says "return not processed." It's so confusing having two different statuses from the same agency. The waiting is brutal especially when you're counting on that refund. At least now I know I'm not the only one seeing this discrepancy - makes me feel a bit better that it's probably just a system sync issue rather than something wrong with my return.
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