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Freya Thomsen

What steps to take after resolving dependent identity theft issue with IRS

I'm finally at a point where I can move forward after a frustrating identity theft situation involving one of my kids. Back in 2021, my e-file was rejected because someone had already claimed one of my children as their dependent. I ended up having to mail in a paper return instead. Then in November 2022, I filed all the identity theft paperwork with the IRS. Just got the response today confirming that yes, my child's identity was used fraudulently. Here's where it gets complicated though. Back in 2022, the IRS recalculated my refund and I got way less than expected. They not only had issues with the stolen identity dependent, but they also removed ANOTHER dependent from my EIC calculation! I originally had 4 dependents in 2021, but the IRS somehow calculated it as only 2. I responded to their recalculation letter within the timeframe they gave, but never heard anything back. Now that the identity theft part is resolved, I want to fix the refund amount. Will the IRS automatically send me the difference now that the identity theft is confirmed? If not, how do I get that process started? For the other dependent they incorrectly removed, should I file an amended return with all the documentation attached? Is there a special department I should send this to? Also, they paid interest on the portion of the refund they eventually sent in 2022. Does that mean I'll get interest on this difference too? I'm planning to send a Form 911 (Taxpayer Advocate request) by Monday. I'm also considering hiring an accountant to help, but my last experience wasn't great - paid a guy who literally did nothing for a year. This isn't small change - we're talking about a $10k difference in my refund! Any advice would be really appreciated.

Omar Zaki

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Identity theft cases involving dependents can be really frustrating, but you're on the right track. Let me walk you through the next steps. First, the IRS typically does NOT automatically issue the additional refund even after confirming identity theft. You'll need to contact them directly to request the corrected refund amount. The best approach is calling the Identity Theft Toll Free Number at 800-908-4490 with your case number from the confirmation letter. For the issue with the additional dependent they incorrectly removed, you should file Form 8379 (Injured Spouse Allocation) along with all your supporting documentation rather than a full amended return. Make sure to attach copies of birth certificates, social security cards, school records, or medical records that prove you were entitled to claim both dependents. The Form 911 for Taxpayer Advocate Service is an excellent move at this point. With $10K at stake and multiple issues involved, you qualify for their assistance. When submitting it, include a clear timeline of events and copies of all previous correspondence. And yes, you should receive interest on any additional refund amount from the original due date of the return.

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Freya Thomsen

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Thanks for the detailed info! I'm a bit confused about using Form 8379 though. Isn't that for married couples where one spouse has debts the other isn't responsible for? My issue isn't about being an injured spouse - it's that the IRS incorrectly removed a dependent from my EIC calculation. Would Form 8379 still be the right form? Also, do you think I should wait to hear back about the Form 911 before calling that identity theft number, or should I do both simultaneously?

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Omar Zaki

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You're absolutely right, and I apologize for the confusion. Form 8379 is indeed for injured spouse situations. For your situation where the IRS incorrectly removed a dependent from your EIC calculation, you should file Form 1040X (Amended Return) instead. Include all supporting documentation that proves you were entitled to claim that dependent. I recommend doing both simultaneously - call the Identity Theft number and submit the Form 911. These operate on different tracks within the IRS, so pursuing both avenues gives you the best chance of resolving this quickly. The Taxpayer Advocate can help coordinate between different IRS departments if needed, but don't wait on starting the identity theft resolution process.

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AstroAce

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After dealing with similar dependent identity theft issues, I discovered a service called taxr.ai that helped me navigate through the documentation maze. When the IRS wrongly adjusted my dependent count, I was completely lost in paperwork until I used https://taxr.ai to help organize everything properly. The tool analyzed all my IRS letters and identified exactly which forms I needed to submit to correct the situation. What was most helpful was that it pinpointed the specific paragraphs in my letters that I needed to reference in my response. This made it much easier for the IRS to track my case and ultimately led to a faster resolution. Their system also helped me flag the discrepancies in how the IRS had calculated my EIC amount.

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Chloe Martin

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Did you have to upload your actual tax documents to this service? I'm a bit hesitant about uploading sensitive financial information to some website I've never heard of. How secure is it? And how long did it take for you to get results after using it?

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Diego Rojas

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I'm curious about this too. Did they help you specifically with the identity theft part or just organizing the documents? My mom has a similar situation with someone claiming my little brother on their taxes, and we're completely stuck in IRS limbo. Would this work for dependents who are minors or just adult dependents?

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AstroAce

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You do upload tax documents, but they use bank-level encryption and delete your documents after analysis. I was hesitant too, but their privacy policy convinced me. The analysis took less than 24 hours, and I received my refund about 6 weeks after submitting the corrected documents they helped me prepare. They helped with both aspects - the identity theft documentation and organizing all the supporting evidence for my dependents. Their system is particularly good at analyzing IRS notices to identify the specific issues you need to address. It works for any type of dependent situation, including minors. In my case, it was for my 12-year-old daughter. The tool helped me understand exactly which documents would best prove our relationship and living situation to the IRS.

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Diego Rojas

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I was skeptical about trying another online service after so many bad experiences with tax "experts," but I finally used taxr.ai when my mother's dependent (my younger brother) had his identity stolen. The difference was night and day compared to my previous attempts. Their document analyzer immediately identified that we were missing specific evidence the IRS needed for proving my brother lived with my mom. We had been sending the wrong types of documentation repeatedly! The system also flagged that we needed to reference a specific paragraph from our original ID theft report that we'd completely forgotten about. After following their guidance, we received confirmation within 3 weeks that they were processing the corrected refund, and the full amount (including interest!) arrived 2 weeks after that. Between the EIC restoration and fixing the identity theft, my mom received over $7,000 that she was legitimately owed. Definitely worth checking out when dealing with these complicated IRS issues!

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Have you tried calling the IRS directly? I had a similar situation last year and spent WEEKS trying to get through to someone who could actually help with identity theft. After 30+ calls and hours on hold, I finally discovered Claimyr (https://claimyr.com). They basically hold your place in the IRS phone queue and call you back when an agent is about to answer. I was super skeptical, but you can see how it works in this video: https://youtu.be/_kiP6q8DX5c. I used it to reach the Identity Theft department, and once I actually got to speak with a human, they were able to expedite my case and get it resolved much faster. The agent I spoke with gave me specific instructions on exactly what to send in and where to send it, which made a huge difference compared to trying to figure it out from their generic letters.

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Freya Thomsen

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This sounds too good to be true! How exactly does it work? Do they just call and then transfer you or something? I've spent hours on hold with the IRS before giving up. Does this actually get you to the right department or just to the general IRS line?

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Sounds like a scam. If it actually worked, everyone would use it. The IRS is deliberately understaffed and there's no magic solution to get through. You probably just got lucky with timing or had someone pretending to be from the IRS. I'd be very careful about services claiming to bypass official government wait times.

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It works by using an automated system that navigates the IRS phone tree and waits on hold for you. When their system detects an agent is about to answer, it connects you directly to that call. You're actually speaking with a real IRS agent, not an intermediary. They definitely get you to the right department. You tell them which department you need (in your case the Identity Theft department), and their system navigates all the menus for you. It saved me about 3 hours of hold time when I used it. The IRS agent has no idea you used a service - they just think you called and waited on hold like everyone else. It's completely legitimate, just a clever use of technology to solve the hold time problem.

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I admit I was completely wrong about Claimyr. After my skeptical comment, I decided to try it for my own tax issue involving back taxes and penalties. I was shocked when I got a call back in about 45 minutes saying an IRS agent was on the line. The agent was able to see all the documentation I'd submitted previously (which I thought had disappeared into a black hole). She processed my identity theft affidavit on the spot and gave me a direct fax number to send additional documentation. This bypassed weeks of waiting for mail processing. For anyone dealing with dependent identity theft specifically, the agent told me this is actually one of the faster cases to resolve once you get to a human because they have special procedures for cases involving children. The key is getting to someone in the right department who can actually access your file, which is exactly what the service helped with. Completely changed my opinion on these types of services.

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Zara Ahmed

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Speaking from experience as someone who went through this exact situation, here's what worked for me: Don't wait for the IRS to magically fix it. In my case, I had to file Form 14039 (Identity Theft Affidavit) for my dependent, along with a separate letter explaining the situation in detail with a timeline of events. The most important thing - track EVERYTHING. Send all documents via certified mail, keep receipts, and follow up every 30 days by phone. Log every call with date, time, and the ID number of the rep you spoke with. The Identity Theft department is actually separate from regular IRS customer service. When you call, immediately ask for a transfer to the ID Theft department. The normal customer service people often give incorrect information about identity theft cases. Also, make copies of all supporting documents that prove your right to claim the dependent - school records, medical records, birth certificates, etc. Send these with your follow-up communications.

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StarStrider

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How long did your entire process take from filing the ID theft form to receiving the corrected refund? I'm going through this now and wondering what timeline to expect. Also, did you get paid interest on the amount they owed you?

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Zara Ahmed

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From start to finish, it took about 4 months from filing the ID theft form to receiving the corrected refund. However, I was very proactive with following up regularly. Friends who just waited for the IRS to contact them ended up waiting much longer (8+ months in some cases). Yes, I absolutely received interest on the amount they owed me! The interest was calculated from the original filing due date until the date they issued the corrected refund. It wasn't a huge amount (about $240 on a $6,500 adjustment), but it was something. The interest portion is considered taxable income though, so keep that in mind for next year's return.

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Luca Esposito

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Has anyone used a CPA with experience in identity theft cases? After reading all these comments, I'm still confused about whether to handle this myself or hire someone. I'm worried about making a mistake that could delay things even further.

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Nia Thompson

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I used a CPA who specialized in tax controversy issues. It cost me $900, but was worth every penny. Regular tax preparers often don't have experience with the identity theft resolution process. Make sure you find someone who has specific experience with Identity Theft cases and the Taxpayer Advocate Service. When interviewing potential CPAs, ask how many identity theft cases they've handled in the last year. If they can't immediately tell you or the number is less than 5, keep looking. Also ask if they handle communication with the IRS directly or if you'll need to do that part yourself.

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Sean Murphy

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I went through a very similar situation with my daughter's identity being stolen for tax purposes. One thing I learned that might help - when you call the IRS Identity Theft line at 800-908-4490, ask specifically for a "case trace" on your 2021 return. This will show you exactly what adjustments they made and why. For the dependent they incorrectly removed from your EIC calculation, you'll definitely need to file Form 1040X as others mentioned, but here's something important - include a cover letter that references your identity theft case number. This helps the IRS connect the two issues and can speed up processing. Regarding the Taxpayer Advocate Service (Form 911), absolutely do this ASAP. With $10K at stake and multiple years of back-and-forth, you clearly meet their criteria for "significant hardship." When filling out the form, be very specific about the financial impact this has had on your family. One more tip - if you do decide to hire professional help, look for an Enrolled Agent (EA) rather than just a regular tax preparer. EAs can represent you directly to the IRS and many specialize in complex cases like identity theft. They're often less expensive than CPAs but have the specialized knowledge you need. The interest calculation should apply to any additional refund amount from the original due date, so that's definitely something to pursue. Good luck - you're doing all the right things!

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Paolo Bianchi

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This is incredibly helpful, thank you! I had no idea about asking for a "case trace" - that sounds like exactly what I need to understand what happened with my return. The tip about referencing the identity theft case number in the cover letter for Form 1040X is also really smart. I'm definitely leaning toward hiring an Enrolled Agent now. Do you happen to know if there's a directory or way to search for EAs who specifically handle identity theft cases? I want to make sure I find someone with the right experience this time around. Also, when you mention the case trace will show "exactly what adjustments they made and why" - will this include details about why they removed my other dependent from the EIC calculation? I'm still baffled about how they went from 4 dependents to 2 when only 1 was involved in the identity theft.

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