< Back to IRS

Simon White

What Does TurboTax 'Processing Fee' Mean? Compared to Other Services

Just finished filing through TurboTax (like I did last year), but this time I noticed they took out their 'processing fee' from my refund. I've used H&R Block before and don't remember this happening the same way. Is this different than their preparation fee? When I compare to other tax filing services, the language seems different. Just want to make sure I'm not being double-charged since my refund amount seems less than what I calculated. I triple-checked all my numbers before submitting so I'm concerned about the accuracy of what's happening here.

Hugo Kass

•

That processing fee is an additional charge for having your prep fees taken out of your refund instead of paying upfront. Did you select 'pay with my refund' option? How soon do you need your refund? This can add $40 extra to your filing costs when you're already waiting on money you need NOW!

0 coins

Nasira Ibanez

•

Oh thank goodness someone explained this! I was so confused when I saw this on my receipt too. I kept thinking it was some kind of error.

0 coins

Khalil Urso

•

So if the prep fee was exactly $89 and the processing fee was exactly $39, does that mean I'm paying $128 total just to file? That's nearly 15% of my refund amount!

0 coins

Myles Regis

•

Just to clarify - I filed on March 15th and chose the same option. The processing fee is basically a loan fee since they're advancing you the prep cost and then collecting it when your refund arrives. It's completely separate from the prep fee itself.

0 coins

Brian Downey

•

Has anyone found a filing service that doesn't charge this extra fee? I've checked FreeTaxUSA and CreditKarma but their websites aren't super clear about this specific issue.

0 coins

Simon White

•

Did you choose to have your TurboTax fees deducted from your refund? That's when they add the processing fee. It's not a tax preparation fee. It's an extra charge for the convenience of not paying upfront.

0 coins

Jacinda Yu

•

I've been in your exact situation! It's frustrating when these fees pop up unexpectedly. 😂 "Surprise! We're taking more money!" If you're having trouble understanding what happened or want to dispute anything, trying to reach the IRS is your next step. Last tax season I spent HOURS on hold trying to get someone at the IRS to explain a similar fee situation. Finally used Claimyr.com (https://youtu.be/_kiP6q8DX5c) and got connected to an agent in about 15 minutes who confirmed what was happening with my refund and the various fees. Saved me so much time and stress!

0 coins

Def what others said - it's that "pay w/ refund" fee. TBH this happens w/ most tax services but they all call it diff things. TT = processing fee, HRB = refund transfer fee, JH = refund advance fee. All basically same thing - they charge extra (~$40) to take their fee from ur refund instead of charging ur card upfront. Kinda sneaky IMO.

0 coins

Callum Savage

•

Have you considered what would happen if you had paid for the service directly with a credit card instead? Would you have avoided this fee entirely? And did TurboTax make it clear during the filing process that this additional fee would be applied? Many people miss this disclosure because it's often buried in the fine print.

0 coins

Ally Tailer

•

I pay upfront every year. No extra fees. Simple solution. Saves money immediately.

0 coins

I think they do mention it somewhere in the process, but it's probably in those terms and conditions that nobody really reads fully, right?

0 coins

The disclosure is definitely there, but it's usually presented after you've already invested time completing your return. They know most users won't want to start over with another service at that point.

0 coins

Cass Green

•

OMG this happened to me too!! I was so shocked when I saw the final amount! I wish they'd make it SUPER CLEAR instead of hiding it in the small print. Next year I'm definitely paying upfront!!

0 coins

When you choose to have TurboTax take their fee from your refund, they're essentially giving you a short-term loan. I learned this the hard way back in 2022. The processing fee (usually around $39) is basically their interest for fronting you the preparation cost. In my experience, the cheapest option is always to pay the preparation fee directly with a credit/debit card when you file rather than having it deducted from your refund.

0 coins

Madison Tipne

•

This is one of those "convenience fees" that should be illegal but somehow aren't. Per IRS Publication 1345, tax preparers are permitted to offer refund transfer products, but they MUST disclose all fees associated with these services. Did TurboTax clearly disclose this fee before you completed your filing? If not, you might have grounds for a complaint with the FTC. These companies count on people not noticing these extra charges that can add up to millions in revenue for them.

0 coins

Is there any way to get this fee refunded if I didn't realize what I was agreeing to?

0 coins

Malia Ponder

•

Unfortunately, once you've agreed to the terms and your return has been processed, it's extremely difficult to get these fees refunded. The agreement is considered binding even if you didn't fully understand what you were agreeing to.

0 coins

Kyle Wallace

•

I contested this fee last year by calling TurboTax customer service directly. They wouldn't refund it but gave me a discount code for next year's filing. Not great but better than nothing.

0 coins

Ryder Ross

•

Here's what's happening with that processing fee: • It's a convenience fee for having your preparation costs deducted from your refund • Typically ranges from $35-$45 depending on the service • It's NOT the same as the tax preparation fee (that's separate) • All major tax services charge this (TurboTax, H&R Block, TaxAct, etc.) • You can avoid it completely by paying your preparation fee upfront • This fee is disclosed in their terms, but often not prominently It's essentially a high-interest short-term loan when you think about it.

0 coins

TommyKapitz

•

I just went through this same situation last month! The processing fee caught me completely off guard too. What really bothers me is that TurboTax doesn't make this fee obvious until you're basically done with everything. By that point, you feel locked into finishing with them rather than starting over elsewhere. I ended up paying $44 for the processing fee on top of my $119 preparation fee - that's $163 total just to file! Next year I'm definitely paying upfront with my card to avoid that extra charge. It's frustrating because they market the "pay with refund" option as convenient, but don't emphasize the significant additional cost until it's too late to easily back out.

0 coins

Dmitri Volkov

•

This is exactly why I always read every screen carefully before clicking "continue" - but you're absolutely right that they bury this fee disclosure! $163 total is outrageous for what should be a straightforward tax filing. Have you looked into any of the truly free filing options for next year? I've heard good things about the IRS Free File program for people under certain income thresholds.

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today