"Resolution Provided" Status on Michigan Treasury Portal Means Wait 2-4 Weeks for Mail Response - Reference #1-2360900214
I just got this status update from the Michigan Department of Treasury after submitting my first response documents they requested. I'm really confused about what's happening with my case. Here's what I'm seeing when I log into the Michigan Treasury eServices portal for Individual Income Tax: Reference #1-2360900214 Date Submitted: Feb 10, 2025 Document Category: First Response Status: Resolution Provided Under "Treasury's Response" it says: "The correspondence submitted has been reviewed by the Department. You can expect a response by mail in 2 to 4 weeks. If, after 4 weeks, you have not received information please contact us at 517-636-4486." I'm looking at this on the etreas.michigan.gov website, and I'm really confused about what "Resolution Provided" actually means in this context. Does it mean they've resolved my issue already? Or just that they've decided on a resolution but haven't told me what it is yet? The Michigan Department of Treasury had previously requested some documentation from me, which I submitted as my "First Response" (that's what shows in the Document Category field). Now I'm in this weird limbo where they say they've reviewed my submission, but I have to wait up to a month to find out what they decided. Has anyone dealt with this status before on the Michigan Treasury eServices portal for Individual Income Tax? I don't understand why they can tell me they've reached a resolution but can't just tell me what it is through the portal instead of making me wait for physical mail. Should I go ahead and call that 517-636-4486 number now, or am I supposed to wait the full 4 weeks first? The whole interface is confusing and doesn't give me any additional information beyond what I've shared.
22 comments
Maya Jackson
This Michigan Treasury update contains key status information for reference #1-2360900214. The "First Response" document category indicates this was your initial submission of requested documents, submitted on February 10, 2025. The "Resolution Provided" status can be misleading - it doesn't mean your case is resolved, but rather that they've completed their initial review of your documents and determined next steps. The Treasury's response is a standardized acknowledgment that they've reviewed your submission and are moving forward with processing. The 2-4 week response timeline is typical for Michigan tax correspondence, with mail being their official method of delivering detailed determinations. This timeline puts your expected response between February 24 and March 10, 2025. Important to note: You're using the correct portal (etreas.michigan.gov) but won't see additional details there during this waiting period. The provided phone number (517-636-4486) should only be used after the full 4-week period has passed without receiving mail correspondence. This is the direct line for follow-up on pending cases, which helps avoid the general taxpayer assistance queue.
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Nathan Dell
•ty for explaining! kinda weird they make u wait for snail mail in 2025 🙄
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Maya Jackson
•ikr? The government is still living in 1995 sometimes 😅
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Tristan Carpenter
Hey! Instead of playing the waiting game, you should try taxr.ai - it's this new tool that can analyze your transcript and tell you exactly what's going on. Its only $1 and WAY better than trying to piece together whats happening from different messages. Check it out: https://taxr.ai
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Amaya Watson
•Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Tristan Carpenter
•It actually does a deep dive analysis! Shows you exactly where your return is in the process, any potential holdups, and even estimates when youll get your refund. Super detailed stuff!
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Amaya Watson
•OMG just tried it and im blown away! Finally understand whats actually happening with my return. Worth wayyy more than a dollar fr fr 💯
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Grant Vikers
in the same boat rn. got this message last week still nothing in the mail 😤
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Giovanni Martello
Michigan treasury is actually pretty good about sticking to their timeframes. I'd just wait the 4 weeks tbh
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Savannah Weiner
•facts! way better than dealing with the IRS 🤣
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Levi Parker
Protip: take screenshots of everything and save the reference number (1-2360900214). Trust me on this one lol
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Nathan Dell
•good looking out! 🙏
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Libby Hassan
its so annoying they make you wait 2-4 weeks just to tell you whats going on.like hello its 2025 send an email??
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Paolo Conti
The waiting period is frustrating but unfortunately standard for state tax agencies. One thing that might help while you wait - check if Michigan Treasury has any automated phone status updates you can access with your reference number. Some states offer basic case status through their automated systems even when detailed responses come by mail. Also, make sure your mailing address is current in their system since any delay in mail delivery will just extend your wait time further.
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Sofia Torres
Just went through this exact same process with Michigan Treasury last month! "Resolution Provided" is definitely confusing wording - it basically means they've finished reviewing your documents and made a decision, but you're right that you won't know what that decision is until the letter arrives. In my case, it took about 3 weeks to get the mail response. The good news is that in my experience, if they needed additional documentation, the status would have been different (like "Additional Information Required"). So this likely means they have everything they need to move forward. Hang tight - I know the waiting is the worst part!
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Olivia Kay
•That's really reassuring to hear from someone who's been through this exact process! The wording is definitely confusing - "Resolution Provided" makes it sound like everything is done when really it just means they've made their decision internally. Thanks for sharing your timeline too, 3 weeks gives me a better idea of what to expect. Did your letter end up being good news or did they need more stuff from you?
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Eleanor Foster
I've dealt with Michigan Treasury's portal before and that "Resolution Provided" status is honestly one of the most confusing labels they use. What it really means is they've completed their review of your First Response documents and have made an internal determination about your case - but you're stuck waiting for snail mail to find out what they decided. The 2-4 week timeline is pretty standard, though I've seen it lean closer to 3 weeks in most cases. One thing you can try is calling their automated status line at 517-636-4486 and entering your reference number - sometimes they have basic status updates available even before the letter goes out. Just don't expect detailed info over the phone until after that 4-week period passes.
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Elliott luviBorBatman
•Thanks for the tip about the automated status line! I didn't realize you could check status updates by phone before the letter arrives. Definitely going to try calling with my reference number to see if there's any additional info available. The whole "Resolution Provided" wording really is misleading - sounds like they're done when really they're just saying "we made a decision but won't tell you what it is yet" 😅
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Samuel Robinson
I've been through this exact Michigan Treasury process multiple times and can confirm that "Resolution Provided" is their way of saying they've finished reviewing your documents and made an internal decision - but you're absolutely right that the wording is super misleading! In my experience, this status usually means one of three things: 1) they're accepting your documentation and will send you a closure letter, 2) they're adjusting your account based on what you provided, or 3) they need to send you additional forms or next steps. The frustrating part is you won't know which one until that letter arrives. Pro tip: if you haven't heard anything by week 3, you can call that 517-636-4486 number and they'll often give you a quick status update even before the 4-week deadline. Keep that reference #1-2360900214 handy - you'll need it for any phone calls. The wait is annoying but Michigan Treasury is actually pretty reliable about hitting their timelines compared to other state agencies.
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Caden Nguyen
•This is super helpful! I'm dealing with a similar situation right now and that breakdown of the three possible outcomes really helps set expectations. The pro tip about calling at week 3 is clutch - I was planning to wait the full 4 weeks but sounds like they might have more info available earlier than that. Thanks for sharing your experience with the process!
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Muhammad Hobbs
Been through this exact scenario with Michigan Treasury last year! That "Resolution Provided" status is definitely confusing - it basically means they've reviewed your First Response documents and made their determination, but you're stuck in limbo until the physical letter arrives. In my case, it took exactly 3 weeks to get the mail response. One thing that helped me was setting up informed delivery with USPS so I could at least see when mail from Michigan Treasury was coming. Also, that reference number #1-2360900214 is gold - save it everywhere because you'll need it for any follow-up calls. The waiting game sucks but at least "Resolution Provided" typically means they have everything they need from you, which is better than getting hit with another document request!
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Freya Pedersen
•That's a great tip about setting up informed delivery with USPS! I never thought of that but it would definitely help with the anxiety of waiting and wondering when the letter will show up. Knowing it's coming a day ahead would at least give me some peace of mind. And you're right about that reference number - I've already saved it in multiple places after reading all these responses. Thanks for sharing your timeline too, seems like 3 weeks is pretty consistent from what everyone's saying!
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